No free water. No free bathroom. People let them keep their expensive coffee. Their million dollar CEO and the share holders can go to Starbucks. Lets have dignity
Michael Derewicz
My wife and I usually get the same thing 2x per week from this location, a hot caramel Macchiato with sugar-free vanilla and reduced fat milk. On Saturday, January 18th, we ordered inside. When we both tasted it as we drove away we both commented that it didn't have any coffee whatsoever. UNBELIEVABLE, do better Starbucks for the prices you charge!!!!
Atmosphere: 3
Food: 1
Service: 5
Ewelina Zielinska
This morning before work, I went to buy a cup of my favorite coffee . I’ve made my order, paid and used $3 coupon. A young barista who took care of my order decided to chat for over 10 minutes with a man, who was behind me. There were only 3 customers at the time in the store. I had to go to work so had no other choice but to cancelled my order. I got my money back but unfortunately, the coupon is gone. No one has even apologized to me. I'm disappointed with this experience.
Service: 1
Paulina Kos
"I'm extremely disappointed with my recent visit to Starbucks. I ordered an iced drink, but they didn't have ice available. Lack of basic supplies is a major letdown for such a prominent chain. Expecting better service next time."
Rose Marie Filice
Always a favorite - the sharp lemon pound cake and my decaf latte!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Christmas Cookies
Noelle Castle
Everyone at this location knows your name and makes it a great coffee experience! Well done
Atmosphere: 5
Food: 5
Service: 5
Sayreallie
Nice and clean
Atmosphere: 5
Food: 5
Service: 5
Giuliana Messino
The workers are mostly always rude and there is always black stuff at the bottom of my drink. If I bring it up to them they get upset that they have to remake it.
Estella V
I’ve been disappointed with my drink at this Starbucks several times now. My order is often barely warm when it should be hot, and they frequently forget ingredients. When I pointed out that my drink was missing caramel, the lady insisted it was made correctly. Trust me, I know the taste of caramel and I know when it’s missing. This lack of attention to detail is frustrating, and it’s happened too often.
Food: 2
Service: 1
Leny
Bad place.not driven to go back. Service are way too slow. Customer service are pack of unhappy face. Inside and drive through same bad situation.
It's STARBUCKS. Delicious!. The one thing that I want to be available is Sugar FREE syrups in more than just vanilla. Come on Starbucks, I can't be the only person that wants sugar free mocha. (Biggby has several sugar free options. JS.)
Atmosphere: 5
Food: 5
Service: 5
Jeff Brenka
They’re all nice in there
Atmosphere: 5
Food: 5
Service: 5
Jordan Almadadheh
I visit this location every morning for my brown sugar shaken espresso, and I’ve always had a great experience. The team here knows my order by heart, and it's usually prepared perfectly. However, today I encountered an issue. It seems the espresso machine malfunctioned, resulting in a drink that consisted only of brown sugar, flavor syrups, and oat milk, with no coffee. Unfortunately, I didn’t notice this until I had already left for work.
When I called the store to address the issue, I spoke with Alicia, the supervisor. Rather than offering a solution, she insisted that the drink I received was correct, despite the fact that I order the same drink every day with five shots of espresso. I was disappointed by her response and felt that the situation was handled poorly.
On a positive note, I want to acknowledge the excellent service I typically receive from David, Stefano, and the rest of the team. They consistently provide great customer service, which makes this experience all the more disappointing. I hope this feedback is taken into consideration, as it does not reflect the high standards I’ve come to expect from this location.
Food: 1
Service: 1
Kimra Stone
Terrible service. Occasionally Starbucks is a miss on their oatmeal. It gets handed out dry. Most places immediately remake it and assure it’s perfect and that we are satisfied. Twice the attitude at this location was “zero fu$&s given”. Add hot water. Hand it back to you to me mixed yourself. Bummer.
Atmosphere: 1
Food: 2
Service: 1
Danielle Sr.
Nice and clean.Fancy furniture, the workers looked a little low on energy though.
No free water. No free bathroom. People let them keep their expensive coffee. Their million dollar CEO and the share holders can go to Starbucks. Lets have dignity
My wife and I usually get the same thing 2x per week from this location, a hot caramel Macchiato with sugar-free vanilla and reduced fat milk. On Saturday, January 18th, we ordered inside. When we both tasted it as we drove away we both commented that it didn't have any coffee whatsoever. UNBELIEVABLE, do better Starbucks for the prices you charge!!!!
Atmosphere: 3
Food: 1
Service: 5
This morning before work, I went to buy a cup of my favorite coffee . I’ve made my order, paid and used $3 coupon. A young barista who took care of my order decided to chat for over 10 minutes with a man, who was behind me. There were only 3 customers at the time in the store.
I had to go to work so had no other choice but to cancelled my order. I got my
money back but unfortunately, the coupon is gone.
No one has even apologized to me. I'm disappointed with this experience.
Service: 1
"I'm extremely disappointed with my recent visit to Starbucks. I ordered an iced drink, but they didn't have ice available. Lack of basic supplies is a major letdown for such a prominent chain. Expecting better service next time."
Always a favorite - the sharp lemon pound cake and my decaf latte!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Christmas Cookies
Everyone at this location knows your name and makes it a great coffee experience! Well done
Atmosphere: 5
Food: 5
Service: 5
Nice and clean
Atmosphere: 5
Food: 5
Service: 5
The workers are mostly always rude and there is always black stuff at the bottom of my drink. If I bring it up to them they get upset that they have to remake it.
I’ve been disappointed with my drink at this Starbucks several times now. My order is often barely warm when it should be hot, and they frequently forget ingredients. When I pointed out that my drink was missing caramel, the lady insisted it was made correctly. Trust me, I know the taste of caramel and I know when it’s missing. This lack of attention to detail is frustrating, and it’s happened too often.
Food: 2
Service: 1
Bad place.not driven to go back. Service are way too slow. Customer service are pack of unhappy face. Inside and drive through same bad situation.
Restaurantji Recommends
It's STARBUCKS. Delicious!.
The one thing that I want to be available is Sugar FREE syrups in more than just vanilla. Come on Starbucks, I can't be the only person that wants sugar free mocha.
(Biggby has several sugar free options. JS.)
Atmosphere: 5
Food: 5
Service: 5
They’re all nice in there
Atmosphere: 5
Food: 5
Service: 5
I visit this location every morning for my brown sugar shaken espresso, and I’ve always had a great experience. The team here knows my order by heart, and it's usually prepared perfectly. However, today I encountered an issue. It seems the espresso machine malfunctioned, resulting in a drink that consisted only of brown sugar, flavor syrups, and oat milk, with no coffee. Unfortunately, I didn’t notice this until I had already left for work.
When I called the store to address the issue, I spoke with Alicia, the supervisor. Rather than offering a solution, she insisted that the drink I received was correct, despite the fact that I order the same drink every day with five shots of espresso. I was disappointed by her response and felt that the situation was handled poorly.
On a positive note, I want to acknowledge the excellent service I typically receive from David, Stefano, and the rest of the team. They consistently provide great customer service, which makes this experience all the more disappointing. I hope this feedback is taken into consideration, as it does not reflect the high standards I’ve come to expect from this location.
Food: 1
Service: 1
Terrible service. Occasionally Starbucks is a miss on their oatmeal. It gets handed out dry. Most places immediately remake it and assure it’s perfect and that we are satisfied. Twice the attitude at this location was “zero fu$&s given”. Add hot water. Hand it back to you to me mixed yourself. Bummer.
Atmosphere: 1
Food: 2
Service: 1
Nice and clean.Fancy furniture, the workers looked a little low on energy though.
Atmosphere: 5
Food: 5
Service: 4
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