Starbucks in Rosemont

“Love this Starbucks! The many long term employees are professional, thoughtful and a pleasure to see each day! Eric in particular is great! He has worked there for years and is just as friendly and professional each time I see him! My orders are always correct and the team stays calm under pressure as the drive thru line has been a monster all through the pandemic. Thank you to this amazing team!“

“This is an incredibly underrated Starbucks yes it’s not a rewards based one but the service is better than any I’ve been to I ordered 6 items and got them all 100% correct in less than 10 minutes I’ve never had that at any other Starbucks I’ve been to. If you pay with rewards credit cards you still make out on earning rewards.“

“Best experience. Picture this, it's christmas full of ambiance. Imagine, picturesque snow on the ground, the tacky mismatched lights of Rosemont reflecting off of it (there was no snow, but let's imagine). My government mandated emotional support drones Larry, Walter and Gerald have all but finished opening their presents. What's this? We all yearn for the bean? We all proceed to walk down to the aromatic starbucks kiosk. Tantalizing free smells, I could spend my entire government cheese down here. Tanya, the sweet batista, saw I had my hands full with the birds. She did not judge. She knows we are on a mission. She even let Gerry eat cranberry bliss from her fingertips. She gave us the most impressive holiday hot chocolate flight. And she put it to the cooler setting for the birds so it wouldn't short the wiring that lines their respective esophagus, plural. She was so sweet. Larry was a bit of a jerk and spread the coffee fixings all over, but she was a trooper about it. So patient. So sweet. We will be back.“

“I called this location looking for a specific item. The item that I was looking for was not in stock at this location. The employee that I spoke with over the phone Julian. Gave me the best interaction that I’ve had in a long time customer service wise. Julian was very educated, polite and professional during our conversation. From a management perspective, Julian is the type of employee that you would want in your store. Thank you, Julian for brightening my day.“

“I went to this Starbucks location, located in the Donald E Stephens convention center, a couple of days in a row and had a good experience every time. Quick service for a very busy location. Food and drinks were as expected, and with friendly service!“