Dont bother going here for lunch the drive thru line doesn't move
Atmosphere: 1
Food: 3
Service: 1
R Henry
No chicken. Maybe in 40 minutes if cook comes in today . Said
Atmosphere: 1
Food: 1
Service: 1
Jennifer Phillips
I have been sitting in the lobby for over 40 minutes 3 other customers and none of us has a meal? This is so ridiculous š¤Æ I worked kfc at 15 y/o this isn't that difficult, someone orders chicken and the packer puts that order in a container! That simple, watched him make the same order 3X before getting it right. Manager runs out says just a second, boom 15 minutes later still no manger. If this place should remain open everyone needs trained on customer service, way to much nonsense in the kitchen area to be serving anyone in the lobby!
curtisscott02
I live in Salem and got coupons in the mail from KFC. Came in today and handed them the coupon and the manager said that they werenāt good and this store and only good at Kentucky Fried Chicken stores.??? I said arenāt I in a Kentucky Fried Chicken store? She said no youāre in a KFC. Terrible store would not recommend and Iāve been waiting for 14 minutes on a two pc meal!
Paula Peavler
The service was awful. Dirty tables in dining room. We were there at 2pm on a Sunday afternoon and they were slow.
Atmosphere: 3
Food: 3
Service: 2
name name
such a rude manager. Doesnāt seem like she trains her employees bc the drive thru girl didnāt know anything about the menu. Finally got my food and this is what I got (photo below). Did they bite this piece? They were out of original and wouldnāt tell me how long it takes to fry the chkn. Donāt go here, plenty of other options close by this rude kfc location.
Atmosphere: 1
Food: 1
Madison Berger
This KFC used to be great but has most definitely went way down hill. The service is terrible!!!! And the chicken is always so badly grease soaked itās unreal. The workerās are always so dang rude.
Atmosphere: 1
Food: 1
Service: 1
Landynn Evans
Would give 0 stars if I could. Customer service was terrible and was rude to the customers.They also didn't give me the right change back.And one more thing, the drink fountains didn't work, and when I said something, they had an smart elect attitude.
Yāallā¦ I donāt usually post things like this, but tonight was just unreal. We tried this place that Iāve been hearing a little buzz about, and let me just say ā I am SHOCKED. SHOCKED. And not in a good way.
First of all, the foodā¦ I donāt even know where to begin. It was not great. Not even āokay.ā It was sad. Like, actually depressing. I took one bite and immediately thought: āI made better spaghetti with Ragu and frozen meatballs when I was 20 and broke.ā And thatās not even the worst part.
Now letās talk about the ācustomer serviceā ā and I use that term very loosely. Iāve honestly never felt so unwelcome in a place where Iām paying to be there. The staff looked miserable, didnāt greet us, barely made eye contact, and acted like we were asking for the world when we asked for, I kid you not, a fork. A. Fork. š³
No refills. No āhow is everything?ā No smiles. Just cold stares and attitude. I was honestly waiting for Ashton Kutcher to jump out and tell me I was being punkād. It was THAT bad.
And the cherry on top? We left hungry, disappointed, and $40 poorer. I couldāve gone to Chick-fil-A, been greeted with a āmy pleasure,ā fed the whole family, and still had money left over for a Starbucks treat. š¤
Iām not one to bash local businesses, but people deserve to know. If you value good food, kindness, and basic human decencyā¦ save yourself the trouble and skip this place. Youāve been warned.
Rant over. I need a dr pepper and a grilled cheese just to calm down. š§
Atmosphere: 2
Food: 3
Service: 1
Majestic Adams
Canceled my order after I waited over 30 min for my food.. after they told me it would take12mins to cook my food
Bought our food and noting was said and floor needed cleaned and mop big time was vert clean in general and was sticky toand bathroom was dirty as hell to This place is going down hill big time
Jeanette M
Had a horrible experience with customer service on the app and the 800-number, but the manager made everything the way we needed it for my dadās 92nd birthday party. Even though they were short-stafffed that day, the crew gave each customer the feeling of their complete attention. Food quality was excellentāand Iām picky because I worked at KFC for 3 1/2 years ages ago and ate the stuff 6 days a week. All of our food was at a high level of quality, and we were very happy with how the manager engaged in great customer service and problem-solving. The store was very clean and attractive. I wished I lived in the area so that it would my KFC on a regular basis.
Dont bother going here for lunch the drive thru line doesn't move
Atmosphere: 1
Food: 3
Service: 1
No chicken. Maybe in 40 minutes if cook comes in today . Said
Atmosphere: 1
Food: 1
Service: 1
I have been sitting in the lobby for over 40 minutes 3 other customers and none of us has a meal? This is so ridiculous š¤Æ I worked kfc at 15 y/o this isn't that difficult, someone orders chicken and the packer puts that order in a container! That simple, watched him make the same order 3X before getting it right. Manager runs out says just a second, boom 15 minutes later still no manger. If this place should remain open everyone needs trained on customer service, way to much nonsense in the kitchen area to be serving anyone in the lobby!
I live in Salem and got coupons in the mail from KFC. Came in today and handed them the coupon and the manager said that they werenāt good and this store and only good at Kentucky Fried Chicken stores.??? I said arenāt I in a Kentucky Fried Chicken store? She said no youāre in a KFC. Terrible store would not recommend and Iāve been waiting for 14 minutes on a two pc meal!
The service was awful. Dirty tables in dining room. We were there at 2pm on a Sunday afternoon and they were slow.
Atmosphere: 3
Food: 3
Service: 2
such a rude manager. Doesnāt seem like she trains her employees bc the drive thru girl didnāt know anything about the menu. Finally got my food and this is what I got (photo below). Did they bite this piece? They were out of original and wouldnāt tell me how long it takes to fry the chkn. Donāt go here, plenty of other options close by this rude kfc location.
Atmosphere: 1
Food: 1
This KFC used to be great but has most definitely went way down hill. The service is terrible!!!! And the chicken is always so badly grease soaked itās unreal. The workerās are always so dang rude.
Atmosphere: 1
Food: 1
Service: 1
Would give 0 stars if I could. Customer service was terrible and was rude to the customers.They also didn't give me the right change back.And one more thing, the drink fountains didn't work, and when I said something, they had an smart elect attitude.
Atmosphere: 1
Food: 1
Service: 1
šØš© WARNING: Long rant incoming, but I just need to get this off my chest! š©šØ
Yāallā¦ I donāt usually post things like this, but tonight was just unreal. We tried this place that Iāve been hearing a little buzz about, and let me just say ā I am SHOCKED. SHOCKED. And not in a good way.
First of all, the foodā¦ I donāt even know where to begin. It was not great. Not even āokay.ā It was sad. Like, actually depressing. I took one bite and immediately thought: āI made better spaghetti with Ragu and frozen meatballs when I was 20 and broke.ā And thatās not even the worst part.
Now letās talk about the ācustomer serviceā ā and I use that term very loosely. Iāve honestly never felt so unwelcome in a place where Iām paying to be there. The staff looked miserable, didnāt greet us, barely made eye contact, and acted like we were asking for the world when we asked for, I kid you not, a fork. A. Fork. š³
No refills. No āhow is everything?ā No smiles. Just cold stares and attitude. I was honestly waiting for Ashton Kutcher to jump out and tell me I was being punkād. It was THAT bad.
And the cherry on top? We left hungry, disappointed, and $40 poorer. I couldāve gone to Chick-fil-A, been greeted with a āmy pleasure,ā fed the whole family, and still had money left over for a Starbucks treat. š¤
Iām not one to bash local businesses, but people deserve to know. If you value good food, kindness, and basic human decencyā¦ save yourself the trouble and skip this place. Youāve been warned.
Rant over. I need a dr pepper and a grilled cheese just to calm down. š§
Atmosphere: 2
Food: 3
Service: 1
Canceled my order after I waited over 30 min for my food.. after they told me it would take12mins to cook my food
Service: 1
Restaurantji Recommends
I think they should pluck the feathers off before cooking!
The food was great, but the lobby needed attention
Atmosphere: 4
Food: 5
Service: 4
Clean restaurant, friendly service, dirty bathroom.
Atmosphere: 3
Food: 4
Service: 5
Bought our food and noting was said and floor needed cleaned and mop big time was vert clean in general and was sticky toand bathroom was dirty as hell to
This place is going down hill big time
Had a horrible experience with customer service on the app and the 800-number, but the manager made everything the way we needed it for my dadās 92nd birthday party. Even though they were short-stafffed that day, the crew gave each customer the feeling of their complete attention. Food quality was excellentāand Iām picky because I worked at KFC for 3 1/2 years ages ago and ate the stuff 6 days a week. All of our food was at a high level of quality, and we were very happy with how the manager engaged in great customer service and problem-solving. The store was very clean and attractive. I wished I lived in the area so that it would my KFC on a regular basis.
Loading...