Arby's
3201 Northfield Dr, Springfield
(217) 523-7388
Recent Reviews
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there meat is fresh?
Fantastic gyro. Fries were hot, crunchy and fresh
Atmosphere: 5
Food: 5
Service: 5
Love their food always fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Never liked Arby's as a child. The curly fries didn't save them then in my eyes. And imo the steak nuggets won't save them now.
Atmosphere: 4
Food: 2
Service: 4
I must’ve watched that Arby’s commercial everyday, “Steak Nuggets”. I’m like I need to try those. Got to Arby’s and got charged $5.99 for the smallest 5 steak nuggets on earth. I was very disappointed.
Atmosphere: 5
Food: 5
Service: 5
I ordered a roast beef and cheddar meal with curly fries when I received my order my curly fries were nothing but scraps from the bottom of the French fry bin totally disgusting I will not be ordering from there again
Food: 1
The floor is always sticky, almost every Arby's, why is this. Please mop or change the water for your mop every hour. No other fast food place has a sticky floor. Food was good.
Atmosphere: 1
Food: 4
Service: 3
Good food. Good people
Atmosphere: 4
Food: 5
Service: 4
I love Arby's roast beef! My kids love the curly fries. The employees are nice and friendly, very professional!
Atmosphere: 5
Food: 5
Service: 5
We stopped at Arby's before the fair. We had a medical emergency and the employee Jeffry called the ambulance right away. Very helpful and compassionate. Thank you Jeffry for being a decent human being. We're home safe.
Service: 5
Restaurantji Recommends
Lately my roast beefs are not cut correctly sometimes pieces at least a quarter inch thick which is very unappetizing. Fries are normally old and cold. Potato cakes used to always be made fresh but now appear to be cooked a secobd time when you order. Not sure if its a management or an employee issue because it is consistently bad anymore. Had previously given them a five star review.
Atmosphere: 3
Food: 1
Service: 3
We were not greeted right away, the cashier was hard to understand, and the dining room floor was very sticky
Atmosphere: 2
Food: 3
Service: 3
Had to wait for order longer than the usual drive thru experience. But the food was fresh and delicious. Well worth the short wait.. and the staff was nice.
Went through drive through and the kid on the other end didn't get my order twice had to go in for them to get it right. If I ask for something listen don't just give out random food your not that busy. Won't be coming back to this location
Atmosphere: 1
Food: 3
Service: 1
Poor customer service… No please, thank you or sorry for messing our order up. I had to go through drive-thru a second time because an item was missing. Teach your employees how to say please, thank you and sorry… it’s basic customer service skills.
Atmosphere: 1
Food: 3
Service: 1
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