I ordered online for BOGO promotion. They made both of my sandwiches wrong. They switched the toppings on the sandwhich and didn't toast the bread. I am 6 months pregnant and can't eat it untoasted. They refused to fix the sandwiches stating they won't correct online orders even though I ordered it correctly and they assembled it wrong. I can't eat the food they even messed up on because it's not toasted. They were rude and unwilling to fix their own mistake
Atmosphere: 1
Food: 1
Service: 1
Stacie Crawford
I just ordered a pick up, and the rotisserie ckwrap, was not a wrap, it was some hard flat bread with no chicken on it,, only had veggies, my daughter wanted the cheese rolls and those were the same too really hard flat bread... I tried calling to complain and the number is wrong smh....So I spoke with the owner and she lied to my face and said she was not the owner but the manager told my she was the owner.. She refused to replace my order or ever give me my money back,, I'm done being a loyal customer to selfish, disrespectful people... Shame on you. 😡😤
Food: 1
Service: 1
Antiya Porter
You can't use the free coupons at this location which sucks. I was informed by the employee that the owner doesn't honor some of the coupons that are often in the circulars
Erik Mahnsmith
worst subway i have ever been to!! if you can go to a different subway then do it ' The chicken wrap i got literally has six tiny pieces of chicken shreds on the wrap and it was all bread wrap no chicken! complete rip off!!!! cookies are hard! the pizza is usually great and is was horrible and soggy! They either need new management or new workers! thai place is horrendous!
Atmosphere: 1
Food: 1
Service: 1
Erica Henderson
Very rude lady works here. Didn't want to allow me to use my points. She wanted to argue about it, but an old woman stepped in to help me out
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Subway Club
Kevin Balluff
Service was fast, and the sandwich meat was fresh, as were the vegetables on the topping. Was made to my exact specs, very pleased
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro, Subway Club
Cody Cramer
Worst sub I have ever eaten hardly any meat or veggies it was just like eating bread. I tried calling them but there phone is disconnected or something I will never go to this place again
Atmosphere: 1
Food: 1
Service: 1
Kakarot Goku
The workers here are awesome
Atmosphere: 5
Food: 5
Service: 5
Tanya Frazier
Won’t go back! Presented a coupon that I received in the mail and was told, “Our location does not accept the free sandwich coupons.” It was a buy a footlong and drink and get a free footlong. I understand that to a degree but it was more the way she said it! No customer service skills! ☹️
Atmosphere: 1
Food: 1
Service: 1
Greg Block
Hit or miss lately because of newly hired staff...this location has never been busy when I've gone (usually just me) so it's hard for me to understand why an employee can't get a sandwich correct when reading from a monitor. Prior to new staff I was always happy going here.
A growing number of people have realized the idea of a supreme being is not plausible and closing on a day of obligation displays ignorance.
Nitra Nicole
My dad was literally in the store before it closed waiting to be served, then it turned 9 when the workers tell him the store is close and Can’t serve him . After that they started laughing about it .The food was still out able to prepare a sub and the door to the store was still UNLOCKED after the fact of them saying they are closed . I feel if you’re really closing the store then that door should be locked so no one could even come in .I feel that’s very unprofessional and we won’t be getting anything else from this subway location again.
Atmosphere: 1
Service: 1
Crystal Gray
I would give it 0 stars for service because I went in asked the cashier if they took coupons which he replied Yes.I asked the sandwich maker which sandwiches I could choose from ( because with the coupon there are specific options, totally cool) .I picked a sandwich & the toppings and she wrapped up My sandwichTHE CASHIER SPECIFICALLY ASKED HER FOR THE COUPON & SHE HANDED HIM THE COUPON!!!??I got FOUR cookies and a sandwich and the coupon was for $6.99 & cookies .79 cents ( for ppl bad at math that's $10.15) why TF was I charged $14.02?!?! & Then when I say something about it the 2 working tried blaming me that I didn't give the coupon, HONESTLY I DON'T CARE ABOUT $3.00 BUT IT'S THE POINT I PICKED A SANDWICH THAT ONLY WAS ACCEPTED WITH THE COUPON WHEN I WOULD HAVE GOTTEN MY REGULAR IF I'D OF KNEW THEY WERE GOING TO OVERCHARGE ME.PLUS HE DIDN'T even offer my receipt which pretty much shows me he knew he was overcharging me ,but I knew something was off & requested my receipt. Point is be loud and make sure you're being charged correctly before paying because they will not help you once you pay.
Atmosphere: 1
Food: 3
Service: 1
Tricia Jackson Smith Nelson
Sandwiches got smaller. Can't use coupons at this location.
Parking: Parking is shared with gas station and another small business at the other end of Subway.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 3
Service: 5
Hunter Minnick
If im buying a footlong and my only toppings are tomato, green pepper, and black olives and i ask for extra black olives because it was such a tiny amount. No customer wants to hear that will be .79 cents extra. Since when does any subway in the world charge for extra basic toppings, especially when the amount that was laid on an entire foot-long 12 inches was like six olives. The girls comment made no sense about olives being an extra cost, if u think about it i could have asked for every topping there was, but did explain that it was the owner that is making them charge people extra. My girlfriend asked for extra tomato without any fuss at all or extra cost. Whole conversation was offputting and we will not be back. They said that she owns that subway and she can make her own rules. That is fine. We will go to a different subway. It’s a little ridiculous when I’m only getting three toppings on my sandwich and I go to ask for a little bit of more black olives, which she can watch back on the camera as an owner and see not that serious. It’s a little ridiculous to get that cheap. This isnt mcdonalds its subway and unless its bacon or cheese or something crazy quit being that damn cheap with basic toppings that never before were charged extra for!!!
I ordered online for BOGO promotion. They made both of my sandwiches wrong. They switched the toppings on the sandwhich and didn't toast the bread. I am 6 months pregnant and can't eat it untoasted. They refused to fix the sandwiches stating they won't correct online orders even though I ordered it correctly and they assembled it wrong. I can't eat the food they even messed up on because it's not toasted. They were rude and unwilling to fix their own mistake
Atmosphere: 1
Food: 1
Service: 1
I just ordered a pick up, and the rotisserie ckwrap, was not a wrap, it was some hard flat bread with no chicken on it,, only had veggies, my daughter wanted the cheese rolls and those were the same too really hard flat bread... I tried calling to complain and the number is wrong smh....So I spoke with the owner and she lied to my face and said she was not the owner but the manager told my she was the owner.. She refused to replace my order or ever give me my money back,, I'm done being a loyal customer to selfish, disrespectful people... Shame on you. 😡😤
Food: 1
Service: 1
You can't use the free coupons at this location which sucks. I was informed by the employee that the owner doesn't honor some of the coupons that are often in the circulars
worst subway i have ever been to!! if you can go to a different subway then do it ' The chicken wrap
i got literally has six tiny pieces of chicken shreds on the wrap and it was all bread wrap no chicken! complete rip off!!!! cookies are hard! the pizza is usually great and is was horrible and soggy! They either need new management or new workers! thai place is horrendous!
Atmosphere: 1
Food: 1
Service: 1
Very rude lady works here. Didn't want to allow me to use my points. She wanted to argue about it, but an old woman stepped in to help me out
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Subway Club
Service was fast, and the sandwich meat was fresh, as were the vegetables on the topping. Was made to my exact specs, very pleased
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro, Subway Club
Worst sub I have ever eaten hardly any meat or veggies it was just like eating bread. I tried calling them but there phone is disconnected or something I will never go to this place again
Atmosphere: 1
Food: 1
Service: 1
The workers here are awesome
Atmosphere: 5
Food: 5
Service: 5
Won’t go back! Presented a coupon that I received in the mail and was told, “Our location does not accept the free sandwich coupons.” It was a buy a footlong and drink and get a free footlong. I understand that to a degree but it was more the way she said it! No customer service skills! ☹️
Atmosphere: 1
Food: 1
Service: 1
Hit or miss lately because of newly hired staff...this location has never been busy when I've gone (usually just me) so it's hard for me to understand why an employee can't get a sandwich correct when reading from a monitor. Prior to new staff I was always happy going here.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Garlic Roast Beef, Oatmeal Raisin
Restaurantji Recommends
A growing number of people have realized the idea of a supreme being is not plausible and closing on a day of obligation displays ignorance.
My dad was literally in the store before it closed waiting to be served, then it turned 9 when the workers tell him the store is close and Can’t serve him . After that they started laughing about it .The food was still out able to prepare a sub and the door to the store was still UNLOCKED after the fact of them saying they are closed . I feel if you’re really closing the store then that door should be locked so no one could even come in .I feel that’s very unprofessional and we won’t be getting anything else from this subway location again.
Atmosphere: 1
Service: 1
I would give it 0 stars for service because I went in asked the cashier if they took coupons which he replied Yes.I asked the sandwich maker which sandwiches I could choose from ( because with the coupon there are specific options, totally cool) .I picked a sandwich & the toppings and she wrapped up My sandwichTHE CASHIER SPECIFICALLY ASKED HER FOR THE COUPON & SHE HANDED HIM THE COUPON!!!??I got FOUR cookies and a sandwich and the coupon was for $6.99 & cookies .79 cents ( for ppl bad at math that's $10.15) why TF was I charged $14.02?!?! & Then when I say something about it the 2 working tried blaming me that I didn't give the coupon, HONESTLY I DON'T CARE ABOUT $3.00 BUT IT'S THE POINT I PICKED A SANDWICH THAT ONLY WAS ACCEPTED WITH THE COUPON WHEN I WOULD HAVE GOTTEN MY REGULAR IF I'D OF KNEW THEY WERE GOING TO OVERCHARGE ME.PLUS HE DIDN'T even offer my receipt which pretty much shows me he knew he was overcharging me ,but I knew something was off & requested my receipt. Point is be loud and make sure you're being charged correctly before paying because they will not help you once you pay.
Atmosphere: 1
Food: 3
Service: 1
Sandwiches got smaller. Can't use coupons at this location.
Parking: Parking is shared with gas station and another small business at the other end of Subway.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 3
Service: 5
If im buying a footlong and my only toppings are tomato, green pepper, and black olives and i ask for extra black olives because it was such a tiny amount. No customer wants to hear that will be .79 cents extra. Since when does any subway in the world charge for extra basic toppings, especially when the amount that was laid on an entire foot-long 12 inches was like six olives. The girls comment made no sense about olives being an extra cost, if u think about it i could have asked for every topping there was, but did explain that it was the owner that is making them charge people extra. My girlfriend asked for extra tomato without any fuss at all or extra cost. Whole conversation was offputting and we will not be back. They said that she owns that subway and she can make her own rules. That is fine. We will go to a different subway. It’s a little ridiculous when I’m only getting three toppings on my sandwich and I go to ask for a little bit of more black olives, which she can watch back on the camera as an owner and see not that serious. It’s a little ridiculous to get that cheap. This isnt mcdonalds its subway and unless its bacon or cheese or something crazy quit being that damn cheap with basic toppings that never before were charged extra for!!!
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