Portillo's Rockford

6090 E State St, Rockford
(815) 997-1800

Recent Reviews

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Vicki Rowlett

Very nice

Atmosphere: 5

Food: 5

Service: 5

Carrie Wolotowsky

awesome service

Atmosphere: 5

Food: 5

Service: 5

gino labiak

Fast service

Atmosphere: 5

Food: 5

Service: 5

Shireen Altemus

Awesome place.

Atmosphere: 5

Food: 5

Service: 5

Mike Lawrence

Great service and great experience

Atmosphere: 5

Food: 5

Service: 5

Stephen Chandler

Italian beef with hot peppers. Need I say more. Oh yeah they have a chocolate cake shake!! Love eating some Portillo’s when I visit Illinois. This location was great service was on par, food was great. Definitely recommend stopping in for a bite!

Atmosphere: 5

Food: 4

Service: 5

David Bohren

Tasty, ample portions, service was awesome, I needed extra sauce and was handed two!

Atmosphere: 5

Food: 5

Service: 5

Lori Farrell

Wasn't busy about 1130 am on a saturday. I ordered the bacon cheeseburger. It was bad. Was going to say nasty, but will stick with bad. It ranks below beetrooAnd beefaroo was pretty bad.

Food: 1

Service: 4

BigBad SHARK (Big Chris)

Cmon this is PORTILLOS were talking about here, there LEGENDS in the food business. Like them or hate em, you have to give them there dues. They have a full house, everyday, most of the day, with very few complaints. If someone complains it's typically about service not the food. KEEP UP THE GOOD WORK PORTILLOS, especially those BEEF SANDWICHES those hit home with me, the very thing that reminds me of Grandma's house in Roseland late 70s early 80s just love em!!!!!!Thanks PORTILLOS!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Beef, Chicago Dog, Burger, Hamburger, Cheese Sauce, French Fries

Dianna Casillas

The people are nice and they keep it really clean. Food is always good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicago Dog

Sue Kruse

Italian beefs were good, but they forgot the peppers. We had to chase down 2 people to get iced tea because it was empty. Tables were sticky. All plastic silverware bins were empty, napkins were empty, and employees were arguing about whose job it was to fill everything. It was also really noisy.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Italian Beef, Chicago Dog

Mike's Dead

Food was great and quick service!

Atmosphere: 5

Food: 5

Service: 5

Rachel Renee'

Never ever a disappointment! They get it right EVERY time. I love the Italian beef/sausage combo.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Salads

Mackenzie symonds

I used to love the chopped salad! Now it’s mainly lettuce and no ingredients:( I counted 4 pieces of chicken

Atmosphere: 4

Food: 2

Service: 4

Rubi Moraal

This is more of a co worker review from an old employee and one of the reasons why I quit.

There is clear favoritism and one of the people I want to say knows this and takes advantage of it is Shawna. She hates being outside especially when it’s really hot or really cold and I get that everyone does. However she will leave her teammate outside until literally a manager tells her to go outside (which is usually not until literally the whole line is gone so a couple of cars). I don’t think that’s fair that she constantly gets away with just walking away and leaving her teammate to do all the work in COLD and HOT temperatures while she’s inside doing who knows what but usually not very helpful in the areas that don’t need help (she likes to go where her friends are to chat). People have told me they told the managers and crew chiefs but they never do anything so what was the point of me saying something? Hopefully this review will help anyone else who’s not receiving help from their teammates.

Atmosphere: 1

Food: 4

Service: 1

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