Crew is not able to understand orders given in drive thru
Service: 1
jose arrizon
Every time I go to this Starbucks and pay with Apple Pay, they literally tilt the payment screen right as I’m tapping—clearly hoping I’ll “accidentally” hit a tip option I never agreed to. It’s shady, irritating, and honestly feels like a scammy little tactic to squeeze extra money out of customers.
I shouldn’t have to play dodge-the-screen just to buy a coffee. If I WANT to tip, I’ll tip. But manipulating the payment screen so I’m tricked into it? Absolutely not. Do better.
Atmosphere: 1
Food: 1
Service: 1
Alex
I usually order this drink from Starbucks so I would expect it to look the same every time. Tell me why it seems like this barista has never made a matcha before? I did not order a drink with chunks of powder in it. Do not even get me started about the powder sifting to the bottom of this drink. Making a matcha with little to no powdery chunks is not impossible, I fear. This service is embarrassing.
Food: 3
Service: 1
Valery
I normally never leave reviews, but I had such an uncomfortable experience at this Starbucks that I felt like I needed to say something. I came in with a Caramel Ribbon Crunch from another Starbucks that didn’t taste right — it was completely watered down. I politely asked if they could please remake it, which I’ve had other locations do without any issue. The barista immediately looked annoyed and said, “Mmm I don’t think there’s anything we can do about that,” and got quiet. After I asked her to let the shift lead know, the shift lead came out and instantly gave off rude “mean girl” energy. She didn’t even look at the drink — she just said, very seriously, “Yeah, if it’s not from our store there’s nothing we can do about it,” while staring straight at me. Another worker nearby looked like she was smirking, which just made the whole thing feel worse. It was embarrassing and unnecessary. I ended up going to a different Starbucks just a few minutes away, and they happily remade the drink, even asked me to try it before leaving to make sure it was right, and threw the old one away for me with no problem. Huge difference in attitude and customer service. I hope management addresses how customers are treated here — sometimes it’s not about the policy, but about basic respect and kindness.
Atmosphere: 1
Service: 1
Liliya popovich
Service was very good and efficient.
Atmosphere: 5
Food: 5
Service: 5
Rizwan M
Stopped by this location after grabbing breakfast from Egg Tuck nearby, and unfortunately, the experience was disappointing. I was in the drive-thru for about 15 minutes even though there were only a few cars ahead of me. When I finally reached the order kiosk, I requested a tall Caramel Ribbon Crunch, then waited another 5 minutes before getting to the window.
The barista at the window seemed very flustered — it appeared she was new to the role, which explained the delay. However, things went downhill from there. She gave me an incorrect total, and when I clarified my order, she insisted I had asked for a Venti. I politely corrected her and said I ordered a tall. She then closed the window abruptly and called her manager.
The manager came over, said “card please,” charged me for the tall drink, and handed me my drink without a receipt or any apology for the mix-up or delay. The drink itself was fine, but the customer service was poor and the overall experience was frustrating. Definitely not the level of service I expect from Starbucks.
Atmosphere: 1
Food: 4
Service: 1
Kimra Stone
I ordered a strawberry refresher. It had zero ice and zero fruit in it.
Food: 1
Service: 1
Ashwin Anandpara
Excellent service
Atmosphere: 5
Food: 4
Service: 5
Linna Goldie (Babydoll)
I went threw the drive thru with my granddaughter she had a frappe no caffeine with whipped cream it was refreshing
I recently visited this Starbucks and had a great experience from start to finish. The store was clean.
The atmosphere was really pleasant. There was a calm, cozy vibe with soft music playing in the background, making it a nice place to relax or get a bit of work done. It felt welcoming without being too busy or loud.
What really impressed me was how fast my order was prepared. Even with a few people ahead of me, the staff worked quickly and efficiently. My drink came out just right — hot, fresh and exactly how I asked for it.
Overall, this Starbucks really stood out for its cleanliness, friendly service and quick preparation. I’ll definitely be coming back, and I’d happily recommend it to anyone looking for a reliable and comfortable coffee spot.
Atmosphere: 5
Food: 5
Service: 5
Ryan North
Hillary is an absolutely phenomenal manager! Very kind and generous!
Atmosphere: 5
Food: 5
Service: 5
R S
This Starbucks is very slow. I live nearby so I go frequently. Morning, midday, evening, whatever time of the day you go it’ll take a while.
Sungmin Kim
Hey Mojang on cubecraft I got stuck and I want play
Crew is not able to understand orders given in drive thru
Service: 1
Every time I go to this Starbucks and pay with Apple Pay, they literally tilt the payment screen right as I’m tapping—clearly hoping I’ll “accidentally” hit a tip option I never agreed to. It’s shady, irritating, and honestly feels like a scammy little tactic to squeeze extra money out of customers.
I shouldn’t have to play dodge-the-screen just to buy a coffee. If I WANT to tip, I’ll tip. But manipulating the payment screen so I’m tricked into it? Absolutely not. Do better.
Atmosphere: 1
Food: 1
Service: 1
I usually order this drink from Starbucks so I would expect it to look the same every time. Tell me why it seems like this barista has never made a matcha before? I did not order a drink with chunks of powder in it. Do not even get me started about the powder sifting to the bottom of this drink. Making a matcha with little to no powdery chunks is not impossible, I fear. This service is embarrassing.
Food: 3
Service: 1
I normally never leave reviews, but I had such an uncomfortable experience at this Starbucks that I felt like I needed to say something.
I came in with a Caramel Ribbon Crunch from another Starbucks that didn’t taste right — it was completely watered down. I politely asked if they could please remake it, which I’ve had other locations do without any issue. The barista immediately looked annoyed and said, “Mmm I don’t think there’s anything we can do about that,” and got quiet. After I asked her to let the shift lead know, the shift lead came out and instantly gave off rude “mean girl” energy. She didn’t even look at the drink — she just said, very seriously, “Yeah, if it’s not from our store there’s nothing we can do about it,” while staring straight at me. Another worker nearby looked like she was smirking, which just made the whole thing feel worse.
It was embarrassing and unnecessary. I ended up going to a different Starbucks just a few minutes away, and they happily remade the drink, even asked me to try it before leaving to make sure it was right, and threw the old one away for me with no problem. Huge difference in attitude and customer service.
I hope management addresses how customers are treated here — sometimes it’s not about the policy, but about basic respect and kindness.
Atmosphere: 1
Service: 1
Service was very good and efficient.
Atmosphere: 5
Food: 5
Service: 5
Stopped by this location after grabbing breakfast from Egg Tuck nearby, and unfortunately, the experience was disappointing. I was in the drive-thru for about 15 minutes even though there were only a few cars ahead of me. When I finally reached the order kiosk, I requested a tall Caramel Ribbon Crunch, then waited another 5 minutes before getting to the window.
The barista at the window seemed very flustered — it appeared she was new to the role, which explained the delay. However, things went downhill from there. She gave me an incorrect total, and when I clarified my order, she insisted I had asked for a Venti. I politely corrected her and said I ordered a tall. She then closed the window abruptly and called her manager.
The manager came over, said “card please,” charged me for the tall drink, and handed me my drink without a receipt or any apology for the mix-up or delay. The drink itself was fine, but the customer service was poor and the overall experience was frustrating. Definitely not the level of service I expect from Starbucks.
Atmosphere: 1
Food: 4
Service: 1
I ordered a strawberry refresher. It had zero ice and zero fruit in it.
Food: 1
Service: 1
Excellent service
Atmosphere: 5
Food: 4
Service: 5
I went threw the drive thru with my granddaughter she had a frappe no caffeine with whipped cream it was refreshing
Atmosphere: 4
Food: 4
Service: 4
Great drinks in glass cups
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I recently visited this Starbucks and had a great experience from start to finish. The store was clean.
The atmosphere was really pleasant. There was a calm, cozy vibe with soft music playing in the background, making it a nice place to relax or get a bit of work done. It felt welcoming without being too busy or loud.
What really impressed me was how fast my order was prepared. Even with a few people ahead of me, the staff worked quickly and efficiently. My drink came out just right — hot, fresh and exactly how I asked for it.
Overall, this Starbucks really stood out for its cleanliness, friendly service and quick preparation. I’ll definitely be coming back, and I’d happily recommend it to anyone looking for a reliable and comfortable coffee spot.
Atmosphere: 5
Food: 5
Service: 5
Hillary is an absolutely phenomenal manager! Very kind and generous!
Atmosphere: 5
Food: 5
Service: 5
This Starbucks is very slow. I live nearby so I go frequently. Morning, midday, evening, whatever time of the day you go it’ll take a while.
Hey Mojang on cubecraft I got stuck and I want play
Great coffee!Great service!
Loading...