I placed a simple order in spite of others I know who've been to this particular location. They call it Taco Hell and I understand. Simple order was placed for the $9 luxe box and a few other things. First they were so rude over the speaker as if they were being bothered . I paid it no mind.Sarcasms was on high hit me with a few mhm and nopes as I asked about items they were out of so they said.I still was nice cause they're fixing food of course. Got to the window I had to wait and my food was still DISGUSTING!!! Food was piled in the box with no care. But I still smiled and said thank you to deaf ears. Got home a few minutes away. Cold meat the lil they gave me,cracked chips and shells,packs of stuck together sauce. It makes no sense to continue to have these types of ppl working representing your company and more importantly handling folks food. Hired managers that care and the crew will follow or shut it DOWN!!!!!
Atmosphere: 1
Food: 1
Service: 1
Genny Wurster
I ordered thru Uber and ordered nacho cheese w/chips and did not get my nacho cheese. I know it was only like $3 and some change, but the chips are worthless without the cheese.
Thomas Murphy
Can't beat the 12 pack of tacos but getting a little pricey
Atmosphere: 4
Food: 4
Service: 4
Robert Hill
This taco bell is always clean and very quick with your order. Occasionally they get slammed and tad bit slow but mostly very good. And food is prepared correct for me always
They took forever on preparing my food and when I go home all the food was just thrown in the bag and messy. Food was also cold
Atmosphere: 1
Food: 1
Service: 1
Marc Hughes
Said they are closed for maintenance but had 3 cars in line they took orders for
Service: 1
WARLORDZRAGE
Past couple times we'd get drive thru at 11th st location during the night shift after I get off work my order has been messed up I don't know if it is the drive through speaker or what or communication error
Sara Morgenroth
Me and my husband went to Taco Bell I asked for chicken quesadilla and they gave me chicken flatbread when I did not ask for that I told them that I did not ask for chicken flatbread I was asking them to see if they can take the chicken flatbread back and give me the chicken quesadilla instead they did not and they didn't even give me a refund for that either they had me pay for the chicken quesadilla when I didn't even ask for that and they messed up my husband's food he asks for a dorito taco supreme and they gave him the regular dorito taco so I'm definitely going to call and complain about it I would not recommend anybody go to Taco Bell cuz they will miss up your order to just like they did us
Atmosphere: 1
Service: 1
kelz d
They were out of nacho fries out of regular Mt dew out of large cups. Told me about the cups and the fries at the speaker but not the pop. Tried to give me a baja blast without asking me and then couldn't give me my $ back because it's part of a meal. Asked specifically for the sauce for the cantina tacos I ordered and of course that wasn't given to me either. I do not recommend this location.
Employees make it clear it's just a job for them. That's what I would expect but food is always on point.
Food: 5
Service: 3
Fabian Ramos
Avoid this location or pay cash only because they will take your card to another room and save the info to commit scam. They made various transactions after coming here luckily the bank knew they were a scam and they never went through but I recommend making your own locos tacos at home or bringing cash only here
Atmosphere: 1
Food: 1
Service: 1
Julian Parra
Very good flavor of food and good treatment
Brent Anderson
Fast drive thru service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Crunchy or Soft Tacos, Mexican Pizza
Tim Strommer
Just left there and 1 star is too much. First thing i noticed was they ask if your using the app. To which i replied "nope" and they yelled back at me super loud in a mocking voice "Nope!" The two ladies at the window should be fired. Absolutely zero customer service skills whatsoever. She opened the window and I was still counting my money and she goes "oh hell naw" and walked away. The other lady come to the window and stood there and when I smiled she rolled her eyes and walked away. Then the first one came back and took my money and handed me my drink to which I said thank you and she just closed the window and started talking to her friend. Then she handed me my food without saying a word and as I was saying have a good night she just closed the window and turned her back on me. Super unprofessional. If I acted like that to customers at my job I'd be fired instantly. Absolutely uncalled for behavior. They were rude. They knew it and could care less. Rude to a customer for absolutely no reason even when I went out of my way to be cordial. This is the way they act everytime I go there. Like I'm bothering them. You're there to work try acting like it. It was 10/14/24 @ 12:01am. Order e9c181. Cashiers name was Jamie and trust me she's not going to learn work etiquette any time in the near future. If your life sucks that bad just stay home. I sincerely hope a manager watches the tapes and gets in contact with me. I go here 2 or 3 times a week and from now on i will write a review everytime i go. Do better!.... catastrophic failure tonight. Get better employees....anyone would be an improvement from the current regime.
I placed a simple order in spite of others I know who've been to this particular location. They call it Taco Hell and I understand. Simple order was placed for the $9 luxe box and a few other things. First they were so rude over the speaker as if they were being bothered . I paid it no mind.Sarcasms was on high hit me with a few mhm and nopes as I asked about items they were out of so they said.I still was nice cause they're fixing food of course. Got to the window I had to wait and my food was still DISGUSTING!!! Food was piled in the box with no care. But I still smiled and said thank you to deaf ears. Got home a few minutes away. Cold meat the lil they gave me,cracked chips and shells,packs of stuck together sauce. It makes no sense to continue to have these types of ppl working representing your company and more importantly handling folks food. Hired managers that care and the crew will follow or shut it DOWN!!!!!
Atmosphere: 1
Food: 1
Service: 1
I ordered thru Uber and ordered nacho cheese w/chips and did not get my nacho cheese. I know it was only like $3 and some change, but the chips are worthless without the cheese.
Can't beat the 12 pack of tacos but getting a little pricey
Atmosphere: 4
Food: 4
Service: 4
This taco bell is always clean and very quick with your order. Occasionally they get slammed and tad bit slow but mostly very good. And food is prepared correct for me always
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nachos, Chicken Quesadilla, Mexican Pizza, Taco Supreme, Crunchwrap Supreme
They took forever on preparing my food and when I go home all the food was just thrown in the bag and messy. Food was also cold
Atmosphere: 1
Food: 1
Service: 1
Said they are closed for maintenance but had 3 cars in line they took orders for
Service: 1
Past couple times we'd get drive thru at 11th st location during the night shift after I get off work my order has been messed up I don't know if it is the drive through speaker or what or communication error
Me and my husband went to Taco Bell I asked for chicken quesadilla and they gave me chicken flatbread when I did not ask for that I told them that I did not ask for chicken flatbread I was asking them to see if they can take the chicken flatbread back and give me the chicken quesadilla instead they did not and they didn't even give me a refund for that either they had me pay for the chicken quesadilla when I didn't even ask for that and they messed up my husband's food he asks for a dorito taco supreme and they gave him the regular dorito taco so I'm definitely going to call and complain about it I would not recommend anybody go to Taco Bell cuz they will miss up your order to just like they did us
Atmosphere: 1
Service: 1
They were out of nacho fries out of regular Mt dew out of large cups. Told me about the cups and the fries at the speaker but not the pop. Tried to give me a baja blast without asking me and then couldn't give me my $ back because it's part of a meal. Asked specifically for the sauce for the cantina tacos I ordered and of course that wasn't given to me either. I do not recommend this location.
Atmosphere: 1
Food: 2
Service: 1
They are not open still app show its open .
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Employees make it clear it's just a job for them. That's what I would expect but food is always on point.
Food: 5
Service: 3
Avoid this location or pay cash only because they will take your card to another room and save the info to commit scam. They made various transactions after coming here luckily the bank knew they were a scam and they never went through but I recommend making your own locos tacos at home or bringing cash only here
Atmosphere: 1
Food: 1
Service: 1
Very good flavor of food and good treatment
Fast drive thru service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Crunchy or Soft Tacos, Mexican Pizza
Just left there and 1 star is too much. First thing i noticed was they ask if your using the app. To which i replied "nope" and they yelled back at me super loud in a mocking voice "Nope!" The two ladies at the window should be fired. Absolutely zero customer service skills whatsoever. She opened the window and I was still counting my money and she goes "oh hell naw" and walked away. The other lady come to the window and stood there and when I smiled she rolled her eyes and walked away. Then the first one came back and took my money and handed me my drink to which I said thank you and she just closed the window and started talking to her friend. Then she handed me my food without saying a word and as I was saying have a good night she just closed the window and turned her back on me. Super unprofessional. If I acted like that to customers at my job I'd be fired instantly. Absolutely uncalled for behavior. They were rude. They knew it and could care less. Rude to a customer for absolutely no reason even when I went out of my way to be cordial. This is the way they act everytime I go there. Like I'm bothering them. You're there to work try acting like it. It was 10/14/24 @ 12:01am. Order e9c181. Cashiers name was Jamie and trust me she's not going to learn work etiquette any time in the near future. If your life sucks that bad just stay home. I sincerely hope a manager watches the tapes and gets in contact with me. I go here 2 or 3 times a week and from now on i will write a review everytime i go. Do better!.... catastrophic failure tonight. Get better employees....anyone would be an improvement from the current regime.
Atmosphere: 1
Food: 3
Service: 1
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