McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1441 Kishwaukee St, Rockford
(815) 962-2100
About McDonald's
Customers' Favorites
Crispy Chicken Sandwich
Chicken Mcnuggets
Sausage Biscuit
Cheeseburger
French Fries
Hash Browns
Mcchicken
Mcdouble
Dr Pepper
Big Mac
McDonald's Reviews
Ratings
Menu
Add a Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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McDonald's, a well-known fast-food restaurant, has received a mix of reviews from its customers. According to the feedback, the Big Mac is considered one of the best the reviewer has had in recent memory, and the store is praised for its cleanliness and quick service. The employees are described as friendly and kind.
However, the reviews also highlight some issues with order accuracy, such as getting the wrong items or missing components of the meal. One customer mentioned receiving a well-done breakfast sandwich instead of a hash brown, and another received a Barq's root beer instead of the requested Dr. Pepper.
Despite these occasional mix-ups, the majority of the reviews praise the overall experience at this particular McDonald's location, which is described as the "best in Rockford" and a regular go-to for one of the customers. The staff is commended for their friendliness and the accuracy of custom orders.
While the food quality is not considered the best, it is deemed satisfactory when needed. The main area for improvement seems to be in order accuracy and management oversight to ensure customer satisfaction and efficient service.