Chipotle Mexican Grill

1936 N Illinois 83, Round Lake Beach
(847) 543-4266

Recent Reviews

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Freida Lucas

Rude, unhelpful and nasty store.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Quesadilla

M J

I should have read the reviews before going here. They are so rude and so incompetent that it's unbelievable. Ridiculous. Never again.

Atmosphere: 1

Food: 1

Service: 1

Sydra Little

My Dearest Chipotle…
This Chipotle rocks!!! And Trey and Kate are the bomb. They are always so friendly and helpful. I also watched Trey clean that grill so good…that man deserves a raise. Kate deserves a raise too cause she’s always so sweet and beautiful. Love you forever Chipotle ❤️
Love, Sydra

Atmosphere: 5

Food: 5

Service: 5

Serene Madison

Literally gave me like a tablespoon of rice… My other bowl was double chicken and it was very light. I reported it in the app and was only offered a free drink coupon when I spent $30 to basically eat a bowl of condiments :/ Super disappointing

Food: 1

Service: 1

Kyle Corn

They open at 11 or 11:02 or 11:16 not 10:45 like advertised and the food quality compared to surrounding chipotle is disgusting idk how this chipotle is still open

Atmosphere: 1

Food: 1

Service: 1

Kevin Randle

I just left this Chipotle tonight on 11/25 at 9:00pm. This night shift was terrible, no one greeted me, the cook who was an older man was flirting with one of the older women worker. I was going to dine in but I changed my mind. I asked the cashier for a lid and she gave me one but didn’t help me put the lid on. My experience sucked. Evening shift do better please.

David Korf

I ordered a salad bowl through UberEats. Double chicken, pinto beans. The meat and beans are advertised as 4oz portions. The bowl, the lid, the fork it came with, and all the food weighed 10oz. Wow.

Atmosphere: 1

Food: 1

Service: 1

Raine Blakeney

Repeat customer and most times they get it right. This last order, a steak burrito, not loaded order for the pick up window. When I got home, I thought I'd went to taco bell. The burrito was light with what looked like not a regular size serving of anything! I was pretty shocked considering the price is more now.
The red chimichurr sauce was spot on! Will have copy cat Chipotle at home from now own.

Food: 2

Service: 3

RAMAN DEOL

Very bad uncooked chicken and very cold ..taste like shit..i throw whole bowl …..this is my second review for this place I don’t know why I go agian ..the guy put 4 little piece of chicken I said put more pls ..he charge me double..i pay 19 dollar for one bowl..

Chaudhari Vrutik

I ordered 10 veggies bowl. He not told me for guacamole extra charge. When I gone for pay than he told me for extra 6 dollar. He has attitude like he is owner. Owner need to fire them.

Atmosphere: 1

Food: 1

Service: 1

Mike Wolfgram

Another night with 1 person working the line....

Atmosphere: 1

Food: 4

Service: 1

Zoe Ostrander

It is not worth going to any of the food locations on this strip. Slow service, they will always prioritize their side tasks/closing with you standing directly in front of their face, and allow a huge line to build up before they will take your order a majority of the time. Normally I will excuse it because it’s a bit of a drive to go to the next chipotle. They’re open til 11 but will only take online orders after 10 or so. We made an online order tonight at around 10:20, said it would be ready by 10:50. Get there, locked doors, and they meet us at the door saying they didn’t have any online orders. We showed her our confirmation email with the time, and she told us they’ve already thrown everything out so they couldn’t make it anyways. If you’re open until 11, it’s to be expected you can at least be able to make food until 11, not you clocking out and leaving the building at 10:58. Told us we had to figure out how to get the refund online because ‘we’re closed’ at 10:50. This location is also just incredibly inconsistent in portioning, and will always prioritize whatever else besides the guest in front of them. Don’t waste your time or money here, this strip of restaurants is becoming notorious for ridiculously long wait times, slow service, and most of the time your order is wrong/underwhelming.

Atmosphere: 1

Food: 1

Service: 1

Margarita Shackelton

Got the Bowl the carne asada was terrible too spicy for my liking, I did ask if it was spicy was told no the meat was terrible 1/4 of the meat was so chewy like gum was not a fan every other bite I had to spit out the gummy fat from the meat will be ordering the chicken next time.

Atmosphere: 3

Food: 1

Service: 2

T. Kraus

Helpful fast and nice people working

Atmosphere: 5

Food: 5

Service: 5

The Reviewer

This restaurant is always fast. I never have to wait for my doordash orders and the team member that helped me with my drink was really professional and extremely friendly. This was on Saturday, October 4th, 3:15 p.m.

Atmosphere: 5

Food: 5

Service: 5

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