KURIMU Schaumburg

Preordered for pick up. They were out of a flavor I asked for in my two scoop and so when I came in he told me and I said I would take matcha. But then he left out the other flavor I asked for, and only gave me matcha and didn’t put the boba topping on I paid for. Then I said oh the topping is missing and my other flavor isn’t there that I ordered? He said oh he already gave me only matcha and he can’t fit my topping so gave me a little cup of boba. This is not the way to make it right for this price. The matcha taste was way too strong and not tasty. On top of this the space smells like the exhaust fans don’t work and it smells like a stinky bathroom. I won’t return.

I asked for a suggestion to the staff and went with the suggestion to order my ice-cream. I didnt like the flavor. I said that and was expecting to exchange it. Any place would replace it for free. But she said she can give another one but I need to pay for it. We ordered for more than $40 and this is how we were treated. Like everyone complains, the portion size is really small for the price. However, i was told by my family people that other items they ordered were good. I really dont like posting bad rating but for the portion they give they cant replace a disliked ice cream is not appreciative.

Always need to come here when I Chicago. They rotate out their soft serve ice creams and I haven't had a bad pairing yet.

Delicious ice cream and Bubble tea! Many flavors to pick from 🥰 cool setting. Watch a movie and walk over for ice cream or Bubble tea!

Kurimu is a very unique ice cream shop. They have lots of unique flavors that are very delicious. You can sample flavors before making your selection. It's hard to make a selection because everything is so delicious. The staff here in my experience have been very welcoming. I visit Kurimu every time I am in the area and they never disappoint.

Fantastic soft serve!

First time, soooo good! I got the banana KitKat and it was delicious!

45 min wait just to get one scoop of ice cream.

This is a really nice family friendly place to grab some ice cream. The flavors are unique compared to your typical ice cream shop, and honestly, they’re really good! My only suggestion would be for them to open earlier in the day opening at 2 p.m. feels a bit late. An earlier opening time would make visits easier for families and help avoid running into awkward or inappropriate situations in the parking lot, There were a couple engaging in inappropriate activity in the car next to me. which unfortunately I did encounter once while visiting with “kids”. He got upset because my kids happened to see, and when I gave him a look to show how inappropriate it was, he got angry and started flicking me off. Other than that, Kurimu a great spot!

The Ice cream tastes very good
Looks fun too

I ordered a soft serve, and halfway through, the cone literally fell apart, sending the ice cream all over the table. When I asked for napkins and a replacement (since the cone was clearly defective), I was flat-out refused. Not only was the product poorly made, but the lack of accountability and refusal to fix the situation shows just how little they care about their customers. Truly disappointing and a prime example of terrible customer service. Will not be going back to this one go to the one in the city or Wicker Park

Interesting ice cream concept. I really enjoy it. The red bean cake with the ice cream works perfectly 👌

If you're looking for the best ice cream in Schaumburg, you have to try this place. I always get the twist soft serve because they constantly introduce new flavors, so there's always something new to enjoy.

Fast & friendly customer service, and the ice cream flavors are unique & delicious!

Staff is extremely kind, service was fast and efficient. I got a milkshake with pocky and loved it. The decor is fun and cute, would come back for something different anytime