McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
2451 US-12, Spring Grove
(815) 675-0004
About McDonald's
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McDonald's Reviews
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Almost every visit something is wrong in the order. Flies in the fries etc. went today and Pokémon advertised as the happy meal toy. Was looking for the Halloween squishmallow you see online. Which the staff had no idea about. Instead we got some old coloring page that was not Pokémon. I’d rather go out of my way than spend money here. They really need to step it up!
it is so disappointing to order food from the drive-thru and get home and find out your order is totally wrong. How did they confuse a sausage biscuit with egg order with a sausage biscuit with bacon and cheese! Not what I ordered and then you call them and say oh you can come back and we'll give you the right order. I'm already home. this has happened multiple times. This is got to be one of the worst McDonald's in the area
The worst Mc Donald’s I’ve ever been too
Maggie the girl taking our order accused me and my husband of smelling like marijuana My husband and I are In Our seventies How dare they accuse a customer like that. I called and talked to the manager Who said her name was Theresa. She actually agreed with Maggie who was calling us names under her breath
Thank god I recorded the conversation I am definitely going to file a complaint of defamation of character. Plus...read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
People in Spring Grove Also Viewed
McDonald's is a restaurant known for its cleanliness and relatively low foot traffic. The staff is very pleasant and provides top-notch service, especially the drive-thru, which offers polite and friendly interactions. The restaurant features a large play place and big windows with a great view, making it kid-friendly. The food quality is generally very good, and the food is often delicious, though some items may vary in freshness. For instance, a reviewer mentioned enjoying breakfast for the first time, noting that the staff was wonderful, the food was hot, and they served plenty of butter with the pancakes and warm syrup. Despite occasional wait times of about 20 minutes, the overall experience remains positive. The staff, including Cindi at the drive-thru, are dedicated and professional, going above and beyond to ensure customer satisfaction. One customer highlighted Cindi's kindness and efficiency, suggesting that she should be recognized for her excellent customer service. The restaurant also offers opportunities for kids to collect Minions toys, trading duplicates to complete their set. While some items may not meet expectations, McDonald's maintains a strong reputation and a commitment to quality, with dedicated staff and a clean environment.