The Cheesecake Factory
53 Woodfield Rd F301, Schaumburg
(847) 619-1090
Recent Reviews
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Had a nice lunch here the Friday before Christmas. The place was crowded but not a long wait at 1pm. I had the seared tuna salad and thought that $27 for just this salad was pricey for the about of tuna that was in the salad. The salads are very good, but that one is a bit overpriced.
Atmosphere: 5
Food: 4
Service: 5
Actually the food was really good and our waitress was great but we bought two $50 gift card in the restaurant because they sent me an email about getting $15 reward if you buy a $50 gift card! We decided to pay some part of our bill off with that $100 but when we gave those cards to the waitress she came back to us said there is zero money in those! We explained everything and gave her the receipt, she went to the management and after long time came back, they accepted our $100 but we had a hard time to get that $30 reward back and we couldn't! At the end after wasting a lot of time they sent us home saying they will email us the reward! But we didn't receive it..
Would have been nice to see Christina decorated outside as well as inside.
Atmosphere: 4
Food: 3
Service: 3
The food and service was amazing. I had the grilled ribeye which was nicely seasoned, tender and juicy. The atmosphere for me was that it was cramped. Everyone was close together and you could almost hear their conversation. It was hard for me to hear the person I was with.
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Grilled Rib-Eye Steak
Picture this. A busy Black Friday evening. I call ahead, to ask about reservations and wait times. The squeaky voiced woman on the other end said “we’re not taking reservations” and hangs up before I could mutter another word.
We decide to play it by ear and go anyways. The same woman who answered the telephone was at the host stand. I ask her how long for a table of four. She said “A NAME!” I proceed to say that I didn’t have a reservation and she caught an aggressive attitude and said “UMM WELL I STILL NEED A NAME OKAY” at this point i‘m aggravated. My mother takes over the interaction and she proceeded to yell at the next few guests. We got our table and the food was not up to par. Overcooked steak, hard noodles, rubbery chicken. The best part of the evening was our server, she was highly attentive and kind.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Avocado Eggrolls
Came here on a Saturday evening. Had to wait about twenty minutes to be seated which is fine. Appetizers were good. I ordered a pasta dish and it was brought out at a reasonable time. I started eating it and a few minutes later it was rudely snatched from right in front of me! My waitress said they had given me the wrong dish and here is the right one. Really? That's how you go about correcting your mistake? Just rudely snatch my plate while I'm trying to eat? I was taken aback. Was not expecting to be treated this way. I hadn't even noticed it was the wrong dish because the two were very similar. Such rude treatment ruined my meal. The meal itself tasted fine though. There was no apology or anything from the female waitress. Next time have better manners with your guests. I don't know why you think this is the way to treat your customers. This happened on Saturday, May 25, 2024. Probably won't be back to this location.
Atmosphere: 2
Food: 3
Service: 1
I always enjoy my visits to the cheesecake factory. The service is great. The food is excellent, and the mojitos are perfect. Great for lunch, a date or just a night out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatloaf, Mashed Potatoes, Parmesan-Herb Crusted Chicken
Love the huge menu and the cheesecake! Delicious every single time. Highly recommend a pasta dish, you can’t go wrong.
Atmosphere: 5
Food: 5
Service: 5
First time there and I’m definitely going back! Everything was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Miso Salmon, Chocolate Mousse Cheesecake
Atmosphere was good. I took my wife out for a dinner and the only thing that made it not a five star, it's not the best place for an intimate dinner
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
The food was excellent, service okay, and the table, silverware, and seating were dirty. Drinks were refilled once at the end of the meal. The table can use a good scrubbing.
Atmosphere: 1
Food: 5
Service: 3
good food orange chicken and enchilada
Atmosphere: 4
Food: 4
Service: 5
Highly recommended 👌
Atmosphere: 5
Food: 5
Service: 5
Great food
Atmosphere: 4
Food: 5
Service: 4
Food & drink orders takes 20 to 30 mins. Very very slow service. never seen a manager around to help!
Atmosphere: 4
Food: 3
Service: 1
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