McDonald's

3237 11th St, Rockford
(815) 398-7366

Recent Reviews

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Jhoana Dejesus

Came in today feb 20 at 10:20
Was in a rush but needed to use restroom, so I came inside and after restroom I thought would be faster to order at register … I had to wait for a cashier a good 3-4 minutes standing there until I asked a lady if they had a cashier or I needed to order through drive thru .
Later a cashier came with a very ugly attitude and not wanting to take my coupon code … I order the two sandwich deal (egg and cheese on emuff) but she ringed it up wrong she put meat so I asked her to get a new one because I don’t eat pork
Fast forward I ate one sandwich which was cold , but it tasted Smokey .. so I was mad because basically they only took the meat out and gave me same sandwich with cold cheese …
I opened the other one to see if it was the same and boom surprise GREEN EGG.
I obviously didn’t eat it and didn’t have time to go back .
I just threw it to the side .
Went to my appt 45 mins away
Came back from appt 45 extra mins
And my car was stinky like a rotten egg!
I ate one whole sandwich while pregnant and I wonder if it was rotten too 🤬🤬 and I know sometimes eggs turn green when overcooked or when you cover them .. but why would my car smell like rotten egg after 1:30 hrs of sandwich being inside my car .

Atmosphere: 1

Food: 1

Service: 1

Perception Adventures

It’s crazy how the owner sits on his ass in the lobby while the staff struggles daily. This location is beyond ghetto. Regardless if you spend $1 or $30 your order takes 20 plus minutes. Do not come here.

Zach Hawkins

Do yourself a favor and drive to the kishwaukee street McDonald’s, you’ll thank me later. Poor management at its finest

Atmosphere: 1

Food: 1

Service: 1

Eric Madden

This restaurant is never ready with orders placed well.over 20 mins ago and nobody's willkng to help anyone. This is why I don't buy McDonald's ever

Atmosphere: 1

Food: 1

Service: 1

Matt Tinsley

Just ordered curbside. Waited 20 minutes outside for food, nothing. Called no answer. Went inside waited 10 minutes and no one would acknowledge my existence. Gave up and left no food. Would have gone off on the place if I thought it would accomplish something. My time is worth too much for this nonsense.

Atmosphere: 1

Food: 1

Service: 1

James Brown

No gloves or head nets. Must hard to find good help

Dietary restrictions: Nuts

Kid-friendliness: No

Wheelchair accessibility: Some what

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Big Mac

Juan Meraz

Drive thru was over 15 minutes waiting time

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Big Mac, French Fries

Blake Joseph

Went to this location at 3 am the hours posted are 24 hours so why was I turned away by someone saying they aren't serving right now? Wasted gas. Wasted time. Do better.

Atmosphere: 1

Food: 1

Service: 1

Cammm Mitchell

If you wanna see someone OD in the drive thru or bathroom while waiting 30+ minutes for soggy cold food,I would recommend this infested location 😀

Atmosphere: 1

Food: 1

Service: 1

Juan Jose Cancino Aguilera

They always treat people badly, they get angry and they don't do the orders well. I think it's a bad place. They should change the manager.

Atmosphere: 1

Food: 1

Service: 1

Starr Moon

December 24 & 25, 2024 I went to McDonald's on 11st and ask for fresh food and gotten cold food charges me for what I asked for but didn't receive any of it remade the order just to mess it up again. I believe all McDonald's need to be close down next

Chad Mikkelson

This is the worst McDonalds I have ever been too! It always takes forever to get my food, and a lot times the order is messed up on top of that.

Food: 2

Service: 1

Liliana moralss

forgot my sauces... like i ordered 2 different and they gave me the same sauces i wanted two. Also the person who was taking orders on drive through made me repeat myself so many times because they weren't paying close attention.

Atmosphere: 2

Food: 2

Service: 1

Megalodon Sharkbite

Of all the McDonald’s in town. This is the best. They are not raising prices. The ice coffees are the best. The don’t lie to you. Bathroom is very clean. Friendly staff. Fresh fries!!! That’s a huge 5 stars. Many mcds seem to be sloppy on the food freshness. I’d drive the extra miles to this one any time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quarter Pounder Hamburger, Big Mac, Double Cheeseburger, French Fries, Apple Pie

Diana G

Fries came unsalted and stiff, they also forgot my son’s BBQ and I waited 10mins with 3 employees seeing me at the register. Eventually I left without any

Atmosphere: 2

Food: 1

Service: 1

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