McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1032 E State St, Rockford
(815) 963-2495
About McDonald's
Customers' Favorites
McDonald's Reviews
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I actually ordered door dash and McDonald’s is out of what I ordered ~ someone actually called me to see if she could give me something else instead!! This is customer service!! Thank you!! You are appreciated!!
Ratings
Menu
Hours
| Monday | 6AM - 11PM |
| Tuesday | 6AM - 11PM |
| Wednesday | 6AM - 11PM |
| Thursday | 6AM - 11PM |
| Friday | 6AM - 11PM |
| Saturday | 6AM - 11PM |
| Sunday | 6AM - 11PM |
McDonald's offers a mixed experience for customers in the area. Some appreciate the helpful drive-thru service and cleanliness, while others find the atmosphere quite poor with panhandlers approaching cars. The food and service are generally good, but the ice cream machine is often broken, and the speed of service can be slow at times.
The staff has varying levels of friendliness, with the day shift manager described as rude, while the overnight employee Maritza is praised for her pleasant demeanor and customer service. Customers can enjoy fresh food, coffee, and ice coffees, but the atmosphere and consistency of service seem to be the main concerns.
Despite these mixed reviews, McDonald's appears to be making improvements, becoming one of the better locations in the area.