I do understand afternoons can be busy but missing 2 of 6 items ordered is not good. They didn’t keep herb ranch dressing for salad and the fries for meal so had to drive half way from home again. 👎 sorry!
Rajavel Selvaraj Ganesan
I had a bad experience here
- one they delayed like 5 minutes plus for an drive through order - when asked why delayed ; they’re saying someone asked for fresh burger 🍔 (it sounded like others are asking for not fresh burger) - incorrect order given as well (noticed when reaching home)
Had to drive back and ask why it was missed ; they’re saying cool that it was there in bag .. I was not happy with the service here ; however he gave a waffle fries that were missed in the order!!
Hope they improve the service here at this shop for future !!
Good service, fresh food. It's a shame they use seed oils and MSG in their fried products though. dont think you're being healthy by going to cfa unless you get the grilled chicken or salad
Biswajit Mohapatra
Very nice customer service..
Parking: 935 e golf Rd, Schaumburg
Kid-friendliness: There is a play place for kids
Wheelchair accessibility: It is there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Nuggets, Spicy Chicken Sandwich, Mac & Cheese
Dee A.
Last week, I visited a drive-thru where the cashier forgot to return my credit card after I made my payment. Despite the wait, I also forgot to ask for it back. As a result, I had to drive 70 miles back and forth to retrieve my credit card. When I finally saw the manager who returned it to me, she showed no remorse or apology for the inconvenience. I will never return to this location again due to their terrible customer service.
Atmosphere: 2
Food: 3
Service: 1
M R
Management is terrible here. But what do you expect? Food isn’t all that.
Patrick Fitzgerald
Love it, never ceases to amaze how great they are at service !!
Please, re-train your employees. They are slamming the doors where trash being places. It was at about noon time. I’m not going into details to be in particular. Speaking generally provide the a proper training because hearing doors cabinet slams while I’m chewing my food it’s feels uncomfortable and violent.
Amy Bergloff
Everytime we go we order at least $30 worth of food and specifically ask for a lot of sauce and this is the 3rd time they only ever give us 2 sauces!!
Service: 1
Ignacio Capetillo
One of the few places you can find a indoor playground.
I do understand afternoons can be busy but missing 2 of 6 items ordered is not good. They didn’t keep herb ranch dressing for salad and the fries for meal so had to drive half way from home again. 👎 sorry!
I had a bad experience here
- one they delayed like 5 minutes plus for an drive through order
- when asked why delayed ; they’re saying someone asked for fresh burger 🍔 (it sounded like others are asking for not fresh burger)
- incorrect order given as well (noticed when reaching home)
Had to drive back and ask why it was missed ; they’re saying cool that it was there in bag .. I was not happy with the service here ; however he gave a waffle fries that were missed in the order!!
Hope they improve the service here at this shop for future !!
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Waffle Fries, Spicy Chicken Sandwich
All over the country, this restaurant is top notch! Never have I been upset by a Chick-fil-A! Great job folks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich Combo, Waffle Fries
Good service, fresh food. It's a shame they use seed oils and MSG in their fried products though. dont think you're being healthy by going to cfa unless you get the grilled chicken or salad
Very nice customer service..
Parking: 935 e golf Rd, Schaumburg
Kid-friendliness: There is a play place for kids
Wheelchair accessibility: It is there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Nuggets, Spicy Chicken Sandwich, Mac & Cheese
Last week, I visited a drive-thru where the cashier forgot to return my credit card after I made my payment. Despite the wait, I also forgot to ask for it back. As a result, I had to drive 70 miles back and forth to retrieve my credit card. When I finally saw the manager who returned it to me, she showed no remorse or apology for the inconvenience. I will never return to this location again due to their terrible customer service.
Atmosphere: 2
Food: 3
Service: 1
Management is terrible here. But what do you expect? Food isn’t all that.
Love it, never ceases to amaze how great they are at service !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Waffle Fries
Great service. Extremely fast and professional. Restaurant & bathroom always clean. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Chicken sandwich and strips along with the strawberry milkshake is a wow... Worth it...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Deluxe, Chicken Strips, Grilled Chicken Sandwich, Chick-Fil-A Chicken Sandwich, Grilled Nuggets, Spicy Chicken Sandwich, Cobb Salad
Restaurantji Recommends
The guy Eric’s doing great job👍
Atmosphere: 5
Food: 4
Service: 5
Please, re-train your employees. They are slamming the doors where trash being places. It was at about noon time. I’m not going into details to be in particular. Speaking generally provide the a proper training because hearing doors cabinet slams while I’m chewing my food it’s feels uncomfortable and violent.
Everytime we go we order at least $30 worth of food and specifically ask for a lot of sauce and this is the 3rd time they only ever give us 2 sauces!!
Service: 1
One of the few places you can find a indoor playground.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemonade, Chick-Fil-A Waffle Potato Fries, Cobb Salad, Mac & Cheese
Fantastic catering experience as always - Bob goes above and beyond to ensure everything is top notch!
Atmosphere: 5
Food: 5
Service: 5
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