Seriously, if you don't drink coffee then don't make it. Just ordered a large iced caramel coffee thru the drive thru. Got a cup of white creamer and she gladly handed it to me like that was normal. So I drove to a spot and went in to get another one. Was handed what looked to be a notmal color for an iced coffee. So I went back to my vehicle and put the new straw in it. Yup, just a watered down coffee with ice and no caramel. Will never visit again. Font ask for money you don't deserve as pay when you can't even make a decent iced coffee. Trash business!
Atmosphere: 1
Food: 1
Service: 1
M V
Great service!
Atmosphere: 5
Food: 5
Service: 5
J J
So. I've been to this particular McDonald's 5 times. 4 times have been the incorrect order. Always a wrong item. I'm in a hurry, so I never turn around to correct it. I have found that it is easier to go to a place that cares...not McDs. #lostPatron
Atmosphere: 1
Food: 4
Service: 1
Thomas Jin
This has happened several times when I ordered through the drive-thru. Some items were missing from my order, and I didn’t realize it until I got home.
Once I ordered two pies and two fries but only received one of each. This time I ordered a McNuggets Happy Meal, and it didn’t even contain the McNuggets.
They don’t seem to double check orders before handing them out.
Atmosphere: 3
Food: 4
Service: 2
Alina
“The portions are small and not good. Look, please.” The staff had a rude attitude toward the customer.
Atmosphere: 1
Food: 1
Service: 1
Kay Choi
Very honest employees. They kept my wallet that I lost for one day. They saved my life really. God bless you all.
Atmosphere: 4
Food: 4
Service: 4
obm barajas
Costumer service is great !
Atmosphere: 5
Food: 5
Service: 5
Den Menne
Standard
Atmosphere: 3
Food: 3
Service: 3
frankie perricone
I don't know why everything I order from this McDonald's on Golf Rd. it takes so long in the drive thur. I waited 3 min. to pay for my order. Sure it was 5:30 on a Friday. The kid was having a problem and no one was coming to help him. I had to leave because I had to be at work at 6. I was able to drive to the Wendy's on Higgins and get my order in like 2 min. I'm mad because I wanted McDonald's!
Jacob Meredith
On December 19, I ordered a burger from this McDonald’s location and while eating it, I bit into an expiration/food-prep sticker that was physically inside the burger. Not on the wrapper. Not stuck to the outside. Inside the food. In my mouth.
This is not a minor mistake. This is a serious food safety failure. Stickers are not food-safe, contain adhesive and ink, and should never come into contact with prepared food. The fact that this made it into a finished sandwich tells me there is a complete breakdown in basic food-handling procedures at this location.
To make matters worse, the pickles on the burger were mere hours from expiration, which only reinforces concerns about how food is being handled and monitored here.
I immediately contacted McDonald’s corporate with photo evidence. (Today is Jan 9th mind you) I was given a case number and then received zero follow-up. No call. No email. No apology. Nothing. That lack of response is just as unacceptable as the incident itself.
I don’t write one-star reviews lightly, but this goes beyond inconvenience or poor service. This is a health code issue. A customer should never have to worry about foreign objects ending up in their food, especially something as obvious and preventable as a prep sticker.
Until this location can demonstrate that it takes food safety seriously and corporate can be bothered to respond to documented contamination issues, I cannot recommend eating here.
McDonald’s is a billion-dollar company. Ignoring a situation like this is indefensible.
Disgusting and broken. I ordered and ate in store. It was cold by the time I sat down. Chicken patty smaller than the bun. Took a couple tries to find a seat because they don't wipe down their tables. Both ketchup dispensers empty. Beverage area was disgusting. Spilled soda, nothing wiped down. Half of the machine didn't dispense soda/ice, the other half dispensed watered down soda. And when I finished dispensing, it still kept flowing on its own. Maybe it's watered down because their machine keeps pouring it down the drain. Didn't even bother to refill my drink before I left because it's nothing more than glorified sparkling water. Waste of money and time. Will not be going back.
Atmosphere: 1
Food: 1
Service: 1
Edgar Rodriguez
It's barely 10:15 all lights are shut down guys are Being mean in the service. Taking so long, saying they don't got this or that.... usually come on mornings and service is perfect today was absolutely bad at night time....
Atmosphere: 1
Food: 1
Service: 1
Shaunak Chikhalia
It's a busy McDonald, what else to say here...
Atmosphere: 5
Food: 5
Service: 5
Mikea Jones
Only reason I am giving a one star is because of the cream pies every time I go here. The pies are BURNT!! I don't Understand why since they have a timer. The atmosphere the service is great the people that work there are good just the pies is my only issue.
Atmosphere: 4
Food: 2
Service: 4
Ads Ads
Food is always good here, but the service today was terrible. I placed my order before entering the restaurant, sat down, and waited for my name to be called, but when my food was ready the employee gave it to the wrong person even though my name and number were clearly on it. I then had to wait another five minutes for them to remake it, and when I asked about the mistake, the employee insisted my order was in the drive-thru, which made no sense. Later, I returned to order a large mocha frappe and had to wait about ten minutes for that as well, and any time you ask for something simple like sauce, the employees just look at you and then look away, completely ignoring you.
Seriously, if you don't drink coffee then don't make it. Just ordered a large iced caramel coffee thru the drive thru. Got a cup of white creamer and she gladly handed it to me like that was normal. So I drove to a spot and went in to get another one. Was handed what looked to be a notmal color for an iced coffee. So I went back to my vehicle and put the new straw in it. Yup, just a watered down coffee with ice and no caramel. Will never visit again. Font ask for money you don't deserve as pay when you can't even make a decent iced coffee. Trash business!
Atmosphere: 1
Food: 1
Service: 1
Great service!
Atmosphere: 5
Food: 5
Service: 5
So. I've been to this particular McDonald's 5 times. 4 times have been the incorrect order. Always a wrong item. I'm in a hurry, so I never turn around to correct it. I have found that it is easier to go to a place that cares...not McDs. #lostPatron
Atmosphere: 1
Food: 4
Service: 1
This has happened several times when I ordered through the drive-thru. Some items were missing from my order, and I didn’t realize it until I got home.
Once I ordered two pies and two fries but only received one of each. This time I ordered a McNuggets Happy Meal, and it didn’t even contain the McNuggets.
They don’t seem to double check orders before handing them out.
Atmosphere: 3
Food: 4
Service: 2
“The portions are small and not good. Look, please.” The staff had a rude attitude toward the customer.
Atmosphere: 1
Food: 1
Service: 1
Very honest employees.
They kept my wallet that I lost for one day. They saved my life really. God bless you all.
Atmosphere: 4
Food: 4
Service: 4
Costumer service is great !
Atmosphere: 5
Food: 5
Service: 5
Standard
Atmosphere: 3
Food: 3
Service: 3
I don't know why everything I order from this McDonald's on Golf Rd. it takes so long in the drive thur. I waited 3 min. to pay for my order. Sure it was 5:30 on a Friday. The kid was having a problem and no one was coming to help him. I had to leave because I had to be at work at 6. I was able to drive to the Wendy's on Higgins and get my order in like 2 min. I'm mad because I wanted McDonald's!
On December 19, I ordered a burger from this McDonald’s location and while eating it, I bit into an expiration/food-prep sticker that was physically inside the burger. Not on the wrapper. Not stuck to the outside. Inside the food. In my mouth.
This is not a minor mistake. This is a serious food safety failure. Stickers are not food-safe, contain adhesive and ink, and should never come into contact with prepared food. The fact that this made it into a finished sandwich tells me there is a complete breakdown in basic food-handling procedures at this location.
To make matters worse, the pickles on the burger were mere hours from expiration, which only reinforces concerns about how food is being handled and monitored here.
I immediately contacted McDonald’s corporate with photo evidence. (Today is Jan 9th mind you) I was given a case number and then received zero follow-up. No call. No email. No apology. Nothing. That lack of response is just as unacceptable as the incident itself.
I don’t write one-star reviews lightly, but this goes beyond inconvenience or poor service. This is a health code issue. A customer should never have to worry about foreign objects ending up in their food, especially something as obvious and preventable as a prep sticker.
Until this location can demonstrate that it takes food safety seriously and corporate can be bothered to respond to documented contamination issues, I cannot recommend eating here.
McDonald’s is a billion-dollar company. Ignoring a situation like this is indefensible.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Disgusting and broken. I ordered and ate in store. It was cold by the time I sat down. Chicken patty smaller than the bun. Took a couple tries to find a seat because they don't wipe down their tables. Both ketchup dispensers empty. Beverage area was disgusting. Spilled soda, nothing wiped down. Half of the machine didn't dispense soda/ice, the other half dispensed watered down soda. And when I finished dispensing, it still kept flowing on its own. Maybe it's watered down because their machine keeps pouring it down the drain. Didn't even bother to refill my drink before I left because it's nothing more than glorified sparkling water. Waste of money and time. Will not be going back.
Atmosphere: 1
Food: 1
Service: 1
It's barely 10:15 all lights are shut down guys are Being mean in the service. Taking so long, saying they don't got this or that.... usually come on mornings and service is perfect today was absolutely bad at night time....
Atmosphere: 1
Food: 1
Service: 1
It's a busy McDonald, what else to say here...
Atmosphere: 5
Food: 5
Service: 5
Only reason I am giving a one star is because of the cream pies every time I go here. The pies are BURNT!! I don't Understand why since they have a timer.
The atmosphere the service is great the people that work there are good just the pies is my only issue.
Atmosphere: 4
Food: 2
Service: 4
Food is always good here, but the service today was terrible. I placed my order before entering the restaurant, sat down, and waited for my name to be called, but when my food was ready the employee gave it to the wrong person even though my name and number were clearly on it. I then had to wait another five minutes for them to remake it, and when I asked about the mistake, the employee insisted my order was in the drive-thru, which made no sense. Later, I returned to order a large mocha frappe and had to wait about ten minutes for that as well, and any time you ask for something simple like sauce, the employees just look at you and then look away, completely ignoring you.
Atmosphere: 1
Food: 5
Service: 1
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