Wetzel's Pretzels
5 Woodfield Mall Space #F122, Schaumburg
(847) 619-0245
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5 Woodfield Mall Space #F122, Schaumburg
(847) 619-0245
The customer service was great with the long line. The pretzels, however, were over salty and over cooked. Even the cinnamon pretzels were salty....
Pretzels are so stale and bad customer service. Don’t even bother to buy anything just go to auntie Anne’s.
Atmosphere: 1
Food: 1
Service: 1
I love the food and the service.its clean and good. The manager is so polite and over all highly recommended
Atmosphere: 5
Food: 5
Service: 5
Don't waste your money, they were old, hard, what a shame, I don't recommend it.
Food: 1
That was the worst food I have ever eat?
Atmosphere: 1
Food: 1
Service: 1
This is a Wetzel's Pretzels.
Atmosphere: 4
Food: 4
Service: 5
I'd leave zero stars if I could. The scoundrels working this pretzel stand refuse to make more pretzels once they sell out of what they made that morning. Some of the most abysmal customer service I've ever received. The pretzels are delectable when they're actually available. But don't hold your breath on them actually being available if you go within six hours of closing. The lad working the stand did have a nice moustache though.
yummmmm
The pretzels are stale not fresh they leave them until they sell so you might get a pretzel that's been there for hours . Customer service needs to be addressed as they attend you with this attitude like they are frustrated and don't want to be there. I spent around $18 for cinnamon pretzel bits and a watered down lemonade. I was disappointed in spending my hard earned money and still have the crave for a fresh cinnamon pretzel bits.... lol
Worst pretzel ever. It was cold and hard. I asked for a fresh hot pretzel to be made and was told no. They just gave me another old pretzel that had been sitting for about an hour. Employees were very rude. Horrible service. Not a good way to get repeat customers. Won't get my business again.
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It had hair in my PRETZEL
Delicious, soft, and huge. Just the way I like them.
Frozen Horchata was all ice, $6.00 for frozen water ridiculous.
Fast and friendly service!
I cannot believe I spent $50 on some nasty pretzels and lemonade. The kids asked to sit at Cheesecake Factory and I thought a quick pretzel dog meal would be cheaper haha. I have learned my lesson.
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