Wok A Holic

5 Woodfield Mall, Schaumburg
(971) 227-6599

Recent Reviews

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IC

Oh my God, the amount of sugar inside of the rice is nuts.. I could barely eat it

Atmosphere: 4

Food: 3

Service: 4

Ronaldo

I will not be returning to this place after seeing their cook/helper not wash his hands after using the public restroom next to their stand. I saw a Hispanic man wearing a baseball cap around 5’6 or 5’7 come out of the stalls when I went to wash my hands. He continued to walk out while browsing on his phone. I thought he might just be one of the patrons. However, as I left the restroom and looked to my right, I saw him behind the counter helping one of the servers. That’s when it clicked, and I remembered him refilling the chow mein last time my wife and I were there on a busy Saturday. I assume he’s the helper/cook since he was refilling the dishes during rush hour.

Their service is good and the food adequate, so it’s a shame that I had to see that.

Atmosphere: 2

Food: 3

Service: 4

BeardedArab

Cold and stale orange chicken, cold noodles and the worst pepper steak ive ever had I genuinely dont think its even real steak. Threw out my side of pepper steak, already left the mall so didnt go back for my money. It's literally 5:30pm why are you serving cold and nasty food.

Food: 1

Stacy A

It’s a little dry. Portions are small, especially given the price.

Strange N Creepy

Chicken was chewy and sloppy. Service was good, food overpriced and below subpar

Atmosphere: 2

Food: 1

Service: 4

Dave

The chicken is absolutely hideous. Dried out with a sauce that tastes saltier than the Atlantic Ocean. That is not a compliment

Food: 1

Raul II Eguia

I am extremely disappointed with the service provided by the lady managing your stall. She is impatient, rude, and constantly tries to rush everything, showing zero patience or willingness to answer questions. When she gets confused or doesn't listen, she becomes even more rude and dismissive. Because of her behavior, I will never be eating here again.

Atmosphere: 1

Food: 1

Service: 1

Edward Mendia

Employee are very rude service suck will never go back

Atmosphere: 1

Service: 1

John Collinsgrove

Food was good till I found a chunk of chicken raw... like still red blood in it and still cold. Had to talk to 3 people before anything was offered to be done about it and had to fight the guy to give me my money back. I did eat about 1/2 of it before I found the raw part and it was good but the cold raw chicken ruined my appetite. He
finally caved when I asked what he was going to do if I got sick. It was clearly raw and he acknowledged it but still gave me a hard time. Take your money elsewhere.... should have checked the reviews prior to ordering and would have seen the 2 star review.

Erkhes Munkhbaatar

2 plates 2 drinks 32$?????
Not worth it bad customer service and rude.

Sandra Harter

I got the chicken and it's all you can. Taste is the oil that they cooked it in. It's fried rice specialty. Fried rice isn't too bad but I will not be coming back

Jennifer Gutierrez

Orange chicken was great but it was so dry it was uneatable.

Taylor Kaeter

If I could give a zero star review I would. The food wasn’t that bad but the service was terrible. I was in line for about 5 minutes and finally someone came out of the kitchen to take orders and asked the person BEHIND me to take their order. I said, excuse me but I was here first.

Phylicia Bozzi

I have eaten at many Chinese food places. This and another one are my 2 favorites so far. I used to eat at Panda express but since I ate at this take out place near me (not wok-a-holic), the bear is gone.
The only thing is the prices are a little much for me.
The last time I was there, I had their awesome fried rice, chicken, noodles, an egg roll and spring roll and it was roughly $14.
While the other place, not name dropping, i could get chicken, comes with rice, egg roll, fortune cookie and a soda. Enough for 2 or 3 days for $10.
But I guess the mall has to make profit somewhere. No free stuff for us.
One time I went there, waiting in line, the counter was sticky. Probably with sweet and sour sauce. Regarding cleanliness, that is my only negative comment.
Prices suck but its the mall.

qazi faisal

I have no clue why this place has such a low rating I work at a fragrance store in woodfield mall and I eat here every single day. The proportions are big as you can see and the price for the meal is on par with the rest of the mall at a little under 20 bucks if you are an mall employee a little over 20 if you are a general customer . The staff is super nice and wonderful . I highly recommend this place.

Atmosphere: 5

Food: 5

Service: 5

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