Staff seems very very frustrated. Totally unacceptable
Atmosphere: 1
Food: 1
Service: 1
C R
Worst customer service, employees have anger issues.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Dutan
The guy working there was so unprofessional. They closed 15 mins before their close time and all i asked for was a water.
Atmosphere: 1
Service: 1
Maria Itzel
If you don’t like your job, don’t work in customer service.I had a horrible experience at this Starbucks.I received an attitude from an employee and he rolled his eyes at me for asking for WATER.Short African American man, glasses, reddish dark brown hair with a beard.Please do better.
Atmosphere: 1
Service: 1
irina g
Starbucks in Woodfield Mall of Schaumburg looks very contemporary, cool and trendy. Its ultra modern design and open floor plan, a fairly large dining area -- all are very attractive and already memorable. The dining experience in this Starbucks largely depends on what time of the day you visit: in the mornings it's moderately busy, in the afternoons and evenings it can take a long time to stand in line to the counter, and then stand and wait for the order to be ready, and afterwards try to find a seating place: it's not that easy. And even more: it is a winter holiday time, and Starbucks is packed! Well, it's surrounded by hundreds of shops in this fabulous mall, and thousands of shoppers walk around and also stop at Starbucks . All that creates a particular, full-of-energy ambiance, so to speak. My order of Cappuccino was ready quite soon, plus I also bought some pastries as a take out (total for three items with 12.0% tax came to $13.27). Service was courteous and friendly. Coffee was good, but not great, pastries were very good, tasty and were enjoyed later. It took me some time to find -- no, not even a table with chairs, that was all taken -- just a tall bar counter in the back of the restaurant, and drink coffee, standing. What can I say? I always liked Starbucks, they have variety of food choices, usually I enjoy their coffee and cold beverages. This time, it's difficult to say, that I was delighted with my experience. Pretty much because of that very busy-busy atmosphere, I'd say. But Thanks Starbucks, see you next time, but in the morning!
Ken Lucas
Ask for some ice water and told to go back in line to just get ice water. Very u professional. Dirty place dont even bother washing hands after touching the rags to wipe down the counter.
Atmosphere: 1
Food: 1
Service: 1
J
We had the nicest, most energetic cashier taking our order! Would come back again just for his
Atmosphere: 3
Food: 3
Service: 5
flyingelmobunnycat
So, usually its fine but in the mornings theres always the same girl who makes all the drinks wrong. The fraps are watery and she is light handed on the pumps for other drinks. I usually ask for extra pumps of vanilla and end up with it being bitter cause she does half pumps.
Special Agent Mulder
The people that work here talk more then they actually work here. Slow service.
Atmosphere: 1
Service: 1
Blue lives matters
The people that work here talk more then they actually work here. Slow service.
The staff at this Starbucks location are friendly and give great customer service.
Atmosphere: 5
Food: 5
Service: 5
Google user
The staff at this Starbucks location are friendly and give great customer service.
Nishki
Amazing customer service The cashier is super friendly and bubbly positive attitude and vibes. I think his name was Scott.
Atmosphere: 5
Food: 5
Service: 5
Jeanette Padin
I hope I’m reviewing the correct location next to the Crocs store. The Starbucks in the middle of the mall refused to make us a pour over so we came to this one. Scott was was so friendly. He was chatting with all the customers and you could tell he really loved his job. The other two baristas who were working were also super friendly but I’d like to thank Scott for a great experience.
SoraRiku Fangirl
Exceptional service for a location that has neverending lines inside a mall. I have nothing but respect for y'all.
Staff seems very very frustrated. Totally unacceptable
Atmosphere: 1
Food: 1
Service: 1
Worst customer service, employees have anger issues.
Atmosphere: 1
Food: 1
Service: 1
The guy working there was so unprofessional. They closed 15 mins before their close time and all i asked for was a water.
Atmosphere: 1
Service: 1
If you don’t like your job, don’t work in customer service.I had a horrible experience at this Starbucks.I received an attitude from an employee and he rolled his eyes at me for asking for WATER.Short African American man, glasses, reddish dark brown hair with a beard.Please do better.
Atmosphere: 1
Service: 1
Starbucks in Woodfield Mall of Schaumburg looks very contemporary, cool and trendy. Its ultra modern design and open floor plan, a fairly large dining area -- all are very attractive and already memorable. The dining experience in this Starbucks largely depends on what time of the day you visit: in the mornings it's moderately busy, in the afternoons and evenings it can take a long time to stand in line to the counter, and then stand and wait for the order to be ready, and afterwards try to find a seating place: it's not that easy. And even more: it is a winter holiday time, and Starbucks is packed! Well, it's surrounded by hundreds of shops in this fabulous mall, and thousands of shoppers walk around and also stop at Starbucks . All that creates a particular, full-of-energy ambiance, so to speak. My order of Cappuccino was ready quite soon, plus I also bought some pastries as a take out (total for three items with 12.0% tax came to $13.27). Service was courteous and friendly. Coffee was good, but not great, pastries were very good, tasty and were enjoyed later. It took me some time to find -- no, not even a table with chairs, that was all taken -- just a tall bar counter in the back of the restaurant, and drink coffee, standing. What can I say? I always liked Starbucks, they have variety of food choices, usually I enjoy their coffee and cold beverages. This time, it's difficult to say, that I was delighted with my experience. Pretty much because of that very busy-busy atmosphere, I'd say. But Thanks Starbucks, see you next time, but in the morning!
Ask for some ice water and told to go back in line to just get ice water. Very u professional. Dirty place dont even bother washing hands after touching the rags to wipe down the counter.
Atmosphere: 1
Food: 1
Service: 1
We had the nicest, most energetic cashier taking our order! Would come back again just for his
Atmosphere: 3
Food: 3
Service: 5
So, usually its fine but in the mornings theres always the same girl who makes all the drinks wrong. The fraps are watery and she is light handed on the pumps for other drinks. I usually ask for extra pumps of vanilla and end up with it being bitter cause she does half pumps.
The people that work here talk more then they actually work here. Slow service.
Atmosphere: 1
Service: 1
The people that work here talk more then they actually work here. Slow service.
Restaurantji Recommends
The staff at this Starbucks location are friendly and give great customer service.
Atmosphere: 5
Food: 5
Service: 5
The staff at this Starbucks location are friendly and give great customer service.
Amazing customer service The cashier is super friendly and bubbly positive attitude and vibes. I think his name was Scott.
Atmosphere: 5
Food: 5
Service: 5
I hope I’m reviewing the correct location next to the Crocs store. The Starbucks in the middle of the mall refused to make us a pour over so we came to this one. Scott was was so friendly. He was chatting with all the customers and you could tell he really loved his job. The other two baristas who were working were also super friendly but I’d like to thank Scott for a great experience.
Exceptional service for a location that has neverending lines inside a mall. I have nothing but respect for y'all.