Dairy Queen Grill & Chill

1601 E Riverside Blvd, Rockford
(815) 636-0900

Recent Reviews

Marie Carter

Very rude to customers which shows how my food would be handled, I don’t recommend this restaurant. I can’t control it because I order through door dash. WHAT RESTAURANT DOSEN’T ALLOW YOU TO PURCHASE anything with your card.

Atmosphere: 1

Food: 1

Service: 1

karen hoarde

I stopped in for a sundae. It was quiet and empty. I watched the busy lives of other people driving past while I ate. The business is clean and so are the restrooms! I honestly hate using the restaurant restroom. But hey that's life. I also like the honey barbeque basket with fries/bread. I be dancing to the food???. Good place to stop with the family.

Atmosphere: 5

Food: 5

Service: 5

Chris Westlake

I like to bring my family here. But workers say around while our food got cold and ice cream melted. The ice cream was not the DQ ice cream we’re accustomed to. The mix must’ve been wrong. And a song was playing about suicide. Wasted $16. Bad experience. Probably won’t come back.

Atmosphere: 1

Food: 1

Service: 1

Michael Lambdin

Visited this Dairy Queen last night, 2/27/24. At the pay window I was told my coupon could only be used on four piece chicken strip basket. The coupon does not have a size restriction on it and I’ve used it at this restaurant before. Additionally, the strips and portion of fries were ridiculously small. Also, the Texas toast was replaced by a sundae I cannot eat. Used to enjoy meals from this restaurant in the past. After this experience, I won’t be back.

JOSEPH KASZA

Went thru drive thru ordered 3 blizzards the guy working the drive thru whipped vanilla ice cream and sprinkled topping on the top. Called to speak to manager the guy couldn't speak English let alone comprehend it. Very disappointed especially for the ridiculous prices for fast food now days the least you could do is make the food correctly and not cheat the customers

Atmosphere: 1

Food: 1

Service: 1

Robin Lenz

Haven't been to DQ in a while, so thought we would give it a try. Wasn't thrilled with the food, but for coupons for the ice

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Fries, Cheeseburger

barbara lanham

The blizzards are not worth the money at any Dairy Queen anymore. Mostly just the vanilla ice cream and no add in. When I complained I was told that it just looked that way and it was the customers responsibility to mix it with a spoon. Really?? Will never go to another DQ.

Food: 1

Service: 1

P-Rick

Ordered blizzards with my parents. Waited 20 minutes while other customers recieved food before us when we ordered first. No sense of urgency and was not even a busy night. As a manager in the food industry I'm not impressed.

Mrlissa Gunn

Super filthy floors,walls and pop machine. Ceiling tiles are brown and gross. Will not ever visit again. Nasty germy restaurant.

Atmosphere: 1

Food: 3

Service: 3

Dave Clinton

The expensive ice cream cake is completely freezer burned. Let's do better DQ! ?‍♀️

Food: 1

Service: 5

Mary Zell

Place is clean, food is great and service was quick...... and the $7 dealIs awesome!!!!

Atmosphere: 5

Food: 5

Service: 5

Keyara Wells

Just left there and ordered the chicken strip basket and the chicken strips were the size of chicken nuggets and when I called to complain the man asked me to come back up there with the basket so he could see. Instead of just replacing my meal or to say I can come back in at a different time to get my

Atmosphere: 1

Food: 1

Service: 1

Nancy P

Who doesn't like ice cream when it is 90 degrees outside.

Atmosphere: 4

Food: 5

Service: 5

C. Willsea

There is water damage everywhere. When I looked up I could see a roll of toilet paper in the ceiling and the dusty ducts were exposed. They were out of most toppings and when we sat down to eat we could hear the cook loudly exclaim a cuss and talk about how two of the boxes they had been cooking out of had expired food. Granted, the people up front were trying their best but the rest was less than great. I will never go there again.

Atmosphere: 1

Food: 1

Service: 4

Linda Newell

Had the chicken strip $7 deal!! Yum..changed up onion rings for the fries. Hot caramel sundae for dessert ?.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Strips with Fries and Texas Toast, Country Gravy, Fries, Cheeseburger, Sundaes

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