Arby's

3201 Northfield Dr, Springfield
(217) 523-7388

Recent Reviews

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Allura Doughty

there meat is fresh?

Ernest

Fantastic gyro. Fries were hot, crunchy and fresh

Atmosphere: 5

Food: 5

Service: 5

Sarah Coleman

Love their food always fresh

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

Mr.Congratulations

Never liked Arby's as a child. The curly fries didn't save them then in my eyes. And imo the steak nuggets won't save them now.

Atmosphere: 4

Food: 2

Service: 4

Maino Williams

I must’ve watched that Arby’s commercial everyday, “Steak Nuggets”. I’m like I need to try those. Got to Arby’s and got charged $5.99 for the smallest 5 steak nuggets on earth. I was very disappointed.

Atmosphere: 5

Food: 5

Service: 5

Patty Gemoules

I ordered a roast beef and cheddar meal with curly fries when I received my order my curly fries were nothing but scraps from the bottom of the French fry bin totally disgusting I will not be ordering from there again

Food: 1

Billy Thielemann

The floor is always sticky, almost every Arby's, why is this. Please mop or change the water for your mop every hour. No other fast food place has a sticky floor. Food was good.

Atmosphere: 1

Food: 4

Service: 3

Thomas Gebhardt

Good food. Good people

Atmosphere: 4

Food: 5

Service: 4

Lisa Jordan

I love Arby's roast beef! My kids love the curly fries. The employees are nice and friendly, very professional!

Atmosphere: 5

Food: 5

Service: 5

Tracy Christ (Dancin'Tracy)

We stopped at Arby's before the fair. We had a medical emergency and the employee Jeffry called the ambulance right away. Very helpful and compassionate. Thank you Jeffry for being a decent human being. We're home safe.

Service: 5

Doug Oshea

Lately my roast beefs are not cut correctly sometimes pieces at least a quarter inch thick which is very unappetizing. Fries are normally old and cold. Potato cakes used to always be made fresh but now appear to be cooked a secobd time when you order. Not sure if its a management or an employee issue because it is consistently bad anymore. Had previously given them a five star review.

Atmosphere: 3

Food: 1

Service: 3

mike nelson

We were not greeted right away, the cashier was hard to understand, and the dining room floor was very sticky

Atmosphere: 2

Food: 3

Service: 3

Chad Carroll

Had to wait for order longer than the usual drive thru experience. But the food was fresh and delicious. Well worth the short wait.. and the staff was nice.

Bill Foster

Went through drive through and the kid on the other end didn't get my order twice had to go in for them to get it right. If I ask for something listen don't just give out random food your not that busy. Won't be coming back to this location

Atmosphere: 1

Food: 3

Service: 1

Greg Fletcher

Poor customer service… No please, thank you or sorry for messing our order up. I had to go through drive-thru a second time because an item was missing. Teach your employees how to say please, thank you and sorry… it’s basic customer service skills.

Atmosphere: 1

Food: 3

Service: 1

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