Potbelly
$ • Sandwich Shops, Fast Food, Salad
Hours:
6243 E State St, Rockford
(815) 229-4902
About Potbelly Sandwich Shop
Customers' Favorites
Potbelly Sandwich Shop Reviews
Great sandwiches, good food , nice people , clean
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 9PM |
Potbelly is a sandwich shop that has been around for many years. Many customers love the food, calling it a really good quality sandwich shop with generous meat portions. Specific meals mentioned include the Turkey Avocado, steak sandwich, and ham and Swiss, all described as wonderful. The smoked ham is also popular, though the onions are very strong. The staff is often described as kind and on point with their job, providing great service. Workers communicate well with one another, making customers feel welcomed. However, some issues have occurred. One customer had a problem with an online order, receiving the wrong bag and wrong size sandwiches, which were skinnies instead of originals. This resulted in a 30-mile trip, though the staff gave cookies and a refund. Another first-time customer found the ordering system confusing, but an employee remade a messed-up sandwich. Despite these mistakes, many customers say they will return because they like the sandwiches and have never had issues before. Downloading the app is recommended for more selection and easy pickup.