Potbelly

$ • Sandwich Shops, Fast Food, Salad

Hours:
6243 E State St, Rockford
(815) 229-4902

About Potbelly Sandwich Shop

Potbelly is a sandwich shop that has been around for many years. Many customers love the food, calling it a really good quality sandwich shop with generous meat portions. Specific meals mentioned include the Turkey Avocado, steak sandwich, and ham and Swiss, all described as wonderful. The smoked ham is also popular, though the onions are very strong. The staff is often described as kind and on point with their job, providing great service. Workers communicate well with one another, making customers feel welcomed. However, some issues have occurred. One customer had a problem with an online order, receiving the wrong bag and wrong size sandwiches, which were skinnies instead of originals. This resulted in a 30-mile trip, though the staff gave cookies and a refund. Another first-time customer found the ordering system confusing, but an employee remade a messed-up sandwich. Despite these mistakes, many customers say they will return because they like the sandwiches and have never had issues before. Downloading the app is recommended for more selection and easy pickup.

Customers' Favorites

Potbelly Sandwich Shop Reviews

3.8
174 ratings
Restaurantji Rating
5
58%
4
5%
3
7%
2
16%
1
14%
Food
4.3
Atmosphere
3.9
Service
3.8

Share your opinion about Potbelly

Restaurantji Rating

Great sandwiches, good food , nice people , clean

Read All Reviews(174)

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Hours

Monday 10AM - 9PM
Tuesday 10AM - 9PM
Wednesday 10AM - 9PM
Thursday 10AM - 9PM
Friday 10AM - 10PM
Saturday 10AM - 10PM
Sunday 10AM - 9PM
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