Subway
1708 W Wise Rd, Schaumburg
(847) 891-8200
Recent Reviews
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Owner really need to Train people who are working there ! Also Very Rude Attitude
I walk in at noon and the previous customer hadn't even made it to the soda fountain before the worker had ran away to go start eating in the back corner. Then without washing her hands after eating she proceeds to ignore me and start stocking breads. When she finally saw fit to start helping me it was nothing but dirty looks and attitude and she still didn't wash her hands. I had another time where halfway through making our food an online order came in and she told us to to shush and left the sandwich half made while she put together the online order. The subway corporation does 99% of the work for you all you have to do is show up, be respectful and hygienic while making sandwiches. This Subway is the only one in the area that consistently fails to do so more often than not. Even the Walmart one is leagues ahead this place
Atmosphere: 1
Food: 1
Service: 1
Asked for chicken bacon ranch footlong. I got maybe 4 little pieces of a shredded chicken on the whole sandwich. Not the regular chicken it comes with tasted disgusting. Im not sure what type of meat it was. I called the location and spoke to Reddy who would not provide their name to begin with nor would they provide manager name. They refused to take accountability and give me what i paid for.
Atmosphere: 1
Food: 1
Service: 1
The poor guy working on alone on a Friday night seemed new. He was very slow. He needed help. Food was good! But we waited 20 min to order and it 15 min to make the 4 sandwiches!
Atmosphere: 3
Food: 4
Service: 3
Horrible selection in vegetables that looked frozen and wilted. I live in the area and have been coming here for about 5 years consistently. Won't be back
Atmosphere: 1
Food: 1
Service: 1
Waited forever been at this subway one lady performing the service while other guy is sitting talking to a lady in the background two sandwiches took over 20min to order. Very poor customer service - how can you have people in line wait while you talk to someone in the background and relax. What’s more important a customer or a talk. While one lady is servicing everyone else. Got my sandwich - while my friend is getting his done and now mine will be cold.
Everything I order though the Subway App., my order is never ready when I get there. They always wait on customers in the building and then take care of online orders. I don't know why I go to this location. It's always understaffed during the peak hours (lunch/dinner). I only once saw two workers there, and the one just stood there and did zip. Don't believe the app when it gives a "ready" time. Make sure to add 10 minutes minimum. They also ignore any notes you add to the order. Go to a different location.
Vegetarian options: Just don't order meat. Pretty simple.
Atmosphere: 3
Food: 3
Service: 1
Hands down the worst subway I've ever been to, not sure how they are still open. They are constantly out of ingredients that they refuse to refill, they are constantly understaffed and the staff apparently has no concept of managing their time to replentish ingredients even though the place is always empty with little to no customers. Avoid at all costs unless you are looking to be disappointex.
Atmosphere: 1
Food: 1
Service: 1
The guy there he never changed his gloves he grab money or cc then he continued taking the
Service: 1
I ordered a tuna sandwich, but unfortunately, it turned out to be too dry. Moreover, the toaster was not working, resulting in a disappointing experience with their customer service. The tuna itself was also dry and had an unpleasant smell."
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Terrible service, the vegetables were in bad condition. apart from the person with a bad attitude, not at all friendly
Atmosphere: 1
Food: 1
Service: 1
Freshest Subway around.
Atmosphere: 5
Food: 5
Service: 5
Waited forever been at this subway one lady performing the service while other guy is sitting talking to a lady in the background two sandwiches took over 20min to order. Very poor customer service - how can you have people in line wait while you talk to someone in the background and relax. What’s more important a customer or a talk. While one lady is servicing everyone else. Got my sandwich - while my friend is getting his done and now mine will be cold.
Basic menu was gone in favor of specialty sandwiches. This made getting old favorites difficult and without
Atmosphere: 4
Food: 4
Service: 4
Mess up my online order and not accepting the mistake. Wrong place to order anything.
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