Papa Johns Pizza

2525 W Schaumburg Rd, Schaumburg
(847) 352-7272

Recent Reviews

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Mary Ann Gulizia

Staff was helpful & friendly. Place was clean. I had a coupon & hadn't had it in ages...knowing what kind of pizza it was , but oh my🙄🍕. Really not very good. The sausage was small & tasted more like a breakfast sausage. It's still good if you have alot of people to feed ( kids b'day parties , college parties , etc. ) , but I wouldn't even bother w/ toppings. Plain cheese would .

Atmosphere: 4

Food: 1

Service: 5

Casey Harrell

dude up front is a one man army, cooked up our order in 8min đŸ”„

Atmosphere: 5

Food: 5

Service: 5

Mike S

There's a new ownership about 2 months ago and then nickel and dime you for everything, including seasonings. The quality of the food was garbage and the team members are extremely rude. To Simply put this, they don't care.

Atmosphere: 1

Food: 1

Service: 1

mohammed ali

I usually order pizza from this place, but today I had a very bad experience.

A kid was working there and seemed completely confused and unaware of what was going on. I placed my order over an hour earlier, and when I went to pick it up, he told me the pizza would be ready in 5 minutes. After waiting, there was still no update.

When I asked to cancel my order, he handed me pizzas that were already prepared and had been sitting on the order line. This was unacceptable and very disappointing.

Atmosphere: 3

Food: 4

Service: 1

Dorian Basisty

Ordered the Phillie Cheese Steak Papadia and it has no meet and it just a small pizza folded over. It all seems old. This was terrible never ordering here again wish I checked the reviews. (Delivery guy was nice but besides that 0 stars)

Atmosphere: 1

Food: 1

Service: 4

Yixson Herrera

This is the worst store in the whole wide world, the employees work without enthusiasm and just say: sorry you have to wait. More than 30 minutes waiting outside the store after sent my online order , for real?? If I don’t ask for my order at the counter nobody star to prepare it. You should provide a better service.

Atmosphere: 1

Food: 3

Service: 1

David Casper

Very bad service

Service: 1

JM

BETTER INGREDIENTS DON’T MATTER IF THE PIZZA ISN’T COOKED. More than half the time the pizza isn’t cooked all the way and I just get stuck with this RUBBERY cheese on SOGGY bread. This used to never happen and now it happens over half the time I order. Done ordering from y’all now.

Food: 1

Service: 1

Junaid Khan

Sometime they forget to give you peppers

Atmosphere: 1

Food: 3

Service: 2

Vela Davis

Kudos Travis you provided excellent customer and showed such kindness taking my order we want to say Thankyou so much for your professionalism and we are looking forward on coming back We need more people like Travis in this word this place is spotless and me and my son enjoyed our pizza fresh and delicious GOD Bless you Travis!
Just want too add you too Chris excellent customer service !Thank you much!

Atmosphere: 5

Food: 5

Service: 5

C Kim

Thanks for this measly and miserable pepperoncini.

Atmosphere: 2

Food: 2

Service: 2

Smriti Shankar

Usually no issues here, but today

Can someone explain to how a quarter of the regular amount of marinara sauce would be sufficient for a 10in order of cheesesticks? Idk who did this, but not cool. Just think about it. Please. Unreasonable.

Ada Cunningham

recently ordered from Papa John’s and appreciated how easy and quick the service was—sometimes it just hits that nostalgic pizza craving perfectly . The garlic butter dipping sauce (or “goop”) still delivers that classic flavor everyone remembers fondly .

That said, I noticed a few drawbacks: the crust felt overly doughy and thick with a somewhat artificial aftertaste, and the cheese lacked that smooth melt and real flavor—it wasn’t quite what I’d hoped for . Other customers have shared similar frustrations, noting issues like cold or late deliveries, missing items, and poor handling of complaints . A Reddit user put it bluntly:

“Worst of the chains imo. Dough too light, sauce too sweet, cheese doesn’t melt, and it’s overpriced.”

Atmosphere: 4

Food: 4

Service: 4

Beatris Garcia

Good pizza at good prices.. thanks

Atmosphere: 5

Food: 5

Service: 5

Julie “Julie” H

We ordered veggie and cheese pizza for dinner. We got such a piece of tomato sauce bread. Almost no cheese on it..! Very little cheese is sprinkled. We always buy pizza from papa john, recently their pizza is not good like before. We will never buy pizza from this location again.

Atmosphere: 1

Food: 1

Service: 1

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