Dunkin'
369 E Rollins Rd, Round Lake Beach
(847) 665-8123
Recent Reviews
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Great store with friendly workers, rarely mess up my drinks and is much cleaner than the other Dunkin in the area.
Atmosphere: 5
Food: 5
Service: 5
The almost forgot half of our order, had whipped cream all down the drink and it was so sweet that I probably need to start taking insulin but other than that I'm satisfied.
Atmosphere: 5
Food: 5
Service: 3
Good service decent coffee
Atmosphere: 2
Food: 2
Service: 4
Friendly lady at service but the parking lot is the worst. You guys need the city to help fix your entrance
Best Dunkin employees I have ever encountered. The coffee was fantastic!
Service: 5
Every time I come to this Dunkin’ Donuts, they get something wrong with my order. I have almost raw two orders of hashbrowns and there was no one there one customer in front of me and they still took a long time to take my order telling me they weren’t ready.
Double charged
𝐾𝓯𝓯𝓯𝓯𝓮
Bunch of kids that don’t care, very rude and to busy playing around and flirting with some guy hanging out at the counter absolutely terrible service
Atmosphere: 1
Food: 3
Service: 1
Don't go to this dunkin the people who work here always mess up the order, it's not hard to get an order right. If I pay for my food I should get what I paid for. Never going here again
Restaurantji Recommends
Great customer service vary friendly and they make really good coffee i will return again thanks daniel
Atmosphere: 5
Food: 5
Service: 5
Worst customer service by employees and managers. Called corporate was hung up on 3 times.
All because they forgot a sandwich.
When speaking to employee and manager both refused to give a name .
Has gotten way better and seems to be all new people now
Parking: Drive thru blocks a personal drive way please be respectful of that
Atmosphere: 5
Food: 5
Service: 5
Need more parking.
Atmosphere: 3
Food: 4
Service: 3
Combination Dunkin' Donuts and 31 flavors unfortunately they have very limited amount of ice cream there
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Doughnut
If I'm paying for a donut.. I expect to get the donut I asked for. not a random one you think I’ll like because you're out of that specific donut that i payed for. This is unacceptable. There’s no excuse for being out of stock at 5 PM of anything. when you don’t close until 10 PM. Even if I order at 9:58 PM, you need to have enough for everyone. let’s fix this issue asap.
.. I placed a mobile order at this Dunkin’ around 11:00 AM for a bacon egg and cheese wrap. I don’t care if it was busy or not—there’s no excuse for the careless mistake of giving me a sausage wrap instead because u can’t read? Mobile orders are sent in advance, giving the team more than enough time to read and comprehend each order. This is the second time my order has been wrong, and it’s clear that some employees lack basic attention to detail. They need to be fired or retrained immediately because this kind of service is unacceptable.
Atmosphere: 1
Food: 1
Service: 1
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