McDonald's

Name: McDonald's
Address: 3858 Northridge Dr, Rockford, Illinois, 61114, US
Telephone: (815) 877-1775
Price range: $
Rating: 2.4

$ • Fast Food, Burgers, Coffee Shops

Hours:
3858 Northridge Dr, Rockford
(815) 877-1775

Menu Order Online

About McDonald's

McDonald's in Rockford, operated by Bearco, consistently provides a better-than-average experience. The staff is quick, efficient, and accurate with orders. The location boasts ample parking and a management team that takes customer complaints seriously, resolving issues promptly and professionally. While some inconsistencies with menu items, such as bagels without cream cheese, have been noted, the restaurant's commitment to customer satisfaction sets it apart from others in the area. Staff members like Matt, who works nights, are especially praised for being friendly, respectful, and caring, making customers feel valued and appreciated. One employee on a Thursday evening was described as very kind and sweet, going above and beyond to ensure good service. Customers often mention the amazing food and the welcoming attitude of the workers, with some noting that employees even give small treats like loli candies to children. Overall, with its excellent service, caring staff, and willingness to make things right, this McDonald's is a top recommendation.