I had the worst burger I’ve ever had in my life. Their advertisements on television show them very tasty and fresh not so! Also the chili was very very watery. Bad experience never go back.
Parking: The handicap spaces were not close enough to the main door. Had to walk through the drive-through to get to the inside.
Atmosphere: 2
Food: 1
Service: 3
Timothy Foster Sr
The food was disgusting. I went there
Atmosphere: 1
Food: 1
Service: 1
April Goetz
Worst customer service ever. The management and front counter couldn't get anything right. Do not listen when taken orders. Use to be a great place to eat. The Manager was awesome back then. He would always greet you with a smile. Make sure your order was right. If it wasn't there was not a problem getting it made the right way. Today I couldn't get what I ordered. Had to change my order. Then it wasn't made correctly. My husband went back again. Manager rude again! Handed food to my husband again lid wasn't closed so when husband went to get it it slid out of the container and hit the floor. We order 2 meals charged us for one. OK, that's alright we share fries and drink. We share everything. Well ding dang guess what didn't even get the flipping fries. Paid 23 dollars and some change for a drink ten nuggets and a cheeseburger. Thank you Wendy's for your most value incompetent employees. We are out our money with no food in my belly.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Jose Escobar
Spacy chicken ask lite mayo and it was mayonnaise top and bottom . Small French fries looks like a day old and super
Atmosphere: 1
Food: 2
Service: 1
Otter Pay
It's 5 stars for a Wendy's, you know what you're getting. Consistently better than the other Wendy's in town.
Food: 5
Service: 5
Marilyn Morgan
I loved their salty caramel frosty. Deliciousness.
Atmosphere: 5
Food: 5
Service: 5
Ethan Rogers
Wendy's was a good experience, friendly staff at this location, and good customer service. The food was definitely decent. Clean bathrooms. Beats the gold arch people and their ugly food by a million percent and the b k as well. Dave has got to be proud.
Kid-friendliness: Good kid eats. Our kids loved the cheese fries.
East State Rockford IL location Asked to pull ahead for drive thru order. Took nearly 10 minutes for 2 sandwiches and fries. And then they weren't very hot. This usually is a great location.
Food: 4
Service: 2
I. T. Rolon
It was a fast and accurate buy. Thank you Rockford Wendy's.
Smooth yak
it's more or less the same typical fast food chain, once again a slightly better mcdonalds but that's about it.
ts was so buns, my sandwich had no flavor and they couldnt even take the tomatoes off and add onions like i asked lazy ass yns
Atmosphere: 1
Food: 2
Service: 2
Jhoana Dejesus
Came in at Sunday at around 730pm Drive thru was empty Start placing my order and the woman (Justice - from receipt ) on the other end sounded so dead 😂 yes dead I could tell it was probably her day off and she was called in or something. So uninterested basic OK OK got to the window and didn't say anything other than take my card and give back next window I got my order which I wanted ketchup and honey mustard said it will be in bag, but it wasn't. same rude and uninterested attitude from the Goldie lock hair guy I opened my order and WTH wendys I ordered the spicy chicken sand combo. I thought I had received a $3 sandwich . Chicken was so tiny and didn't look ANYTHING like the picture. I should have gotten a biggie bag and would have been a better deal. I really thought I had gotten a wrong sandwich which I came back to return. Now there were a few cars in drive thru I got to the lady and I explained that I thought I had gotten a wrong sand she rudely said WELL THATS ALL IT COMES IN THE SANDWICH MAYO LETTUCE AND TOMATO. AND THAT IS THE COMBO my sandwich looked like a MCCHICKEN FRM MCDONALS. POOR PIECE OF LETTUCE, NO TOMATO LOTS OF MAYO. 😭 NEVER AGAIN. THIS PLACE OR THE SANDWICH. Only PRO. was that my French fries were hot. but I think its because I ordered them crispy .
Parking: d
Atmosphere: 1
Food: 1
Service: 1
Saleh Qassab
I want to Wendy’s at 11:45 pm in the drive-through. To order food and they said they only have drinks to serve. What is this Wendy’s
Atmosphere: 2
Food: 2
Service: 1
Carley Foley
It's never fresh anymore all locations not just one I only chose this one cuz I just went to this one and it made me sad my frys were so old and stale
Atmosphere: 3
Food: 1
Service: 5
Lil Mabu
Best service I ever received at this location today. The lady taking the order is mainly who I’m talking about. But thank you! The evening service is just okay….
I had the worst burger I’ve ever had in my life. Their advertisements on television show them very tasty and fresh not so! Also the chili was very very watery. Bad experience never go back.
Parking: The handicap spaces were not close enough to the main door. Had to walk through the drive-through to get to the inside.
Atmosphere: 2
Food: 1
Service: 3
The food was disgusting. I went there
Atmosphere: 1
Food: 1
Service: 1
Worst customer service ever. The management and front counter couldn't get anything right. Do not listen when taken orders. Use to be a great place to eat. The Manager was awesome back then. He would always greet you with a smile. Make sure your order was right. If it wasn't there was not a problem getting it made the right way. Today I couldn't get what I ordered. Had to change my order. Then it wasn't made correctly. My husband went back again. Manager rude again! Handed food to my husband again lid wasn't closed so when husband went to get it it slid out of the container and hit the floor. We order 2 meals charged us for one. OK, that's alright we share fries and drink. We share everything. Well ding dang guess what didn't even get the flipping fries. Paid 23 dollars and some change for a drink ten nuggets and a cheeseburger. Thank you Wendy's for your most value incompetent employees. We are out our money with no food in my belly.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Spacy chicken ask lite mayo and it was mayonnaise top and bottom . Small French fries looks like a day old and super
Atmosphere: 1
Food: 2
Service: 1
It's 5 stars for a Wendy's, you know what you're getting. Consistently better than the other Wendy's in town.
Food: 5
Service: 5
I loved their salty caramel frosty. Deliciousness.
Atmosphere: 5
Food: 5
Service: 5
Wendy's was a good experience, friendly staff at this location, and good customer service. The food was definitely decent. Clean bathrooms. Beats the gold arch people and their ugly food by a million percent and the b k as well. Dave has got to be proud.
Kid-friendliness: Good kid eats. Our kids loved the cheese fries.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Baconator, Wendy’S Baked Potatoes
East State Rockford IL location Asked to pull ahead for drive thru order. Took nearly 10 minutes for 2 sandwiches and fries. And then they weren't very hot. This usually is a great location.
Food: 4
Service: 2
It was a fast and accurate buy. Thank you Rockford Wendy's.
it's more or less the same typical fast food chain, once again a slightly better mcdonalds but that's about it.
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
ts was so buns, my sandwich had no flavor and they couldnt even take the tomatoes off and add onions like i asked lazy ass yns
Atmosphere: 1
Food: 2
Service: 2
Came in at Sunday at around 730pm
Drive thru was empty
Start placing my order and the woman (Justice - from receipt ) on the other end sounded so dead 😂 yes dead I could tell it was probably her day off and she was called in or something. So uninterested basic OK OK
got to the window and didn't say anything other than take my card and give back
next window I got my order which I wanted ketchup and honey mustard said it will be in bag, but it wasn't.
same rude and uninterested attitude from the Goldie lock hair guy
I opened my order and WTH wendys I ordered the spicy chicken sand combo. I thought I had received a $3 sandwich .
Chicken was so tiny and didn't look ANYTHING like the picture. I should have gotten a biggie bag and would have been a better deal.
I really thought I had gotten a wrong sandwich which I came back to return. Now there were a few cars in drive thru
I got to the lady and I explained that I thought I had gotten a wrong sand
she rudely said WELL THATS ALL IT COMES IN THE SANDWICH MAYO LETTUCE AND TOMATO. AND THAT IS THE COMBO
my sandwich looked like a MCCHICKEN FRM MCDONALS. POOR PIECE OF LETTUCE, NO TOMATO LOTS OF MAYO. 😭 NEVER AGAIN. THIS PLACE OR THE SANDWICH.
Only PRO. was that my French fries were hot. but I think its because I ordered them crispy .
Parking: d
Atmosphere: 1
Food: 1
Service: 1
I want to Wendy’s at 11:45 pm in the drive-through. To order food and they said they only have drinks to serve. What is this Wendy’s
Atmosphere: 2
Food: 2
Service: 1
It's never fresh anymore all locations not just one I only chose this one cuz I just went to this one and it made me sad my frys were so old and stale
Atmosphere: 3
Food: 1
Service: 5
Best service I ever received at this location today. The lady taking the order is mainly who I’m talking about. But thank you! The evening service is just okay….
Atmosphere: 5
Food: 5
Service: 5
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