Incorrect order. Told there was "nothing they could do" to fix it.
Wow. Looking at their reviews they have fallen hard. I guess you should avoid this location.
I was not contacted about this issue at any point. Nor were we refunded or otherwise made whole.
Georgette M
Ordered the roast beef with provolone an this is what I got.stale bread and a couple slices of beef! Won't be going back!!!!
Food: 1
Ashley G
The Hispanic woman (I feel bad I wasn't able to get her name) making my order tonight 10/25/24 around 18:45 did a phenomenal job. My sandwich was made so well I needed to let you guys know to give her kudos. Her personality and manners were on point. I've gotten sandwiches from this company brought to the hospital I work at that was mediocre at best and this was by far the best sandwich I've had made yet. Just wanted to give her props for this experience and I hope you guys will give her the proper recognition she deserves.
Atmosphere: 5
Food: 5
Service: 5
Kathy Lange
Bacon was missing from my sandwich
Atmosphere: 4
Food: 4
Service: 4
Connie Larson
Horrible. Took my order at the cashier station. Did not take my order correctly. I couldn't see the sandwich being made, didn't ask me the normal questions. ? the amount of turkey was half what antioch does. Never going back here.
Atmosphere: 1
Food: 1
Service: 1
Nate Lemons
So whoever was answering the phones tonight at Round, Lake Beach, Jimmy John’s has a problem with mentally handicap people and likes to hang up on them and not take their order. She’s a discriminating, ungrateful employee. I was never rude to her, and she refuses to take my
Atmosphere: 1
Service: 1
John Vongphakdy
Order the beach club, if they would have read what’s in the beach club it suppose to have avocado spread in it, none was put in it.. one of the topping I wanted.. I drove 20 mins away to get it and I don’t want to drive 20 mins back to get a refund or exchange. They should have gotten my sandwich right when I’d order it online..
Atmosphere: 4
Food: 2
Service: 1
Martin Martinez
A very clean place
Parking: It is free and very wide
Kid-friendliness: Yes, there are enough tables
Atmosphere: 5
Food: 5
Service: 5
Andrew Carrasco
Online orders take forever. Just order I'm the store.
Love, love, love this place! I highly recommend the veggie, I like no tomato, but it is my favorite thing to eat! Since COVID a few years ago, I have a hard time tasting things. I can say that this sandwich is delicious, I can really taste the provolone and guacamole!
Atmosphere: 5
Food: 5
Service: 5
Mr Shmeeker6
Placed an order for one sandwich and it’s been an hour and it’s not even out for delivery yet when I called to ask about it they said please hold then hung up.
Atmosphere: 1
Food: 1
Service: 1
Jessica Abbott
Best sandwiches by far. A little pricey, but the amount of food is amazing.
Atmosphere: 5
Food: 5
Service: 5
neon ryder
I went in there with a buddy of mine to grab a sandwich or two as a break from working on our buddy's car, we order and he goes to the bathroom. The person making the sandwich proceeds to go off and scream at the person who took our order for a good 3 minutes for seemingly no good reason besides he needed to insult someone, the guy was loud enough for my friend to hear in the bathroom. We then had to come back after finding out both sandwiches have been made incorrectly. I've always have had good experiences here but not when he's behind the counter
Atmosphere: 4
Food: 5
Service: 1
Christian Allan
Literally everytime i order online they do not start making my sandwiches until i walk into the building. there’s no point in doing it, happened to me today around 730 may 12 2023
Incorrect order. Told there was "nothing they could do" to fix it.
Wow. Looking at their reviews they have fallen hard. I guess you should avoid this location.
I was not contacted about this issue at any point. Nor were we refunded or otherwise made whole.
Ordered the roast beef with provolone an this is what I got.stale bread and a couple slices of beef! Won't be going back!!!!
Food: 1
The Hispanic woman (I feel bad I wasn't able to get her name) making my order tonight 10/25/24 around 18:45 did a phenomenal job. My sandwich was made so well I needed to let you guys know to give her kudos. Her personality and manners were on point. I've gotten sandwiches from this company brought to the hospital I work at that was mediocre at best and this was by far the best sandwich I've had made yet. Just wanted to give her props for this experience and I hope you guys will give her the proper recognition she deserves.
Atmosphere: 5
Food: 5
Service: 5
Bacon was missing from my sandwich
Atmosphere: 4
Food: 4
Service: 4
Horrible. Took my order at the cashier station. Did not take my order correctly. I couldn't see the sandwich being made, didn't ask me the normal questions. ? the amount of turkey was half what antioch does. Never going back here.
Atmosphere: 1
Food: 1
Service: 1
So whoever was answering the phones tonight at Round, Lake Beach, Jimmy John’s has a problem with mentally handicap people and likes to hang up on them and not take their order. She’s a discriminating, ungrateful employee. I was never rude to her, and she refuses to take my
Atmosphere: 1
Service: 1
Order the beach club, if they would have read what’s in the beach club it suppose to have avocado spread in it, none was put in it.. one of the topping I wanted.. I drove 20 mins away to get it and I don’t want to drive 20 mins back to get a refund or exchange. They should have gotten my sandwich right when I’d order it online..
Atmosphere: 4
Food: 2
Service: 1
A very clean place
Parking: It is free and very wide
Kid-friendliness: Yes, there are enough tables
Atmosphere: 5
Food: 5
Service: 5
Online orders take forever. Just order I'm the store.
Good location
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love, love, love this place! I highly recommend the veggie, I like no tomato, but it is my favorite thing to eat! Since COVID a few years ago, I have a hard time tasting things. I can say that this sandwich is delicious, I can really taste the provolone and guacamole!
Atmosphere: 5
Food: 5
Service: 5
Placed an order for one sandwich and it’s been an hour and it’s not even out for delivery yet when I called to ask about it they said please hold then hung up.
Atmosphere: 1
Food: 1
Service: 1
Best sandwiches by far. A little pricey, but the amount of food is amazing.
Atmosphere: 5
Food: 5
Service: 5
I went in there with a buddy of mine to grab a sandwich or two as a break from working on our buddy's car, we order and he goes to the bathroom. The person making the sandwich proceeds to go off and scream at the person who took our order for a good 3 minutes for seemingly no good reason besides he needed to insult someone, the guy was loud enough for my friend to hear in the bathroom. We then had to come back after finding out both sandwiches have been made incorrectly. I've always have had good experiences here but not when he's behind the counter
Atmosphere: 4
Food: 5
Service: 1
Literally everytime i order online they do not start making my sandwiches until i walk into the building. there’s no point in doing it, happened to me today around 730 may 12 2023
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