Only downside was that A/C temp was a little on the cold side. Left earlier for that reason. Otherwise good.
Atmosphere: 4
Food: 5
Service: 5
Mark packard
This particular Starbucks is advertised to open at 0530, but was not prepared due to its staff arrival at 0530. If you say you’re open, then be prepared to accept customers. It’s especially important at a hotel when folks are looking to purchase a coffee before heading to the airport. Unsatisfactory.
Atmosphere: 1
Food: 1
Service: 1
Phat Boi
Best experience. Picture this, it's christmas full of ambiance. Imagine, picturesque snow on the ground, the tacky mismatched lights of Rosemont reflecting off of it (there was no snow, but let's imagine). My government mandated emotional support drones Larry, Walter and Gerald have all but finished opening their presents. What's this? We all yearn for the bean? We all proceed to walk down to the aromatic starbucks kiosk. Tantalizing free smells, I could spend my entire government cheese down here. Tanya, the sweet batista, saw I had my hands full with the birds. She did not judge. She knows we are on a mission. She even let Gerry eat cranberry bliss from her fingertips. She gave us the most impressive holiday hot chocolate flight. And she put it to the cooler setting for the birds so it wouldn't short the wiring that lines their respective esophagus, plural. She was so sweet. Larry was a bit of a jerk and spread the coffee fixings all over, but she was a trooper about it. So patient. So sweet. We will be back.
Nick Skay
Hours say open until 2pm. Here at 1:30pm and closed up and nobody around.
bay mijid
Rude employees! Jacky.M. The rudest Starbucks enoloyee. Nasty!
Atmosphere: 1
Food: 4
Service: 1
Mohammad Salehi
Worst experience. Have to pay for parking. Starbucks just be transparent to mention this is inside a hotel. And not actual Starbucks shop. I drove 20 minutes and yet have to pay for parking.
Atmosphere: 1
Food: 1
Service: 1
J O
These guys are on their game tonight. Busy busy dance competition here at the Westin and they are pretty well stocked on things still and service is staying great. They are speedily working behind the counter. This Starbucks has come in handy several times throughout the looooong day!
Ali AK
I had the worse experience. These workers don’t care about their work. I feel bad for the owner. They have an employee name Nancy and this one is a witch. STAY AWAY!!!
Atmosphere: 1
Food: 1
Service: 1
sam_sam_tam
Best hotel next to ohare airport. Best staff specially Jenia She helped me two times She was a great help , friendly , very nice attitude towards costumers, with a high level communication skills. Nice rooms There is shuttle bus from the hotel to the airport every 20 minutes
C7910PRmohammadk
Great experience , great atmosphere kind hospitality. Every time I land at Chicago I book at this magnificent hotel. Friendly and kind front desk staff specially JENIA working at the front desk really friendly & helpful. In particular last time I visited I got some packages delivered to the mailroom she helped get them and delivered them to my room. Such a helping professional staff In which I ve never experienced anywhere traveling to the states.
5 hours to get extra pillows 10 hours to get extra bedding No ottoman provided, even after notifying front desk. One set of bedding was not clean Free wifi confusing to use. Friendly front desk personnel
shaytino
Edlyn and Westin O’Hare are awesome!! I arrived at the Westin May 16th in the evening. I was greeted by a wonderful woman named Edlyn. Everyone should refer to her as Awesome Edlyn. She exceeds professionalism! Customer service seems to be a thing of the past. So I like to acknowledge people who are great at their jobs. The Westin O’Hare is blessed to have Edlyn. The hotel is great, newly renovated and extremely clean and well kept. The house keeping does an amazing Job. I don’t know why the reviews are so low. Especially if guests have met Edlyn. They deserve ten stars. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Eric60914
We stayed here for one night prior to an early flight from O'Hare the following morning. The hotel was very nice and clean! Gina (hospitality near the front desk) was incredibly nice and assisted with bringing luggage to our room. The room was spacious, modern, and very clean. The shuttle ride from the hotel to O'Hare operates every 20 minutes during most the day and was a quick 10 minute ride. We will definitely stay here again when traveling out of O'Hare!
denverista
Appears to have been recently updated -- nice public spaces, good room design with newer surfaces and furniture. Could just be a little better-- shower drain was very slow, room was a little dusty, room service burger requested "medium well" was delivered almost raw (could not eat, but I had no time to send back). Bonvoy App was a little glitchy, took a long time for calls to be answered. Would I stay again? Yes-- good location and shuttle, friendly housekeepers, felt secure, airport noise was minimal.
Cathie Kentner
Not sure what happened but our coffees were terrible. Nothing about them tasted right.
Only downside was that A/C temp was a little on the cold side. Left earlier for that reason. Otherwise good.
Atmosphere: 4
Food: 5
Service: 5
This particular Starbucks is advertised to open at 0530, but was not prepared due to its staff arrival at 0530. If you say you’re open, then be prepared to accept customers. It’s especially important at a hotel when folks are looking to purchase a coffee before heading to the airport. Unsatisfactory.
Atmosphere: 1
Food: 1
Service: 1
Best experience. Picture this, it's christmas full of ambiance. Imagine, picturesque snow on the ground, the tacky mismatched lights of Rosemont reflecting off of it (there was no snow, but let's imagine). My government mandated emotional support drones Larry, Walter and Gerald have all but finished opening their presents. What's this? We all yearn for the bean? We all proceed to walk down to the aromatic starbucks kiosk. Tantalizing free smells, I could spend my entire government cheese down here. Tanya, the sweet batista, saw I had my hands full with the birds. She did not judge. She knows we are on a mission. She even let Gerry eat cranberry bliss from her fingertips. She gave us the most impressive holiday hot chocolate flight. And she put it to the cooler setting for the birds so it wouldn't short the wiring that lines their respective esophagus, plural. She was so sweet. Larry was a bit of a jerk and spread the coffee fixings all over, but she was a trooper about it. So patient. So sweet. We will be back.
Hours say open until 2pm. Here at 1:30pm and closed up and nobody around.
Rude employees! Jacky.M. The rudest Starbucks enoloyee. Nasty!
Atmosphere: 1
Food: 4
Service: 1
Worst experience.
Have to pay for parking.
Starbucks just be transparent to mention this is inside a hotel. And not actual Starbucks shop. I drove 20 minutes and yet have to pay for parking.
Atmosphere: 1
Food: 1
Service: 1
These guys are on their game tonight. Busy busy dance competition here at the Westin and they are pretty well stocked on things still and service is staying great. They are speedily working behind the counter. This Starbucks has come in handy several times throughout the looooong day!
I had the worse experience. These workers don’t care about their work. I feel bad for the owner. They have an employee name Nancy and this one is a witch. STAY AWAY!!!
Atmosphere: 1
Food: 1
Service: 1
Best hotel next to ohare airport. Best staff specially Jenia She helped me two times She was a great help , friendly , very nice attitude towards costumers, with a high level communication skills. Nice rooms There is shuttle bus from the hotel to the airport every 20 minutes
Great experience , great atmosphere kind hospitality. Every time I land at Chicago I book at this magnificent hotel. Friendly and kind front desk staff specially JENIA working at the front desk really friendly & helpful. In particular last time I visited I got some packages delivered to the mailroom she helped get them and delivered them to my room. Such a helping professional staff In which I ve never experienced anywhere traveling to the states.
Restaurantji Recommends
5 hours to get extra pillows 10 hours to get extra bedding No ottoman provided, even after notifying front desk. One set of bedding was not clean Free wifi confusing to use. Friendly front desk personnel
Edlyn and Westin O’Hare are awesome!! I arrived at the Westin May 16th in the evening. I was greeted by a wonderful woman named Edlyn. Everyone should refer to her as Awesome Edlyn. She exceeds professionalism! Customer service seems to be a thing of the past. So I like to acknowledge people who are great at their jobs. The Westin O’Hare is blessed to have Edlyn. The hotel is great, newly renovated and extremely clean and well kept. The house keeping does an amazing Job. I don’t know why the reviews are so low. Especially if guests have met Edlyn. They deserve ten stars. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
We stayed here for one night prior to an early flight from O'Hare the following morning. The hotel was very nice and clean! Gina (hospitality near the front desk) was incredibly nice and assisted with bringing luggage to our room. The room was spacious, modern, and very clean. The shuttle ride from the hotel to O'Hare operates every 20 minutes during most the day and was a quick 10 minute ride. We will definitely stay here again when traveling out of O'Hare!
Appears to have been recently updated -- nice public spaces, good room design with newer surfaces and furniture. Could just be a little better-- shower drain was very slow, room was a little dusty, room service burger requested "medium well" was delivered almost raw (could not eat, but I had no time to send back). Bonvoy App was a little glitchy, took a long time for calls to be answered. Would I stay again? Yes-- good location and shuttle, friendly housekeepers, felt secure, airport noise was minimal.
Not sure what happened but our coffees were terrible. Nothing about them tasted right.
Atmosphere: 4
Service: 3
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