Dunkin'

2263 W Schaumburg Rd, Schaumburg
(847) 524-2774

Recent Reviews

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Kuba Arg

WORST OF THE WORST !!!! Coffee taste like water , Slow service WHAT IS WRONG WIYH U PEOPLE !!!!!!!!!!!!!

Atmosphere: 1

Food: 1

Service: 1

Tom Adams

I was the only person in the lobby. It took 15 damn minutes to make me a standard iced coffee. Hello?? Are these people high back there ? Never coming back. Always screw orders up too

Atmosphere: 1

Food: 1

Service: 1

Gloria

The two teenagers working drive thru on January 12, 2025 between 2-3pm did a very poor job. Not only with customer service but even making ice latte. My French Vanilla ice latte tasted really bad and the gentleman in the window had no clue what my order was and who's it was. The girl had no customer service. I go here often but please train your employees properly. I do not always have that bad of an experience going here, but this time it was extremely disappointing.

Service: 1

Vedell

Worst Dunkin location. My friends and I have been treated badly multiple times it's absurd. I was trying to add on a gift card to my coffee at the drive-through since it's not an option online, and had about two cars behind me. I was told to circle back around because others were waiting. There is no way that this is in their policy. Why can't they add on 15 seconds to my order? Let's just say that no gift card was bought there that day. They missed out on tens of dollars of sales. So unprofessional, the workers can't make the coffee on time and they have highschoolers working alone. They have no idea what they're doing and treating other others so badly. Additionally, every time I have gotten an avocado toast it has been smaller than half the palm of my hand. One time I asked for an extra shot of milk because my coffee was made wrong, and I was almost yelled at because it should be an extra charge.

Atmosphere: 1

Food: 1

Service: 1

Keepingit Real

Workers think we should be thankful for them coming into work. If you dont like the job then dont work there. Someone explain what Knollburg charge is.

Atmosphere: 1

Food: 1

Service: 1

Nicole Potter

Tonight my son asked for a Strawberry Dragonfruit Green Tea Refresher without ice. The worker told him it would cost more to do it without ice. So he got it with ice and now all he can taste is the Green Tea and none of the Strawberry Dragonfruit. He orders every drink without ice and has never been charged before. I do not recommend this location. It's not the first issue that I have had with them, but it will be my last.

Kid-friendliness: They told my child they would charge him more for not having ice in a drink. They are not kid friendly.

Atmosphere: 4

Food: 2

Service: 1

Marko Nadjevic

Awesome coffee ☕️, great doughnuts 🍩

Atmosphere: 5

Food: 5

Service: 5

Ronald Raadsen

I would pass on this location. Ordering an iced coffee, it is more often incorrectly made than correctly made. There is a price penalty of an additional $1.50 for no ice than for “less” ice. Crazy money grab. So, yeah, not a location I like.

Noriko Hernandez

I asked for the new coffee and then they gave me wrong one then I told them and they gave me the new one, but they didn’t make it right. I am really disappointed.

Nicolas Sorrentino

Incredibly slow service

Atmosphere: 3

Food: 3

Service: 1

Olchik P

I've been to this Dunkin 2 times and I didn't like the service at all. This is the most terrible Dunkin. They constantly forget something and have to wait a long time. The staff is inattentive.

Atmosphere: 1

Food: 2

Service: 1

Enisa Vejzovic

So they don't bake the donuts there. And are always out of strawberry sprinkles donuts which are my kind favorite.

Atmosphere: 3

Food: 3

Service: 2

Sakib M

Cappuccino was 50% milk froth foam. Asked for another and that was the same.
Won't be coming here again.

Atmosphere: 1

Food: 1

Service: 3

Darika Begalieva

19:04 pm, 07/27. Never been in such rude dunkin, they’re not friendly at all, never would come here again. Not even hi, what can i get you, didn’t wash his hands after touching trash

Atmosphere: 1

Food: 4

Service: 1

eddie chiu

It's Dunkin. They no longer make the donuts in-house. Coffee is too sweet. If you like sweet and tasteless coffee, this place is for you. Donuts are average at best.

Atmosphere: 1

Food: 2

Service: 3

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