I have been in this location and the drive thru but tonight was the last time. It was over 45 minutes and they are faking their times on their clocks. Even after the wait my food was still not fresh. Corporate really needs to look into this location. It sucks.
Atmosphere: 1
Food: 1
Service: 1
Myrna Vasquez
It sooo long to get my food and bad service from Harrison and they talk 😭
Ale Cons
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
Tim Fusco
Honestly, this McDonald's, I would have to say, is the slowest McDonald's I have ever been at. I will say during the day it's ok but at night it's horrible. I literally waited for 6 min on side 2, and no one acknowledged that I was even there. For God sake there is a camera above the menu, and I'm sure they can see who is all at the drive up menu. Hopefully, things will change, and if not, then I would say go at your own risk.
I'm now giving 2 stars because this place is absolutely ridiculous!!! every time that we have been here, they have forgotten either a sandwich and sauce or just sauce. Seriously, why can't you just get the order right the FIRST TIME!!
Food: 3
Service: 1
Kevin Lawson
Super slow and rude employees
Atmosphere: 1
Food: 1
Service: 1
Eh Blue
Only lazy and nasty people are working here.
Stacey Piccolo
Been stuck in this drive thru line for 45 minutes for food they never gave me but I paid for. I cannot leave because of the cars in front and behind me. Never again.
Nassir Hussein
Best McDonald's in Rockford. Very good service, correct hours very reliable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Hashbrown, McDonald's Big Mac, Cheeseburger, Mcdouble, Quarter Pounder Hamburger, French Fries, Double Cheeseburger, Mcchicken, Hamburger
Angel Barraza
Bunch of idiots work here, can’t even switch the speaker for drive thru to take the other lines order
Atmosphere: 1
Food: 1
Service: 1
Michael Burton
They got the chicken nuggies that satisfy the rumbly in my tumbly. The McCrispy be smackin!
Consistently an under-performing location. Always a huge line and 9 times out of 10 you're asked to park even when it's not busy.
Atmosphere: 1
Food: 2
Service: 1
JR Moss
Bad. Spent between 5-10 minutes at the drive -thri speaker with no employee responding. Never given my receipt upon my request. Also my order was wrong
Food: 2
Service: 1
Recommended dishes: Big Mac, Dr Pepper, French Fries, Double Cheeseburger
Josh Hejda
I've spent 20-35 min in this drive thru countless times. I'm actually in their drive thru currently typing this. Decent employees, but that's when they actually have them ... Please hire employees ... 😭🙏🏼
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Mcchicken
Ronald Rodway
The service was horrible.
Atmosphere: 4
Food: 5
Service: 4
Kev K
Everytime I'm always asked to park, very very slow service. Like it's not hard to make more patties when their is a line in drive thu just common sense.
I have been in this location and the drive thru but tonight was the last time. It was over 45 minutes and they are faking their times on their clocks. Even after the wait my food was still not fresh. Corporate really needs to look into this location. It sucks.
Atmosphere: 1
Food: 1
Service: 1
It sooo long to get my food and bad service from Harrison and they talk 😭
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
Honestly, this McDonald's, I would have to say, is the slowest McDonald's I have ever been at. I will say during the day it's ok but at night it's horrible. I literally waited for 6 min on side 2, and no one acknowledged that I was even there. For God sake there is a camera above the menu, and I'm sure they can see who is all at the drive up menu. Hopefully, things will change, and if not, then I would say go at your own risk.
I'm now giving 2 stars because this place is absolutely ridiculous!!! every time that we have been here, they have forgotten either a sandwich and sauce or just sauce. Seriously, why can't you just get the order right the FIRST TIME!!
Food: 3
Service: 1
Super slow and rude employees
Atmosphere: 1
Food: 1
Service: 1
Only lazy and nasty people are working here.
Been stuck in this drive thru line for 45 minutes for food they never gave me but I paid for. I cannot leave because of the cars in front and behind me. Never again.
Best McDonald's in Rockford. Very good service, correct hours very reliable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Hashbrown, McDonald's Big Mac, Cheeseburger, Mcdouble, Quarter Pounder Hamburger, French Fries, Double Cheeseburger, Mcchicken, Hamburger
Bunch of idiots work here, can’t even switch the speaker for drive thru to take the other lines order
Atmosphere: 1
Food: 1
Service: 1
They got the chicken nuggies that satisfy the rumbly in my tumbly.
The McCrispy be smackin!
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
Consistently an under-performing location. Always a huge line and 9 times out of 10 you're asked to park even when it's not busy.
Atmosphere: 1
Food: 2
Service: 1
Bad. Spent between 5-10 minutes at the drive -thri speaker with no employee responding. Never given my receipt upon my request. Also my order was wrong
Food: 2
Service: 1
Recommended dishes: Big Mac, Dr Pepper, French Fries, Double Cheeseburger
I've spent 20-35 min in this drive thru countless times. I'm actually in their drive thru currently typing this. Decent employees, but that's when they actually have them ... Please hire employees ... 😭🙏🏼
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Mcchicken
The service was horrible.
Atmosphere: 4
Food: 5
Service: 4
Everytime I'm always asked to park, very very slow service. Like it's not hard to make more patties when their is a line in drive thu just common sense.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Mac
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