Ordered breakfast here sunday, they forgot my breakfast sandwich, and im still working on a refund for that. Today I ordered 2 coffees on the drivethru, and 1 of the lids wasnt closed all the way and it spilled. Im not sure what they are doing at the drive thru but they are horrible here
Atmosphere: 1
Food: 1
Service: 1
Tom S
Drive thru deplorably slow even during non-peak hours. Definitely NOT the place to go if you’re just looking for a quick afternoon coffee.
Atmosphere: 1
Food: 3
Service: 1
M F
There was no soap in the restroom. And it’s Nasty. I don’t know how the employees wash their hands here. Told them and they said ok. Waited 5 more minutes but they didn’t do anything. Just left. A little worried about the hygiene here.
Atmosphere: 1
Food: 1
Service: 1
Marie Wojak-Harnish
I walked in and walked out. They don't have sugar cookie flavor as advertised.
Benjamin S
I got the incorrect orders yesterday and this girl took me at the window today. She was very rude. I wasn’t going to say anything until I saw someone also had a bad experience with her.
*Everyone else has been very nice at this location besides her, never had a problem before*
Atmosphere: 5
Food: 5
Service: 1
Mohammad
Rip off they charge me and didn't give me the food !!!
Atmosphere: 1
Food: 1
Service: 1
Javier A. Breña M.
SSSSSLLLLLOOOOOOOOOOOW TEAM
Atmosphere: 3
Food: 3
Service: 3
Genesis Diaz
Had an horrible experience at this location. Customer service was bad. Was given attitude and screamed at through the drive thru. It was two woman working and when I pulled up to the drive thru I said one min and they started to repeatedly aggressively saying hello 4 time without giving me a chance to reply back. When I came to the window and said my complaint one lady started to slam things aggressively and screamed at me. The other worker started to talk but wasn’t listening to me and kept on talking over me and put the napkins dispenser between the drive thru window so I wouldn’t see or talk to them. They also said they were going to call the cops on me for saying my complaints. Sucks because I come to this location all the time and Im always respectful. The manager I think said the other lady just had a bad customer so that’s why she had an attitude but doesn’t give her the right to give me the attitude.
Atmosphere: 1
Service: 1
Farheen Ali
matri and monica were so sweet and patient w me. thank you so much for making sure i left happy with my drink. you guys made my day! best customer service.
Food: 5
Service: 5
Jenna Leidig
So there is a girl that works there has a horrible attitude, she has black hair an wears black glasses and is petite she has a horrible attitude she screams at people through the drive-thru multiple times she also is too entitled to reach her hand out for $5 so I will be letting her manager know and corporate as well because that's unacceptable of treating people that way, you work at Dunkin Donuts if you don't like your job then quit and do something else with your life instead of making people's other lives worse or making there day harder then it is thanks!!!
Yesterday and today I went with my friends to sit as usual at our favorite place Dunkin, but unfortunately we did not sit for 5 minutes because the air conditioner was broken for the second day in a row. It is a very bad thing.
Nuriza Irisbaeva
⭐ 1 star “Today I visited this Dunkin’ location to buy coffee, but the cashier was very rude and unprofessional. As a customer, I expect at least polite service. This experience was very disappointing.”
Service: 1
Nur Khalbaev
Bad stuff
Atmosphere: 1
Food: 1
Service: 1
Kyra Dailey
I don't generally expect five star service at a franchised coffee stop, but this is my regular Dunkin these days due to office proximity and they've really never fumbled once (in ways other locations will REGULARLY fumble). The consistency is dependable.
Ordered breakfast here sunday, they forgot my breakfast sandwich, and im still working on a refund for that. Today I ordered 2 coffees on the drivethru, and 1 of the lids wasnt closed all the way and it spilled. Im not sure what they are doing at the drive thru but they are horrible here
Atmosphere: 1
Food: 1
Service: 1
Drive thru deplorably slow even during non-peak hours. Definitely NOT the place to go if you’re just looking for a quick afternoon coffee.
Atmosphere: 1
Food: 3
Service: 1
There was no soap in the restroom. And it’s Nasty. I don’t know how the employees wash their hands here. Told them and they said ok. Waited 5 more minutes but they didn’t do anything. Just left. A little worried about the hygiene here.
Atmosphere: 1
Food: 1
Service: 1
I walked in and walked out. They don't have sugar cookie flavor as advertised.
I got the incorrect orders yesterday and this girl took me at the window today. She was very rude. I wasn’t going to say anything until I saw someone also had a bad experience with her.
*Everyone else has been very nice at this location besides her, never had a problem before*
Atmosphere: 5
Food: 5
Service: 1
Rip off they charge me and didn't give me the food !!!
Atmosphere: 1
Food: 1
Service: 1
SSSSSLLLLLOOOOOOOOOOOW TEAM
Atmosphere: 3
Food: 3
Service: 3
Had an horrible experience at this location. Customer service was bad. Was given attitude and screamed at through the drive thru. It was two woman working and when I pulled up to the drive thru I said one min and they started to repeatedly aggressively saying hello 4 time without giving me a chance to reply back. When I came to the window and said my complaint one lady started to slam things aggressively and screamed at me. The other worker started to talk but wasn’t listening to me and kept on talking over me and put the napkins dispenser between the drive thru window so I wouldn’t see or talk to them. They also said they were going to call the cops on me for saying my complaints. Sucks because I come to this location all the time and Im always respectful. The manager I think said the other lady just had a bad customer so that’s why she had an attitude but doesn’t give her the right to give me the attitude.
Atmosphere: 1
Service: 1
matri and monica were so sweet and patient w me. thank you so much for making sure i left happy with my drink. you guys made my day! best customer service.
Food: 5
Service: 5
So there is a girl that works there has a horrible attitude, she has black hair an wears black glasses and is petite she has a horrible attitude she screams at people through the drive-thru multiple times she also is too entitled to reach her hand out for $5 so I will be letting her manager know and corporate as well because that's unacceptable of treating people that way, you work at Dunkin Donuts if you don't like your job then quit and do something else with your life instead of making people's other lives worse or making there day harder then it is thanks!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The vibes are correct, this place slaps
Atmosphere: 5
Food: 5
Service: 5
Yesterday and today I went with my friends to sit as usual at our favorite place Dunkin, but unfortunately we did not sit for 5 minutes because the air conditioner was broken for the second day in a row. It is a very bad thing.
⭐ 1 star
“Today I visited this Dunkin’ location to buy coffee, but the cashier was very rude and unprofessional. As a customer, I expect at least polite service. This experience was very disappointing.”
Service: 1
Bad stuff
Atmosphere: 1
Food: 1
Service: 1
I don't generally expect five star service at a franchised coffee stop, but this is my regular Dunkin these days due to office proximity and they've really never fumbled once (in ways other locations will REGULARLY fumble). The consistency is dependable.
Atmosphere: 5
Food: 5
Service: 5
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