McDonald's

4403 Harrison Ave, Rockford
(815) 394-2049

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I only go to this restaurant from 6 a.m. to 3:00 p.m. when the service is good after that the service is terrible. The morning and lunch shift has great employees and the service is prompt. The food is Mc Donald's same same same. They need soda, napkin and ketchup dispensers.Always great service from Francis and her staff.11/01/2025 one person up front named Rebecca great job running the register running food to the tables and cars so many people 40 minutes for food get this...
You know I generally hate Rockford and the lack of customer service even more so at fast food places. The gentleman with the locs who gave me my food was so polite and had great customer service. Food was fresh and hot also rare in Rockford . The woman who took my order was also great and got everything correct. First time in 5 years I had zero complaints I came home and told my husband how I was shocked at the great customer service. He immediately went into describing the same...
I’m in the drive through and haven’t moved in over five minutes!!! Been in line more than ten minutes still haven’t even paid!! Terrible!! What part of fast food don’t they get!!!

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