Baskin-Robbins
477 W Golf Rd, Schaumburg
(847) 839-0500
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I recently visited your location and was charged over $8 for an egg and cheese croissant and a medium hot coffee with two Splenda. This is significantly more than the $6 and change I usually pay at other Dunkin’ locations in the area. I didn’t receive a receipt, which makes me wonder if I was overcharged on purpose or if this location has higher prices than others.
BE AWARE PEOPLE
So I’ve been here 3 times and all 2 of the 3 times there were issues. First time I ordered a banana split and the girl had no idea what a banana split was. I got something in a banana split container, but it was not a banana split. The second order was today and I ordered a Jamoca shake and it doesn’t taste like coffee even a little bit. It tasted like chocolate and there’s remnants of what seems like chocolate chunks mixed in. Very disappointing.
Food: 3
Service: 4
They charge a dollar more for one scoop of ice cream then other DD places
Atmosphere: 1
Service: 1
SERVICE SO BAD I WOULD LEAVE ZERO STARS IF I COULD
I had ordered a cookie dough layered Sunday and one scoop of cookie dough ice cream. When I was delivered my order (through Uber eats), I was given a Sunday that was made halfway full. At first I thought my Uber delivery driver had eaten some of it, but it was untouched and only halfway full. For the one scoop of ice cream I have no words. It was if someone barely scrapped for a scoop of ice cream and put it in the smallest container. I understand I ordered a single scoop, but when you can eat it in two bites it obviously isn’t a full scoop. This is my first time EVER writing a Google review. I only felt it necessary because if I’m going to spend over $15 on ice cream, I’d like to receive the full portion of what I ordered. I received this order at 2AM on June 1st. I don’t know who is working there during that time making the orders, but it was absolutely terrible. I will be avoiding this location from here on out. 0/10 never gonna go again.
Food: 1
Service: 1
I wish I had given 0 stars. You know what that means. Go to baskin on plum Grove. May be 3 miles more drive.
Atmosphere: 1
Food: 1
Service: 1
Hello. My name is Derek swenson. I ordered today about 30 40 minutes ago and I wanted to thank you for helping me on the phone and assuring me if items being available. I previously was upset about an order and long story short I was wrong as it was not you guys fault. I ordered through Uber eats and they unfortunately won’t let me contact you guys to say thank you. The guy who helped me thank you. I got a reese sundae thing and was told there was sadly no more sauce for the reese sundae …very sad 😭 but it was great so thank you! The cookie dough sundae cup was amazing too. I needed to make this right so hopefully nobody got in trouble for my previous unsatisfactory experience. It’s ice cream and being delivered and you can’t help if it’s not absolutely perfect on arrival 40 minutes later. Side note: please get back that Reese’s sauce so I can try it please! This was my second time ever eating there and I love it so thank you! Have a good night.
Absolutely terrible service. Being a jerk only makes the ridiculous pricing for small portions worse - and only two toppings available for ice cream? You're not hiding anything by not speaking English. It is obvious you are being unprofessional in front of customers.
Atmosphere: 1
Food: 1
Service: 1
Awesome customer service ?
Parking: Very spacious and drive thru makes u feel like in a movie scene...
Kid-friendliness: Yes
Wheelchair accessibility: Yes,wheelchair access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie Dough Sundae, Birthday Cake
They are always out of donuts.
Atmosphere: 5
Food: 5
Hello. My name is Derek swenson. I ordered today about 30 40 minutes ago and I wanted to thank you for helping me on the phone and assuring me if items being available. I previously was upset about an order and long story short I was wrong as it was not you guys fault. I ordered through Uber eats and they unfortunately won’t let me contact you guys to say thank you. The guy who helped me thank you. I got a reese sundae thing and was told there was sadly no more sauce for the reese sundae …very sad ? but it was great so thank you! The cookie dough sundae cup was amazing too. I needed to make this right so hopefully nobody got in trouble for my previous unsatisfactory experience. It’s ice cream and being delivered and you can’t help if it’s not absolutely perfect on arrival 40 minutes later. Side note: please get back that Reese’s sauce so I can try it please! This was my second time ever eating there and I love it so thank you! Have a good night.
Restaurantji Recommends
Clean. Plenty of parking. You can enter both from Higgins and Golf road which is nice.
Clean. Plenty of parking. You can enter both from Higgins and Golf road which is nice.
Bring back the malt. The egg white hash browns
Thank you so much for the wonderful cake. Even though we had a last minute request the team helped us and the cake turned out to be super delicious and the way we wanted it. My son loved it. Thank you so much.
Hello. My name is Derek swenson. I ordered today about 30 40 minutes ago and I wanted to thank you for helping me on the phone and assuring me if items being available. I previously was upset about an order and long story short I was wrong as it was not you guys fault. I ordered through Uber eats and they unfortunately won’t let me contact you guys to say thank you. The guy who helped me thank you. I got a reese sundae thing and was told there was sadly no more sauce for the reese sundae …very sad ? but it was great so thank you! The cookie dough sundae cup was amazing too. I needed to make this right so hopefully nobody got in trouble for my previous unsatisfactory experience. It’s ice cream and being delivered and you can’t help if it’s not absolutely perfect on arrival 40 minutes later. Side note: please get back that Reese’s sauce so I can try it please! This was my second time ever eating there and I love it so thank you! Have a good night.
Loading...