Jimmy John's

1450 W Lake St, Roselle
(630) 539-7821

Recent Reviews

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Katie R

Yummy sandwiches like always and a friendly team working!

Atmosphere: 5

Food: 5

Service: 5

Matthew Williams

Driver lied to manager about delivering food. No attempt to make it up to the customer. Said we can send it out with the next set of orders or issue a refund.

I will never order from this location again.

Atmosphere: 1

Food: 1

Service: 1

Tyler Thomas

Been here a few times now and every times I've been nothing but disappointed.

Atmosphere: 1

Food: 1

Service: 1

Cin Lom

Terrible customer service. I came through the drive thru for a mobile order and had to wait 10 minutes just for someone to answer the speaker and an extra 10 minutes at the window.

Atmosphere: 1

Food: 1

Service: 1

Danielle Sunshine

We order from this Jimmy John’s almost every month & it’s always great..
Except for the first time I tried their toasted sandwich and it’s extremely dry. I called to get a new sandwich or refund but the manger said no right away.

For a loyal customer, they should at least give me a refund.

Only put low stars because of this issue.
We easily probably keep this location in business with the amount of sandwiches we order here.

They said on the phone, because I ordered this type of sandwich and took the bread out is why it’s dry (the spicy east coast Italian). They should specify that online & not give you the option to toast all their sandwiches.
I think the sauce is also all dried out. Not edible for $15 I paid. A waste!

They also stopped cutting sandwiches in half for some reason?!!

Atmosphere: 3

Food: 3

Service: 1

T P

We came in on a day when it had just started snowing and this Jimmy John's was empty. We ordered a couple of regular size subs, two bags of chips, and two drinks and the total came out to about $26 - not bad. My Italian sub was perfect. There was a good amount of meat and not too much oil/vinegar. The Jimmy John's chips are always good too.

All the tables were spotless and the floor didn't have a spot of salt on it from outside. Our sandwiches were ready before we filled our cups with soda. This location also looks a lot larger than other Jimmy Johns. There looks to be a few more tables than normal and a lot more room to maneuver around other people.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Night Club

Kalen Hoosier

Placed an order at 5:01pm didn’t receive it until 5:49pm completely soggy and coming apart. Definitely not worth the $15

Food: 1

Service: 1

Tina Freisleben

So good!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

Beto Yarberry

Always my favorite place

Atmosphere: 5

Food: 5

Service: 5

Bob Pryor

Great staff great subs!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

gaming remix

Order was sent with missing items (chips and dessert) and they quickly sent out a replacement while we were still eating. Will order from this location again.

Shawn Harms-Baldwin

Great service and excellent

Atmosphere: 5

Food: 5

Service: 5

PMAJBO

Just amazing how fast the subs are. This is my first time eating inside and I’m impressed by how clean the place is.

Atmosphere: 5

Food: 5

Service: 5

Victoria

First time trying the "Vito Unwich " it was refreshing, lettuce stayed crisp even though I made a stop before getting home. Next time I will ask for xtra everything..

Food: 5

Service: 5

Kurt S

Decent sandwich from a good staff - i walked in and beat the automated order it seemed - but they jumped on it, built it up, packed it, and away I went...JJ is reliably consistent, and that is what has kept me coming back over and over again.

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