I don't recommend going to this McDonald's the hispanic employees are very rude. One of them even told me stop coming here and stop standing there while I was waiting for my order. Very unprofessional experience
kristen letzkus
Very slow service waited about 30 minutes from drive-through beginning to drive-through end for three items that were not all that good not fresh. I came a couple weeks ago. Drive-through was not moving for a solid 10 minutes. We just left. Very disappointing for fast food.
Atmosphere: 1
Food: 2
Service: 1
Al Jemison
Bun was hard and crunchy
Atmosphere: 4
Food: 2
Service: 4
humberto ayala
Lucky is the best
Atmosphere: 5
Food: 5
Service: 5
Joel Rees
Extremely slow counter service. It seems they are over focused on the drive thru and neglect the crowded lobby.
Atmosphere: 1
Food: 2
Service: 1
Haracio Monroe
Just asked for a coffee 5 cream 10 sugar got a black coffee horrible experience
Atmosphere: 1
Food: 1
Service: 1
Lawrence Albert
Worst McDonald’s in Rockford long wait on your food every time
Jignesh Patel
This franchise need to think when there are busy at night so we need to wait more then half an hours or more so when online orders pick up also need to go on line it’s very bad if good management they will allow inside and pick up the order but they are not very bad 😂
To The Sky Chicago
Worst McDonald’s in Rockford! Extremely slow service and rude customer service at that. Will never come back.
Atmosphere: 1
Food: 1
Service: 1
Cory Senz
Absolutely pathetic. The drive thru girl is telling people to wait while she scrolls on her phone the manager is clueless. Im trying to help.. yet has no idea what to do. Customer waiting over an hour for an online order wouldn't even call it busy. Smh
Slow waited over 30 minutes for a capachino that tasted like dirt
Atmosphere: 1
Food: 1
Service: 1
Jeffrey Price
Seating area desperately needed to be cleaned.
Atmosphere: 1
Food: 4
Service: 4
Herb Covert
It is a clean McDonald's
Atmosphere: 4
Food: 3
Service: 3
Raeleshea Williams
Open 24 hours, but can’t take an order between 2 and 5 AM system is always down.
Atmosphere: 1
Food: 1
Service: 1
GoogA Boo
Came On Oct 13 @434pm and was told they no longer do two separate orders .. when I arrived to the second window to get my food I was greeted by a Hispanic manager name Angelique or something like that .. I was told by her that it’s against the law for them to do two orders now
I don't recommend going to this McDonald's the hispanic employees are very rude. One of them even told me stop coming here and stop standing there while I was waiting for my order. Very unprofessional experience
Very slow service waited about 30 minutes from drive-through beginning to drive-through end for three items that were not all that good not fresh. I came a couple weeks ago. Drive-through was not moving for a solid 10 minutes. We just left. Very disappointing for fast food.
Atmosphere: 1
Food: 2
Service: 1
Bun was hard and crunchy
Atmosphere: 4
Food: 2
Service: 4
Lucky is the best
Atmosphere: 5
Food: 5
Service: 5
Extremely slow counter service. It seems they are over focused on the drive thru and neglect the crowded lobby.
Atmosphere: 1
Food: 2
Service: 1
Just asked for a coffee 5 cream 10 sugar got a black coffee horrible experience
Atmosphere: 1
Food: 1
Service: 1
Worst McDonald’s in Rockford long wait on your food every time
This franchise need to think when there are busy at night so we need to wait more then half an hours or more so when online orders pick up also need to go on line it’s very bad if good management they will allow inside and pick up the order but they are not very bad 😂
Worst McDonald’s in Rockford! Extremely slow service and rude customer service at that. Will never come back.
Atmosphere: 1
Food: 1
Service: 1
Absolutely pathetic. The drive thru girl is telling people to wait while she scrolls on her phone the manager is clueless. Im trying to help.. yet has no idea what to do. Customer waiting over an hour for an online order wouldn't even call it busy. Smh
Service: 1
Restaurantji Recommends
Slow waited over 30 minutes for a capachino that tasted like dirt
Atmosphere: 1
Food: 1
Service: 1
Seating area desperately needed to be cleaned.
Atmosphere: 1
Food: 4
Service: 4
It is a clean McDonald's
Atmosphere: 4
Food: 3
Service: 3
Open 24 hours, but can’t take an order between 2 and 5 AM system is always down.
Atmosphere: 1
Food: 1
Service: 1
Came On Oct 13 @434pm and was told they no longer do two separate orders .. when I arrived to the second window to get my food I was greeted by a Hispanic manager name Angelique or something like that .. I was told by her that it’s against the law for them to do two orders now
Atmosphere: 1
Food: 3
Service: 1
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