Domino's Pizza

738 E Schaumburg Rd, Schaumburg
(847) 490-1111

Recent Reviews

sayali kale

The staff was a bit rude and the store is always out of stock for chilli flakes and cheese - i have experienced this few times now.

Atmosphere: 1

Service: 1

mariola mazur

I order two pizzas for my kids yesterday and cheese sticks were super dry over bake and pizza as well I live down the street and order all the time but this time was horrible expiriece

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Thin Crust 5 Toppings Pizza, Pretzel, Pizza

María Loriente

The worst pizza, the worst service. Pizza in bad condition. I went to return it and they treated me and disrespected me. They were rude and didn't give me my money back... it's lousy in everything.

VICTOR FUENTES

The pizza tasted bad, I tried to return it and the manager told me it wasn't his problem.The pizza tasted bad, I tried to return it and the manager told me it wasn't his problem.

Atmosphere: 1

Food: 1

Service: 1

Malek Alajji

I like the pizza, but the price is very high $30 for vegetarian thin pizza. I always buy it for $16Vegetarian options: Pizza are very expensive

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Pizza

Steve Dau

Less than 1 star. Absolutely horrendous business practices. My order was incorrect. In my attempt to contact the store, I was twice put on hold for a total of over 15 mins. When I finally got someone and inquired as to why the wait was that bad, they placed me back on hold. Do not order from this store! They steal from you then disregard you.

Atmosphere: 1

Food: 1

Service: 1

R B

I recently ordered from this location, and unfortunately, my experience was far from satisfactory. The pizza I received was burnt. Additionally, the pasta I ordered was also burnt and disappointingly dry, leading me to throw it away. I called the store and spoke to the manager who told me he would refund me for food. This was two weeks ago and I still have not received a refund. As a customer, I expected better quality from Domino's, and I am genuinely dissatisfied with the product I received. I hope Domino's takes steps to ensure better quality control in the future to prevent similar experiences for other customers. I hope to be refunded soon.

Food: 1

Service: 3

Handsome Ruben

Great location, polite staff, food is top notch, best Dominos anywhere around the northwest suburbs. Always running good promotions and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings, Pizza

Brent T. Frei

I live close enough to this Domino's Pizza that I always pick up my order. The quality is consistently high and the service is usually excellent enough to deserve the tip I'd otherwise reserve for the delivery person. But a recent visit soured me on this Domino’s store. I waited approximately 45 minutes while I sat there, only to learn, on my own, that it was given to one person of the drivers to deliver to another customer. The manager, who knew this, didn’t bother to tell me until I inquired. Naturally I asked for the return of my purchase and tip. But the store should have done more to show appreciation for a long-time customer. Following this incident, I frequented this Domino’s only for sheer convenience when all other options were impossible (bad weather, for example). I recently decided never to return.

Atmosphere: 1

Food: 5

Service: 3

A K

Great deal and good pizza with friendly service.

Food: 5

Service: 5

Noah Lafferty

Worst customer service I’ve ever experienced. I was given a credit for a free meal after it took almost 3 hours for my order to arrive. When I tried to claim this credit, I was then put on hold for almost 40 minutes by the cashier before being hung-up on so they could take another order. When I drove to the store to ask why I was hung up on, I was told that the manager was too busy to approve my credit. Terrible management, terrible customer service, by far the worst pizza place I’ve ever ordered from. Do not order here.

Service: 1

Steve Schweichler

Pizza was hard as a rock next day.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Pepperoni Pizza

Pranav G

They were making the pizzas really fast even with so many orders. The pizza was really yummy ?!

Atmosphere: 3

Food: 4

Service: 4

RINKU PATEL

Pizza without sauce and driver was keep calling me to meet at the door for a tip. Excuse me, i request contactless delivery. I was scared to even look at him since he was keep calling me. Do a better job than expect tips.

Atmosphere: 1

Food: 1

Service: 1

Parth Patel

I normally always order through the app or online. This time, when trying to order a gluten-free crust pizza, I had to call the store because the app was not showing that crust to be available. When I called, I confirmed that they still have the gluten free crust, and then attempted to order through the phone. I was met with “We are understaffed tonight, not accepting phone orders. Need to order online.” And he immediately hung up!!! I was left speechless by this incredibly rude service. I had just explained to him that I can’t order the gluten free crust online but he didn’t care! I called back immediately to express my displeasure and this time was met with “Sir, sir, sir… I am going to put you on hold.” Absolutely appalled the second time around. I live less than 5 minutes away from this dominos but will NOT be ordering from here again. TERRIBLE SERVICE!

Atmosphere: 1

Food: 1

Service: 1

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