Dunkin'
$ • Coffee Shops
Hours:
1220 18th Street Suite 120, Silvis
(309) 792-1227
About Dunkin' Donuts
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Dunkin' Donuts Reviews
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I don't recommend them today. im there very often. today the coffee was burnt and full of grounds. Horrible today
This morning my husband and I ordered through the app for our morning coffee and doughnuts. Upon arrival we were informed the order had already been picked up, “and they showed proof of purchase.” We then asked what they showed them because both him and I were in the truck. They then said we were holding up the line and asked if we could come inside to sort it out. After going inside my husband was asked a million questions to prove the order was ours. He then asked the employees...read full review
Ratings
Menu
Hours
| Monday | 5AM - 7PM |
| Tuesday | 5AM - 7PM |
| Wednesday | 5AM - 7PM |
| Thursday | 5AM - 7PM |
| Friday | 5AM - 7PM |
| Saturday | 5:30AM - 7PM |
| Sunday | 5:30AM - 7PM |
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Dunkin' is a well-run establishment with polite staff and outstanding beverages. While the donuts may not be freshly baked, the breakfast sandwiches taste good. Customers note that the service is generally good, but the quality of the coffee has declined, with some drinks being watered down. The selection may be limited, but the staff is attentive and quick to correct any errors. Recent reviews highlight moments of excellent customer service, where staff went above and beyond to make customers feel appreciated, even offering to remake drinks and providing donuts as a gesture of apology. However, some experiences have been less positive, with reports of slow and rude service, even when the place was not busy, and a lack of professionalism. Overall, the location continues to serve good coffee, but the level of friendliness and customer care can vary.