McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1441 Kishwaukee St, Rockford
(815) 962-2100
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McDonald's Reviews
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This is the worst McDonald's ever!! your order is always wrong they argue with you when they are wrong the majority of the employees dont speak English how does a American staple become so horriable? this location. was my first job and it turns my stomache on how the service is. The owner of tjis location needs to retrain its employees.
So went through drive thru, got to window they told me wrong order..I corrected her. Got to next window, wrong again. Corrected her once again. She took the bag away, gave me another bag. I left, n then noticed I still got the original order they told me which was wrong! N I told them after I looked at the receipt she kept my $1. Order was $6 something n I gave her $8 since I knew it was $7 something. She gave me back 2 pennies. So totally wrong food, and kept my extra...read full review
Ratings
Menu
Hours
| Monday | 5AM - 12:30AM |
| Tuesday | 5AM - 12AM |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | 5AM - 12:30AM |
People in Rockford Also Viewed
McDonald's, a well-known fast-food restaurant, has received a mix of reviews from its customers. According to the feedback, the Big Mac is considered one of the best the reviewer has had in recent memory, and the store is praised for its cleanliness and quick service. The employees are described as friendly and kind.
However, the reviews also highlight some issues with order accuracy, such as getting the wrong items or missing components of the meal. One customer mentioned receiving a well-done breakfast sandwich instead of a hash brown, and another received a Barq's root beer instead of the requested Dr. Pepper.
Despite these occasional mix-ups, the majority of the reviews praise the overall experience at this particular McDonald's location, which is described as the "best in Rockford" and a regular go-to for one of the customers. The staff is commended for their friendliness and the accuracy of custom orders.
While the food quality is not considered the best, it is deemed satisfactory when needed. The main area for improvement seems to be in order accuracy and management oversight to ensure customer satisfaction and efficient service.