Gold Mine Restaurant

Yikes!!!
Ordered fried chicken from the gold mine last night. It was about 25 min before closing time so I do understand that is an annoying order right before closing. Either way it was delivered to the house and the cook must have taken the chicken straight out of the fryer and into a styrofoam container. Which completely melted the container all over the chicken. We ordered two halves. That was completely not edible anymore. They were closed by that time so I called them back today to try and resolve the issue. The manager there today was the same one there last night and was completely aware of the situation. He mentioned how it’s happened before and they can’t do anything about it. I just wanted a refund and told him I could bring the chicken back in the boxes for him to see. He said if he refunded me he would have to refund everyone. I asked if he could just make another order of chicken we could grab today to make up for it? He denied that and said he couldn’t do anything about it. I mentioned if it has happened before then why haven’t they addressed the problem so it doesn’t keep happening to customers? He then insulted my intelligence saying that it’s common sense that hot chicken will melt the styrofoam. I said exactly that is common sense and that I wasn’t the one who packaged it that their cooks did. I have worked as a cook myself for about 3 years at ponderosa steakhouse, new beginnings, and the uptown grill. Usually it’s the customer is always right and you try and make things better for them. This chicken was to feed my family dinner. Not only was the food not edible and denied any type of refund or way to make it right. I felt that the staff was rude. The lady that answered the phone didn’t want to let me to talk to the manager saying he was to busy and she would leave a message. I requested to speak to one still and then they denied any way to make it right. They said it’s happened before and haven’t done anything to try n fix an ongoing issue. So I’m not happy at all with my experience here and just wanted to share my story so that you don’t find yourself in my shoes. There’s a lot of great fried chicken in the area I don’t recommend this place at all!

Small town American café. Simple and understated, but the food was good as was the service.

Had so much fun interacting with the staff. Inviting atmosphere, amazing service, and delicious home made meals. Went two days in a row because I enjoyed it so much!

Always a great meal! Biscuits and gravy are almost as good as mine....and I'm from Southern Appalachia. Biscuits, gravy, fried apples, hash brown casserole, thinly sliced pork tenderloin and grits is a specialty meal my Chicago in-laws request often.

Great food! Great service! Great Prices!! We will absolutely be back! And the quote on the cash register! “If you can find a kind person, be a kind person” love it.

I was very impressed with this restaurant and it is one of the better breakfast I’ve had in a while. I know this restaurant at the time of writing has a 4.6 on Google, but it really should be closer to a 4.8, because this restaurant has the price, quality, service, and taste of some of the best restaurants out there.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns

I ordered here 4 months ago and totally forgot to do a review.
Definitely recommend this place 100%
Finally was able to try this place and I'm beyond pleased on how tasty it was! I'll definitely be eating here more and will bring my fiance too. I had the beef roll with fries and soup of the day. The beef roll had TONS of meat and no chewy pieces, soup I believe was cream of potato which was delicious. The only thing I was disappointed about was the $3.50 cottage cheese and it was a very tiny thing of it. I ordered through door dash and food was very hot and fresh.

Atmosphere: 5

Food: 5

Service: 5

Ordered a 3 meat omelette with cheese, was delivered an egg that looked like a piece of rubber, overcooked, no cheese, and 2 pieces of sausage. Was garbage. Such a shame since they used to know how to make a freaking egg omelette

Stop here to get lunch on our way through town. Great little place. Ashley, our waitress greeted us right away with a smile and was very friendly. Our food came very fast and hot after ordering. Ashley was also very attentive to our needs and my boyfriend’s disabled son. She came back and checked on us several times. I will definitely come back next time we come through.

Atmosphere: 5

Food: 4

Service: 5

Great small town restaurant. Waitress Ashley was fantastic. Food was served hot and fast with a nice presentation. Will go back

Kid-friendliness: Waitress was attentive to my handicap son and seemed to understand his needs, something very refreshing in public places

Wheelchair accessibility: They have a portable ramp to assist vests in

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Soup

Very nice
Small town feel
Ladies are very nice

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cinnamon French Toast

Been eating here since I was a child. Food is always amazing, and the service always friendly and warm.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Eggs Hash Brown and Sausage Links, Cinnamon French Toast, Bacon Lettuce & Tomato, Hash Browns, Hamburger, Three Meat Omelette, Hercules Skillet

This is the best place in town .
Hands down.
Gets busy at times cause it's good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Eggs and American Fries

I would advice you to consider other options before spending your money here. The food was disappointingly bland and clearly seemed to have been microwaved. My shrimp alfredo was very plain and there was a strange unpleasant aftertaste in all the dishes, including the bread. Truly a waste of money, the steak that was more like ground beef smashed together and cooked like a cheap hamburger patty the fried mushrooms are soggy in the middle they are clearly old mushrooms none of the food here is fresh I wouldn't even feed this to my dog

Food: 1

I had their lemonade, chicken bow tie soup, chicken strips, French fries. EXCELLENT!! Lemonade was tangy with just enough sweet. Soup was flavorful. Chicken strips were tempura battered - meaty, delicious & crispy! Waitress was friendly & helpful. Reasonable price! It was a very good lunch!! We will be back!! Thank you Gold Mine!!