Arby's

3009 S Dirksen Pkwy, Springfield
(217) 529-8766

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Recent Reviews

Pulled up in the drive thru at 10:10 am , sat there for 5 minutes and noone ever talked to us so we decided to go inside. First thing they had no carbonated drinks. Which is fine I'll take water. Ordered the number 1 , it's the cheddar and roast beef. I think because they had no soda they assumed I didn't want the meal so just gave me the sandwich. I don't know what's going on at this store but I don't recommend going.
The service was fantastic. The girl behind the counter was polite and competent. I do feel the weight was a bit lengthy for no busier than they were. I also think shutting down the drive-thru while someone is on break is a bit extreme. But all in all the counter person made everything okay.Food was hot and it was fresh but again it took quite a while for no busier than they were. I also felt that my order was slapped together because it was kind of messy . All in all, not a horrible...
We pulled off the road in Springfield to grab a quick bite. This Arby's was just what we needed. The staff were super polite and patient as we revisited the menu. Our food came out hot and neatly prepared. The dining room and always troublesome sauce and napkin area was spotless. We even helped ourselves to some refills for the miles ahead. Thanks Arby's Springfield!!

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