Starbucks Coffee Company

I understand that this beverage comes with whipped cream; however, the drink was not filled appropriately. This amount of empty space does not align with Starbucks standards.

As a Starbucks barista at other locations, I know how drinks are expected to be made, and this did not meet that expectation.

Noting that I hadn’t had a sip from the drink and clearly missing the whip cream! Like hello????

Atmosphere: 2

Food: 1

Service: 2

Service is bad from the employee rollen I simply asked for a cup of water with ice ( keep in mind I had previously made a purchase spending $20+ I was willing to pay for my cup of water that’s all I asked for and when I asked for corporate number he denied any information do better Starbucks employees

Service: 1

Chris and everyone is so friendly and always smiling!! What a great team they have there!! Best team ever!!!

Atmosphere: 5

Food: 5

Service: 5

I love love caramel machioto hot my favorite

Atmosphere: 5

Food: 5

Service: 5

They wont even give you a cup of water! I thought this was American I guess not.

Chris was so kind and helpful right before my shift. I was asking for recommendations on drinks and he was so quick and thoughtful with his answers. He was also very funny, honestly made my day. Thank you so much, will definitely be buying from the kiosk from now on!! Genuinely love his vibe, thanks Chris.

Atmosphere: 5

Food: 5

Service: 5

They didn't make my order when I asked nobody dasnt know nothing

Atmosphere: 1

Food: 1

Service: 1

Rude little boy ignored me. I tried saying “hi, I have a question” and they looked at me and promptly ignored me.

Atmosphere: 1

Service: 1

Tried to order a tall cherry Chai non dairy and the barista attempted to charge me $9. A grande is under $6. This is not acceptable and greedy.

Why is it such an issue for a PAYING customer to ask for a straw with their drink? Is there a no straw rule? The little girl named “S” with pony tail gets offended if you ask for a straw and always has the most unfriendly attitude. Another time i came with my daughter and we asked for straws and the girl put it in a puddle of who even knows and expected me to be ok with it. Cleanliness is disgusting, staff is rude.
However the guy with the curly hair and glasses is always nice—maybe his co workers should take some notes on mannerism and customer service from him.

I would like someone to reach out to me. Enough is enough.

Atmosphere: 1

Food: 1

Service: 1

Went a few days ago and had the worst customer experience. Skylar was extremely rude and disrespectful. Also screaming at her coworkers and it makes me feel bad for them.

Atmosphere: 1

Food: 2

Service: 1

slow slow slow on my birthday no less!

Kid-friendliness: they only employee children

Atmosphere: 5

Food: 1

Service: 1

slow slow slow on my birthday no less!

Kid-friendliness: they only employee children

Atmosphere: 5

Food: 1

Service: 1

I come here everyday I work. I usually have no problems, but this morning the barista with curly hair skipped my order to make his friends free drinks. I got there and waited almost ten mins, I had to walk up to the register and thank goodness the person at the register told him to make it or who knows how long I'd have to wait. Skipping over paying customers to make your friends FREE drinks is crazy to me from both a manager and customer perspective.

i ordered through the mobile app and i can’t add waters to my order. so i asked them if i can get ice waters and they said yeah until karen the manager i suppose said it’s gonna be one per guest now all with attitude and i said water is free and she said that they pay for the cups and everything and i said well i work at the mall, i have associates with medical issues least i can provide them
with iced water and she said they can bring their own water bottles and they can fill it up and then she proceeded to ask me where i worked and i said she doesn’t have to worry about it. and left! KAREN HAS ISSUES!