Great food and service! One of the employees even remembers my 3 year old when we come in!
Atmosphere: 5
Food: 5
Service: 5
Janken Fosse
They are friendly and they always get it right. Can't ask for better than that!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
Sara Hawkins
The BBQ chicken strips come 4 or 6 and are delicious! Served with fries and toast. Drinks separate. Their strawberry ? ice cream ? and shakes have real strawberries in them. Not just strawberry flavored syrup.
The "manager" is completely unworthy of the title. Combative, rude, and completely inappropriate. Avoid after 5pm.
Atmosphere: 4
Food: 4
Service: 1
Daryl
Very clean DQ, and very nice staff
Atmosphere: 5
Food: 5
Service: 5
Taelor Ferruzza
Don’t place a mobile order here.!! Placed a $45 mobile order and went to go pick it up. Kept saying they didn’t have it when we were showing them our proof of purchase on the app from not even 10 minutes prior. Finally they decided to call the owner, who told them to make the order. If I was lying I would have used a previous order that was from, I don’t know, a different day and not the day of. I’ll make the drive to Belvidere next time. ?
Service: 1
Mrs.potato head
This employee there smelled so bad, I could smell him through the window as he was handing me my ice cream which was melted and was milk like.
Atmosphere: 1
Food: 1
Service: 1
richard harris
Amazing service and great food and excellent customer service very fast
Tried DQ's mobile ordering for the first time at the Rockford Charles Street location. Easy to do. Went to pick up, thinking we had adjusted the location to one closer, but it didn't save (5 miles difference). However, the staff at both locations (Riverside by I90) were excellent! Friendly, smiles, thank you's. Great to see in customer service! Plus the ice cream mmmmm.
Ordered TAKEOUT THRU DRIVE THRU. Ordered $7.99 meals. Fries soggy.... Hamburger COLD!!Very little Mustard, skimpy onions, minimal pickles (ordered extra pickles).. will not be going back until staff changes. VERY DISAPPOINTING. $38.00!!
I went through the drive through and not every blizzard flavor was listed, so I just somewhat vaguely described what I wanted, and they got it perfect! Thank you for good customer service.
Food: 5
Service: 5
Julius Rankins
Food delicious dessert tasty and prices affordable!
Great food and service! One of the employees even remembers my 3 year old when we come in!
Atmosphere: 5
Food: 5
Service: 5
They are friendly and they always get it right. Can't ask for better than that!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
The BBQ chicken strips come 4 or 6 and are delicious! Served with fries and toast. Drinks separate. Their strawberry ? ice cream ? and shakes have real strawberries in them. Not just strawberry flavored syrup.
Kid-friendliness: Kid friendly
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Cheese Curds, Ice Cream Cone, Chicken Strip Baskets, Chicken Strips
Always have a great experience here
Atmosphere: 5
Food: 5
Service: 5
The "manager" is completely unworthy of the title. Combative, rude, and completely inappropriate. Avoid after 5pm.
Atmosphere: 4
Food: 4
Service: 1
Very clean DQ, and very nice staff
Atmosphere: 5
Food: 5
Service: 5
Don’t place a mobile order here.!! Placed a $45 mobile order and went to go pick it up. Kept saying they didn’t have it when we were showing them our proof of purchase on the app from not even 10 minutes prior. Finally they decided to call the owner, who told them to make the order. If I was lying I would have used a previous order that was from, I don’t know, a different day and not the day of. I’ll make the drive to Belvidere next time. ?
Service: 1
This employee there smelled so bad, I could smell him through the window as he was handing me my ice cream which was melted and was milk like.
Atmosphere: 1
Food: 1
Service: 1
Amazing service and great food and excellent customer service very fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken blt Salad, Fries, Cheese Curds, Banana Split, Cheeseburger Combo, Sundaes, Icecream Cake, Ice Cream Cone, Girl Scout Cookie Mint, Hamburger, Cheeseburger, Sandwich, Chicken Strip Baskets, Cheeseburger and Fries, Cake, Hot Fudge Sundae, Onion Rings, Brownie and Oreo Cupfection & Oreo Blizzard, Chicken Strips
Clean environment and great blizzards! Stopped here on a road trip and we were very happy with it
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Tried DQ's mobile ordering for the first time at the Rockford Charles Street location. Easy to do. Went to pick up, thinking we had adjusted the location to one closer, but it didn't save (5 miles difference). However, the staff at both locations (Riverside by I90) were excellent! Friendly, smiles, thank you's. Great to see in customer service! Plus the ice cream mmmmm.
Food: 5
Service: 5
Recommended dishes: Cheeseburger Combo, Ice Cream Cone, Chicken Strip Basket
Ordered TAKEOUT THRU DRIVE THRU. Ordered $7.99 meals. Fries soggy.... Hamburger COLD!!Very little Mustard, skimpy onions, minimal pickles (ordered extra pickles).. will not be going back until staff changes. VERY DISAPPOINTING. $38.00!!
Food: 2
Service: 2
Ask for the 10% senior disc.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sundaes, Ice Cream Cone, Hot Fudge Sundae, Onion Rings
I went through the drive through and not every blizzard flavor was listed, so I just somewhat vaguely described what I wanted, and they got it perfect! Thank you for good customer service.
Food: 5
Service: 5
Food delicious dessert tasty and prices affordable!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chicken Strip Basket
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