If you’re going to send cookies for a fundraiser in Florida and ship them from Maryland. You should probably have a better shipping system, especially in the middle of summer and in a heat wave. We ordered over $600 in cookie dough and they all came hot. With one ice pack and a cardboard box.
April Richardson
I ordered my mom some Mother’s Day cookies and they arrived in pieces. She said one bagged cookie was completely crumbs. They were rather expensive to show up in crumbs. 🫠 Very dissatisfied. Won’t order from here again, unfortunately.
Rebecca Baker
They offered a custom cookie cake, which I ordered for a friend's son who made a 36 on the ACT. It sent on time but arrived smudged in several spots and looked terrible. I contacted customer service and they offered me a 50% credit when I showed them a photo of how it arrived, with the teen holding it up. should have been 100% credit due to the condition, especially if you take pride in your quality of products. Won’t be ordering again!
Julie KB
i differently mrs fields cookiea general should more location mass and new york city and all states and city and town
Tracy Burdick
The cake looked like a preschooler decorated it.
Jennifer Wood Maloney
used twice and recipients never received items
Linda Lunsford
This was a terrible experience. Cookies scheduled to be delivered on 12/20 are not being delivered until 12/26, if they show up then. Website was inaccessible so you could not track the order or communicate with the company. WOULD NOT RECOMMEND.
Tim Lauterbach
Nora was very helpful. Took very good care of me and went out of her way to make sure my wife had the cake she wanted.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie Sandwich
Akila Iyer
Its located in the lower level. I got a mango tea without boba. The taste was good but something was missing. The staff was amazing and patient. They have variety of treats to offer in addition to frozen yogurt and drinks. Great place for hang outs.
Atmosphere: 5
Food: 3
Service: 5
Rosa M
Cookies are amazing!!! White Chocolate macadamia yummmmm
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie Slices, Brownies- Buy 2 Get 1 Free
Rude staff and always get the orders wrong then they give you attitude for their own wrong doings.
vedat kqiku
Very expensive 3 ice cream 51.44$
Amit Mehta
Great spot! The staff and service are on point. I like the chocolate chip myself - but the being a cookie connoisseur this spot is still my favorite in Chicago! Highly recommend !
Atmosphere: 5
Food: 5
Service: 5
Vamsi Golla
Bubble tea was too sweet than normal.
Atmosphere: 4
Food: 3
Service: 4
Nathan Morehead
Helped us out with a last minute celebration. Super friendly and kind. Highly recommended!
If you’re going to send cookies for a fundraiser in Florida and ship them from Maryland. You should probably have a better shipping system, especially in the middle of summer and in a heat wave. We ordered over $600 in cookie dough and they all came hot. With one ice pack and a cardboard box.
I ordered my mom some Mother’s Day cookies and they arrived in pieces. She said one bagged cookie was completely crumbs. They were rather expensive to show up in crumbs. 🫠 Very dissatisfied. Won’t order from here again, unfortunately.
They offered a custom cookie cake, which I ordered for a friend's son who made a 36 on the ACT. It sent on time but arrived smudged in several spots and looked terrible. I contacted customer service and they offered me a 50% credit when I showed them a photo of how it arrived, with the teen holding it up. should have been 100% credit due to the condition, especially if you take pride in your quality of products. Won’t be ordering again!
i differently mrs fields cookiea general should more location mass and new york city and all states and city and town
The cake looked like a preschooler decorated it.
used twice and recipients never received items
This was a terrible experience. Cookies scheduled to be delivered on 12/20 are not being delivered until 12/26, if they show up then. Website was inaccessible so you could not track the order or communicate with the company. WOULD NOT RECOMMEND.
Nora was very helpful. Took very good care of me and went out of her way to make sure my wife had the cake she wanted.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie Sandwich
Its located in the lower level. I got a mango tea without boba. The taste was good but something was missing. The staff was amazing and patient. They have variety of treats to offer in addition to frozen yogurt and drinks. Great place for hang outs.
Atmosphere: 5
Food: 3
Service: 5
Cookies are amazing!!!
White Chocolate macadamia yummmmm
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie Slices, Brownies- Buy 2 Get 1 Free
Restaurantji Recommends
Rude staff and always get the orders wrong then they give you attitude for their own wrong doings.
Very expensive 3 ice cream 51.44$
Great spot! The staff and service are on point. I like the chocolate chip myself - but the being a cookie connoisseur this spot is still my favorite in Chicago! Highly recommend !
Atmosphere: 5
Food: 5
Service: 5
Bubble tea was too sweet than normal.
Atmosphere: 4
Food: 3
Service: 4
Helped us out with a last minute celebration. Super friendly and kind. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
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