Absolutely terrible service. Being a jerk only makes the ridiculous pricing for small portions worse - and only two toppings available for ice cream? You're not hiding anything by not speaking English. It is obvious you are being unprofessional in front of customers.
Atmosphere: 1
Food: 1
Service: 1
Rosalyn Solano (Muñeca)
Awesome customer service ?Parking: Very spacious and drive thru makes u feel like in a movie scene...Kid-friendliness: YesWheelchair accessibility: Yes,wheelchair access
Clean. Plenty of parking. You can enter both from Higgins and Golf road which is nice.
Junus Ong
Clean. Plenty of parking. You can enter both from Higgins and Golf road which is nice.
Jen Taylor
Bring back the malt. The egg white hash browns
Kapila Makhija
Thank you so much for the wonderful cake. Even though we had a last minute request the team helped us and the cake turned out to be super delicious and the way we wanted it. My son loved it. Thank you so much.
Derek2k
Hello. My name is Derek swenson. I ordered today about 30 40 minutes ago and I wanted to thank you for helping me on the phone and assuring me if items being available. I previously was upset about an order and long story short I was wrong as it was not you guys fault. I ordered through Uber eats and they unfortunately won’t let me contact you guys to say thank you. The guy who helped me thank you. I got a reese sundae thing and was told there was sadly no more sauce for the reese sundae …very sad ? but it was great so thank you! The cookie dough sundae cup was amazing too. I needed to make this right so hopefully nobody got in trouble for my previous unsatisfactory experience. It’s ice cream and being delivered and you can’t help if it’s not absolutely perfect on arrival 40 minutes later. Side note: please get back that Reese’s sauce so I can try it please! This was my second time ever eating there and I love it so thank you! Have a good night.
Seth Hamel
Fantastic Ice Cream shop that opens daily. Ice cream is very delicious! I got the vanilla ice cream which is a very common flavor. Staff were friendly. Allowing you to fulfill your cravings for amazing ice cream anytime of the day. Reasonable prices for absolutely massive amounts of ice cream that was hard to eat for just one person. You could easily share a single scoop with 2 people. Everyone behind the counter was working fast and efficiently. It took no more than about 5 minutes to place our order and maybe another 5 before it was ready - and it was great!
Seth H.
Fantastic Ice Cream shop that opens daily. Ice cream is very delicious! I got the vanilla ice cream which is a very common flavor. Staff were friendly. Allowing you to fulfill your cravings for amazing ice cream anytime of the day. Reasonable prices for absolutely massive amounts of ice cream that was hard to eat for just one person. You could easily share a single scoop with 2 people. Everyone behind the counter was working fast and efficiently. It took no more than about 5 minutes to place our order and maybe another 5 before it was ready - and it was great!
Best ice cream cake , really fond of the customized cake for birthday ?My son wants to have it every other day…
I E
If I could give zero stars I would. Manager disrespectful and does not take allergies seriously for my two kids who are extremely allergic to peanuts. Even made fun when I asked to ensure to use clean scooper. Then left employee to handle and would not even confront me. Manager showed thoughtlessness, inconsideration, laziness with no regards to kids safety. This manager that is in charge is unbelievable!Stay away from this place if you want get ice cream for family and kids. No regards to safety. Never coming here again. AVOID!Instead, some better options. Drive to Baskin Robbins next Marianos in Hoffman. Or soft serve at McD. Or Oberweiss or DQ in Schaumburg. Way better family friendly service!
Bill
Long line at drive thru. Looks like shortage of help.
Edgar Rodas
Very good for a all family
Vincent Yabut
If I could give zero stars I would. Manager disrespectful and does not take allergies seriously for my two kids who are extremely allergic to peanuts. Even made fun when I asked to ensure to use clean scooper. Then left employee to handle and would not even confront me. Manager showed thoughtlessness, inconsideration, laziness with no regards to kids safety. This manager that is in charge is unbelievable!Stay away from this place if you want get ice cream for family and kids. No regards to safety. Never coming here again. AVOID!Instead, some better options. Drive to Baskin Robbins next Marianos in Hoffman. Or soft serve at McD. Or Oberweiss or DQ in Schaumburg. Way better family friendly service!
Absolutely terrible service. Being a jerk only makes the ridiculous pricing for small portions worse - and only two toppings available for ice cream? You're not hiding anything by not speaking English. It is obvious you are being unprofessional in front of customers.
Atmosphere: 1
Food: 1
Service: 1
Awesome customer service ?Parking: Very spacious and drive thru makes u feel like in a movie scene...Kid-friendliness: YesWheelchair accessibility: Yes,wheelchair access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie Dough Sundae, Birthday Cake
They are always out of donuts.
Atmosphere: 5
Food: 5
Clean. Plenty of parking. You can enter both from Higgins and Golf road which is nice.
Clean. Plenty of parking. You can enter both from Higgins and Golf road which is nice.
Bring back the malt. The egg white hash browns
Thank you so much for the wonderful cake. Even though we had a last minute request the team helped us and the cake turned out to be super delicious and the way we wanted it. My son loved it. Thank you so much.
Hello. My name is Derek swenson. I ordered today about 30 40 minutes ago and I wanted to thank you for helping me on the phone and assuring me if items being available. I previously was upset about an order and long story short I was wrong as it was not you guys fault. I ordered through Uber eats and they unfortunately won’t let me contact you guys to say thank you. The guy who helped me thank you. I got a reese sundae thing and was told there was sadly no more sauce for the reese sundae …very sad ? but it was great so thank you! The cookie dough sundae cup was amazing too. I needed to make this right so hopefully nobody got in trouble for my previous unsatisfactory experience. It’s ice cream and being delivered and you can’t help if it’s not absolutely perfect on arrival 40 minutes later. Side note: please get back that Reese’s sauce so I can try it please! This was my second time ever eating there and I love it so thank you! Have a good night.
Fantastic Ice Cream shop that opens daily. Ice cream is very delicious! I got the vanilla ice cream which is a very common flavor. Staff were friendly. Allowing you to fulfill your cravings for amazing ice cream anytime of the day. Reasonable prices for absolutely massive amounts of ice cream that was hard to eat for just one person. You could easily share a single scoop with 2 people. Everyone behind the counter was working fast and efficiently. It took no more than about 5 minutes to place our order and maybe another 5 before it was ready - and it was great!
Fantastic Ice Cream shop that opens daily. Ice cream is very delicious! I got the vanilla ice cream which is a very common flavor. Staff were friendly. Allowing you to fulfill your cravings for amazing ice cream anytime of the day. Reasonable prices for absolutely massive amounts of ice cream that was hard to eat for just one person. You could easily share a single scoop with 2 people. Everyone behind the counter was working fast and efficiently. It took no more than about 5 minutes to place our order and maybe another 5 before it was ready - and it was great!
Restaurantji Recommends
Best ice cream cake , really fond of the customized cake for birthday ?My son wants to have it every other day…
If I could give zero stars I would. Manager disrespectful and does not take allergies seriously for my two kids who are extremely allergic to peanuts. Even made fun when I asked to ensure to use clean scooper. Then left employee to handle and would not even confront me. Manager showed thoughtlessness, inconsideration, laziness with no regards to kids safety. This manager that is in charge is unbelievable!Stay away from this place if you want get ice cream for family and kids. No regards to safety. Never coming here again. AVOID!Instead, some better options. Drive to Baskin Robbins next Marianos in Hoffman. Or soft serve at McD. Or Oberweiss or DQ in Schaumburg. Way better family friendly service!
Long line at drive thru. Looks like shortage of help.
Very good for a all family
If I could give zero stars I would. Manager disrespectful and does not take allergies seriously for my two kids who are extremely allergic to peanuts. Even made fun when I asked to ensure to use clean scooper. Then left employee to handle and would not even confront me. Manager showed thoughtlessness, inconsideration, laziness with no regards to kids safety. This manager that is in charge is unbelievable!Stay away from this place if you want get ice cream for family and kids. No regards to safety. Never coming here again. AVOID!Instead, some better options. Drive to Baskin Robbins next Marianos in Hoffman. Or soft serve at McD. Or Oberweiss or DQ in Schaumburg. Way better family friendly service!