I got off work after a 10.5 hour shift in my 7th consecutive day working out of town and wanted to grab something quick in my way back to the hotel. Took 15 minutes for me to get to the speaker (both drive thru lanes were open) and when I got there I ordered a #3 with modifications and a drink. They rang me up for the sandwich and the drink. And when I said I ordered the meal they just added the fry. So for a meal that is $9.70 plus upsize and tax should be like $11 and change. I paid $13.37 because they didn’t want to ring me up for the meal. Idk how McDonalds works but I have to assume a manager has a headset on and nobody fixed it. At that point I’d been in the drive through 25 minutes when I got to the window and was just trying to leave. My hotel is 5 minutes from this location and my work is just as close. So what should have been a 10 minute commute was 30 minutes of total time in the drive thru. Food was hot and fresh, but they clearly don’t know how to handle a rush and they didn’t care that they ripped me off. But whatever. I know not to visit this location anymore.
Food: 5
Service: 1
Bradley Martin
Cashier was rude n disrespectful and screamed at me stating she didn’t take my order n then proceeded to slam the drive trough window in my face
Joseph Vogrinc
Brittany who was introduced as the Regional manager, yet is surprisingly a Store Manager. Shame on you for your customer service. I have to now reverse a charge, when you said I wasn't charged. You argued it, and all I was doing wa grabbing a quick unhealthy breakfast for the kiddos. Thank you for your service with 0 smile. So best prices in town, worst management. Eventually there will be a middle ground.
Atmosphere: 1
Food: 5
Service: 1
Pamela Enck
I brought my Granddaughter here to kill time. There is no play area. What happened to McDonald's?
Atmosphere: 1
Food: 3
Service: 5
Cat Lover
I order a triple cheeseburger, half of the time I only get a double. Fries 50% of the time don’t have salt.
Atmosphere: 3
Food: 3
Service: 3
Mike Bianco
Too much fried food why can't they have something fresh like a salad or something like they used to have
Atmosphere: 5
Food: 3
Service: 5
Josephine cipolla
ALERT.!!! When ordering a inMcChicken Sandwich at this location DEMAND FRESHLY MADE. Just purchased 3 McChicken sandwiches throigh the DRIVE-THRU which were the worst sandwiches EVER They were definitely pre- made and re-warmed for our order. Take the time to go the extra distance to another location to get the properly prepared sandwich. FORGET S PERRYVILLE LOCATION
Atmosphere: 3
Food: 2
Service: 3
David Reyes
Took more than ten minutes for my food I ordered inside.
Atmosphere: 2
Food: 3
Service: 1
Howard Nichol
Dumb employee tried to tell me I was wrong about how many sauces I ordered and it was on the receipt. And continued to argue when I showed her my receipt.
The people working drive thru windows the morning of 10/26 struggled with some genuinely simple requests. I ordered a bacon egg and cheese bagel, and wanted Canadian bacon instead of the regular bacon strips and no sauce. It was like I asked them to solve y=mx+b, and it did not compute. When I tried to kindly verify before paying the woman at the window was super rude, mumbled and was not clear, and could tell she was very much annoyed. Like sorry for inconveniencing you for making sure I get what I’m about to pay for??? Still got my order wrong. So fun!! 🙃
Atmosphere: 1
Food: 1
Service: 1
Camesha N
Horrible customer service!
Atmosphere: 3
Food: 3
Service: 1
Joe Otts
Such a disorganized and poorly run location takes 20-30min to get our food while we ordered it Togo inside the restraint long lines one cashier we used the keosk and never printed a receipt had to wait in line to just pay . Watching customers walk out after waiting 15min in line when they ordered online evey manager should be fired I will never use this location
Atmosphere: 1
Food: 1
Service: 1
Brandelyn Hatcher
The lady at the second drive through opened the window said pull up to one and went to close the window right away again. I caught her and said excuse me I have a question and she rolled her eyes! All I wanted to know was if the braille menu was available for my blind child to take home with him to read and tell me what he wants instead of me reading the menu to him when we eat out!
Service: 1
Jesse Gunn IV
Good service minus the fact that they gave us the wrong drink sizes
I got off work after a 10.5 hour shift in my 7th consecutive day working out of town and wanted to grab something quick in my way back to the hotel. Took 15 minutes for me to get to the speaker (both drive thru lanes were open) and when I got there I ordered a #3 with modifications and a drink. They rang me up for the sandwich and the drink. And when I said I ordered the meal they just added the fry. So for a meal that is $9.70 plus upsize and tax should be like $11 and change. I paid $13.37 because they didn’t want to ring me up for the meal. Idk how McDonalds works but I have to assume a manager has a headset on and nobody fixed it. At that point I’d been in the drive through 25 minutes when I got to the window and was just trying to leave. My hotel is 5 minutes from this location and my work is just as close. So what should have been a 10 minute commute was 30 minutes of total time in the drive thru. Food was hot and fresh, but they clearly don’t know how to handle a rush and they didn’t care that they ripped me off. But whatever. I know not to visit this location anymore.
Food: 5
Service: 1
Cashier was rude n disrespectful and screamed at me stating she didn’t take my order n then proceeded to slam the drive trough window in my face
Brittany who was introduced as the Regional manager, yet is surprisingly a Store Manager. Shame on you for your customer service. I have to now reverse a charge, when you said I wasn't charged. You argued it, and all I was doing wa grabbing a quick unhealthy breakfast for the kiddos. Thank you for your service with 0 smile. So best prices in town, worst management. Eventually there will be a middle ground.
Atmosphere: 1
Food: 5
Service: 1
I brought my Granddaughter here to kill time. There is no play area. What happened to McDonald's?
Atmosphere: 1
Food: 3
Service: 5
I order a triple cheeseburger, half of the time I only get a double. Fries 50% of the time don’t have salt.
Atmosphere: 3
Food: 3
Service: 3
Too much fried food why can't they have something fresh like a salad or something like they used to have
Atmosphere: 5
Food: 3
Service: 5
ALERT.!!! When ordering a inMcChicken Sandwich at this location DEMAND FRESHLY MADE. Just purchased 3 McChicken sandwiches throigh the DRIVE-THRU which were the worst sandwiches EVER
They were definitely pre- made and re-warmed for our order. Take the time to go the extra distance to another location to get the properly prepared sandwich. FORGET S PERRYVILLE LOCATION
Atmosphere: 3
Food: 2
Service: 3
Took more than ten minutes for my food I ordered inside.
Atmosphere: 2
Food: 3
Service: 1
Dumb employee tried to tell me I was wrong about how many sauces I ordered and it was on the receipt. And continued to argue when I showed her my receipt.
Make an egg and cheese, McGriddle
Food: 4
Service: 4
Restaurantji Recommends
The people working drive thru windows the morning of 10/26 struggled with some genuinely simple requests. I ordered a bacon egg and cheese bagel, and wanted Canadian bacon instead of the regular bacon strips and no sauce. It was like I asked them to solve y=mx+b, and it did not compute. When I tried to kindly verify before paying the woman at the window was super rude, mumbled and was not clear, and could tell she was very much annoyed. Like sorry for inconveniencing you for making sure I get what I’m about to pay for??? Still got my order wrong. So fun!! 🙃
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service!
Atmosphere: 3
Food: 3
Service: 1
Such a disorganized and poorly run location takes 20-30min to get our food while we ordered it Togo inside the restraint long lines one cashier we used the keosk and never printed a receipt had to wait in line to just pay . Watching customers walk out after waiting 15min in line when they ordered online evey manager should be fired I will never use this location
Atmosphere: 1
Food: 1
Service: 1
The lady at the second drive through opened the window said pull up to one and went to close the window right away again. I caught her and said excuse me I have a question and she rolled her eyes! All I wanted to know was if the braille menu was available for my blind child to take home with him to read and tell me what he wants instead of me reading the menu to him when we eat out!
Service: 1
Good service minus the fact that they gave us the wrong drink sizes
Atmosphere: 4
Food: 4
Service: 4
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