Melting Pot
255 W Golf Rd, Schaumburg
(847) 843-8970
Recent Reviews
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Always a fun and delicious experience. However, wondering why they would stop carrying/making cocktail sauce. Bummer.
It was a Great experience. My hubby made reservations which I believe are needed. We went for a Anniversary. First time doing a fondue. Place was nice and mellow lights low. Our waitress name was Alex and she was absolutely great. She explained everything on the menu for the most part there so much. Gave a suggestions and answered any questions that I had. Cuz there are different cheeses, different entrees , different chocolates. She was Awesome. We could get refills on some things if we needed any. We had the dinner for two. And it was just enough food to make us full. My drink was just right. Plan be there for at an hour if not 2 . they do not rush food they wait till you're actually done with your courses before bringing out the next. Definitely would go back for a special occasion and to try some other things. 1 of my top places I've been.
Atmosphere: 5
Food: 5
Service: 5
Very poor table service- the table warmer for food kept disconnecting and the food wouldn't cook- due to cross contamination a lot of food was discarded. Manager came to the table at least 4 times to keep plugging and unplugging the unit. He seemed annoyed that I continued to tell him about the same problem. It was a 25'th birthday party and the bill was over 400 dollars and the meal and service were ruined by all the delays and wait time to get someone to fix the problem
The best choice for get a fondue and melt chocolate dessert. It's 100% recommended ever. I love that place. Please make reservation. Tell them is you are celebrating something. They make to you feel wonderful. Gluten free friendly.
Atmosphere: 5
Food: 5
Service: 5
Dined here to celebrate a milestone in our marriage. Food and atmosphere were perfect for the occasion. Excellent service and was a great experience.
We were treated like royalty for my birth dinner! Our server Caelan was exceptional.
Atmosphere: 5
Food: 5
Service: 5
We were a group of 9 for lunch 8/24/2025. Our server Reva was amazing. Friendly , accommodating, patient with the first timers. She made our experience great.
Atmosphere: 5
Food: 5
Service: 5
We love the Melting Pot. Was very disappointed in the service we received on 8/23. It started out fine and those who were helping to clean up the table throughout were great. Our server after our 1st course became a bit unattentive and after the entree, basically disappeared and forgot about our dessert. We never really saw her again outside of her helping other tables. When I tracked someone down on dessert as we were sitting there for over 30 minutes and late to our next event after dinner, we did receive it quite a bit later and it was wrong. However, they brought us a second one shortly after to compensate without us even asking. It was disappointing to not see our server after dinner and hard to track down the manager. They did give us a free dessert and mentioned being short-staffed --- however, I worked in service and you need to have a better game plan then.
Daniel P. was great! Had a phenomenal time for date night.
Atmosphere: 5
Food: 5
Service: 5
Enjoyed with family
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Our server Ashley was amazing, made us feel very welcome. The cocktails were delicious, the fondue was delicious. The price was a little high but nothing crazy. Overall a great experience and will definitely be back.
The restaurant was uncrowded but grossly understaffed. The restaurant manager looked like she was having to bartend. Took 35 minutes to get drinks. 2 1/2 hours to get out of there. Food is average but grossly overpriced. We spent almost $500 for 5 adults and 2 kids. Generally a bad experience. Avoid at all cost.
Atmosphere: 1
Food: 1
Service: 1
Food & drinks were yummy as usual, our server Nathan/Nate was great!
Update: went on Aug 13 2025, our server Caelan made our anniversary dinner great! We love coming here
Atmosphere: 5
Food: 5
Service: 5
Met to visit with family. Lots of time to talk, laugh and cook your fondue.
Atmosphere: 5
Food: 5
Service: 5
We went for my birthday and our friends 25th anniversary. Our server was Reva. She was amazing!! We would totally request her again. She went over the menu with us. Very attentive all night and answered any questions. Food was good, we left very full and very satisfied.
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