Dunkin'
$ • Coffee Shops
Hours:
1220 18th Street Suite 120, Silvis
(309) 792-1227
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
Ratings
Menu


Hours
Monday | 5AM - 7PM |
Tuesday | 5AM - 7PM |
Wednesday | 5AM - 7PM |
Thursday | 5AM - 7PM |
Friday | 5AM - 7PM |
Saturday | 5AM - 7PM |
Sunday | 5AM - 7PM |
Dunkin' is a well-run establishment with polite staff and outstanding beverages. While the donuts may not be freshly baked, the breakfast sandwiches taste good. Customers note that the service is generally good, but the quality of the coffee has declined, with some drinks being watered down. The selection may be limited, but the staff is attentive and quick to correct any errors. Recent reviews highlight moments of excellent customer service, where staff went above and beyond to make customers feel appreciated, even offering to remake drinks and providing donuts as a gesture of apology. However, some experiences have been less positive, with reports of slow and rude service, even when the place was not busy, and a lack of professionalism. Overall, the location continues to serve good coffee, but the level of friendliness and customer care can vary.