Wok A Holic
5 Woodfield Mall, Schaumburg
(971) 227-6599
Recent Reviews
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I have no clue why this place has such a low rating I work at a fragrance store in woodfield mall and I eat here every single day. The proportions are big as you can see and the price for the meal is on par with the rest of the mall at a little under 20 bucks if you are an mall employee a little over 20 if you are a general customer . The staff is super nice and wonderful . I highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
The 1 worker there was rude. The chow mein was down to the last portion. A lot of the orange chicken was over fried. Not much chicken to many of the pieces. Very overpriced for the quality. 1/2 fried rice and 1/2 chow mein, 1 portion of orange chicken, 1 portion of shrimp, and a medium coke loaded with ice was $18.46. Won’t be going there again.
Atmosphere: 1
Food: 2
Service: 1
Bourbon chicken was crunchy and dry. Won't be back
Atmosphere: 2
Food: 1
Service: 4
11/2024 2* We will not be back. Food was crummy. Not much actual flavor. Dry. They charge WAY TOO MUCH for what you get.
Atmosphere: 3
Food: 2
Service: 2
Food is tasty particularly their bourbon chicken. However I must say their prices are quite high and portion sizes have decreased. Two double meat combos with fountain drink costs $35. Egg rolls cost $4. Way too expensive. I will still eat here, but maybe not as often due to their high prices.
Atmosphere: 3
Food: 4
Service: 3
Just like the rest of these restaurants in the food court, absolutely horrible. The price was obviously high for what they offer ($3.40 egg rolls) and the food quality is just terrible. They have maybe 3 or 4 options, not great at all.
Atmosphere: 1
Food: 1
Service: 2
Literally gave me food poisoning. This was my lesson to always check the reviews before ordering somewhere. If you insist on eating here, do not get the teriyaki chicken or crab Rangoons. One of those two had my puking my guts up the entire next day
Atmosphere: 1
Food: 1
Service: 1
I went there because I was super excited to see that they offered bourbon chicken, I asked the server if I could get a sample of it and she rudely yelled NO— which I was shocked about because most Chinese places (in the mall) allow you to sample the meat before Purchasing an entrée but nevertheless, I still wanted to eat here so I asked her about another meat that I seen and without even looking at what I was pointing at she said that it was chicken, I then asked what kind of chicken and she’s raised her voice saying SPICY CHICKEN, DON’T YOU SEE THE PEPPERS?! I was completely taken aback by her response but nevertheless, I told her that I would take the bourbon chicken bowl— when we got to the register I asked her what her name was and she said “it doesn’t matter” and proceeded to tell me my total and kept saying “do you want it, do you want it OR NOT??”. It was then that I told her she can keep the food and I walked away to spend my money elsewhere. I cannot believe the service that I received at this establishment by this woman and unfortunately I can’t even report her because she refused to give me her name.
Service: 1
very nauseous after eating and the inside of the orange chicken had a weird darkish look. not worth $12. i don’t think i’ll be eating here again.
Atmosphere: 2
Food: 1
Service: 1
Extremely rude worker ( the old women ) , repeated herself like we are deaf .
Food: 5
Service: 1
Recommended dishes: Orange Chicken
Restaurantji Recommends
Found chopped up finger nails in my fried rice,,, ate around it. Still ok, 2 stars.
Pretty sure the lady behind the counter called me a slur, not positive…
Chicken also unfortunately gave me the runs :( feeling cleansed though!!
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Orange Chicken
we went there today and the food was just okay. but the lady that works there has a bad attitude!!! she was screaming at us asking what else we want because we were still choosing what to get! she was rushing us to order. she doesnt smile at all!! just poor service and bad attitude!! will never go back!!!
The food was OK at best. It wasn't the worst that I've had, but I wasn't impressed either.
Atmosphere: 3
Food: 1
Service: 2
My daughter and I ordered lunch today, she ordered the bourbon pork with fried rice and I ordered the orange chicken with noodles. It was as okish however I took a bite of chicken and felt something stabbing my tongue and roof of my mouth. I spit out the bite and there was an industrial sized staple in the chicken, like the kind they use on cardboard boxes. I unfortunately forgot to take a picture of it. My daughter took it back up to the counter and talked to the manager who said oh wow, then offered to give me another plate. No oh god is she ok, no let me refund your money back, nothing nada zilch. My daughter also told her she should take the tray away just in case. I watched her from where I was sitting and she didn’t take it away and actually gave another customer a plate from the same tray!! Thankfully my roof stopped bleeding and my teeth were not damaged. Will never go back there ever!!!!
Today, 10/20/2024, I went to eat at Work A Holic. I asked the lady at the cashier about the price and she gave me a very bad face and then when she charged me she added something extra and I asked her what it was and He turned my face and eyes and raised his voice at me, giving his explanation but raising his voice and that is wrong on the part of the service. They must serve with kindness and respect, do not shout, never go to eat there again. I do not recommend it. Terrible service.
Food: 5
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