Absolutely horrible customer service!! Order at your own risk. They will take your money and never deliver a thing and claim they weren't paid. Still waiting for a refund
Bob Dll
I ordered Chinese food at 818pm and was told would be here in 45mins. Called again around 930 was told driver was in my area. Called again at 947 was told again driver was in my area and they would call me back or have the driver call(never did) Called again at 957 just before they closed was told again would call back needed to find driver. 1030 still no call back so called again this time told my card was never processed and order was never made even though the charge had already hit my bank account. Was told it would just show pending and would go away in 1-2business days. 2 days later the charge posted to my account so I called again and they still claimed they were never paid and can't do anything to contact my bank. Were able to confirm what my entire order was but offered 0 compensation or help just referred me elsewhere to wait longer on a refund from doing business with then on Aug 21st. I've been a loyal customer for over 4yrs at that location and will NEVER go back
Kill K
Absolutely horrid customer service..placed an order at 818pm..was told 45mins..called to check on order at 942 was told driver is in your area give it a few minutes..957 i call back knowing they close at 10pm..I get told let me take your number and call the driver to check and either he or I will call you back..both times provided my address to check on the order..1030 I finally get someone again who this time says they don't have an order for me..even though it already hit my debit card..ask for a manager who takes my number again and says they will callback..finally a final associate says I'm sorry your order was never printed and your payment method didn't go through. If you were charged it'll come back in 1-2business days and we're closed to unable to do anything else. Not offering even so much as a 5.00 off your next order for the 3HOUR wait on a 45min order and misdirection on 3 separate calls! Was once a loyal customer every other week but will NEVER spend my money here again
Atmosphere: 1
Food: 1
Service: 1
Vincenza Perriano
Great food, nice people! Im from New York. A little snot in the fryer is no big deal. Chinese in New York serve cat. Get over it, just enjoy the food !
Atmosphere: 5
Food: 5
Service: 5
Raynisha Fox (PurpleLoves530)
Will be back .
Atmosphere: 5
Food: 5
Service: 5
gina brake
Great Service and Friendly staff and Hot good food. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon, Sweet and Sour Chicken with Vegetable Fried Rice and Egg Roll, Crab Rangoon 6, Egg Drop Soup
ArtistOfTheNight
Love this place!! Bast Chinese food I've ever had!
DEBRA EARL
Didn't get what I ordered. Should of checked $37.40 for 1
Food: 1
Service: 1
Chris Topher
I order here often on my way to work, half of the time the food is good. The other half of the time it tastes disgusting / rubbery. Regardless if the food is good or bad. 40% of the time everytime the food gives me digestion problems and I end up on the toliet multiple times in the next 24 hours. I dont know how they make there food but consistency is not their strong point. I recommend going elsewhere.
Atmosphere: 3
Food: 1
Service: 3
Shaelyn Parnell
Lunch special with egg roll (no drink) is $10, a pretty good deal in 2024. Food is always hot and yummy when I pick up in drive-thru!
I ordered the small shrimp fried rice. As I started eating I immediately noticed that the shrimp was dry like it had been cooked for too long. The rice itself wasn't too bad, not the best but average for fried rice. As I continued eating I found multiple pieces of hair on my shrimp. After spotting hair on the first shrimp, I picked through and found another shrimp with hair on it. I was completely disgusted and couldn't continue to eat any more. I feel like my money was wasted as I didn't even get to eat half of the rice before seeing that there was hair in my food.
Absolutely horrible customer service!! Order at your own risk. They will take your money and never deliver a thing and claim they weren't paid. Still waiting for a refund
I ordered Chinese food at 818pm and was told would be here in 45mins. Called again around 930 was told driver was in my area. Called again at 947 was told again driver was in my area and they would call me back or have the driver call(never did) Called again at 957 just before they closed was told again would call back needed to find driver. 1030 still no call back so called again this time told my card was never processed and order was never made even though the charge had already hit my bank account. Was told it would just show pending and would go away in 1-2business days. 2 days later the charge posted to my account so I called again and they still claimed they were never paid and can't do anything to contact my bank. Were able to confirm what my entire order was but offered 0 compensation or help just referred me elsewhere to wait longer on a refund from doing business with then on Aug 21st. I've been a loyal customer for over 4yrs at that location and will NEVER go back
Absolutely horrid customer service..placed an order at 818pm..was told 45mins..called to check on order at 942 was told driver is in your area give it a few minutes..957 i call back knowing they close at 10pm..I get told let me take your number and call the driver to check and either he or I will call you back..both times provided my address to check on the order..1030 I finally get someone again who this time says they don't have an order for me..even though it already hit my debit card..ask for a manager who takes my number again and says they will callback..finally a final associate says I'm sorry your order was never printed and your payment method didn't go through. If you were charged it'll come back in 1-2business days and we're closed to unable to do anything else. Not offering even so much as a 5.00 off your next order for the 3HOUR wait on a 45min order and misdirection on 3 separate calls! Was once a loyal customer every other week but will NEVER spend my money here again
Atmosphere: 1
Food: 1
Service: 1
Great food, nice people! Im from New York. A little snot in the fryer is no big deal. Chinese in New York serve cat. Get over it, just enjoy the food !
Atmosphere: 5
Food: 5
Service: 5
Will be back .
Atmosphere: 5
Food: 5
Service: 5
Great Service and Friendly staff and Hot good food. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon, Sweet and Sour Chicken with Vegetable Fried Rice and Egg Roll, Crab Rangoon 6, Egg Drop Soup
Love this place!! Bast Chinese food I've ever had!
Didn't get what I ordered. Should of checked $37.40 for 1
Food: 1
Service: 1
I order here often on my way to work, half of the time the food is good. The other half of the time it tastes disgusting / rubbery. Regardless if the food is good or bad. 40% of the time everytime the food gives me digestion problems and I end up on the toliet multiple times in the next 24 hours. I dont know how they make there food but consistency is not their strong point. I recommend going elsewhere.
Atmosphere: 3
Food: 1
Service: 3
Lunch special with egg roll (no drink) is $10, a pretty good deal in 2024. Food is always hot and yummy when I pick up in drive-thru!
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Sauce, Sweet and Sour Chicken
Restaurantji Recommends
It is great, the food is amazing and I loved it
I ordered the small shrimp fried rice. As I started eating I immediately noticed that the shrimp was dry like it had been cooked for too long. The rice itself wasn't too bad, not the best but average for fried rice. As I continued eating I found multiple pieces of hair on my shrimp. After spotting hair on the first shrimp, I picked through and found another shrimp with hair on it. I was completely disgusted and couldn't continue to eat any more. I feel like my money was wasted as I didn't even get to eat half of the rice before seeing that there was hair in my food.
Atmosphere: 1
Food: 1
Service: 1
Good food and friendly staff.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Orange Chicken, Mongolian Beef, Crab Rangoon, Shrimp Egg Foo Young, Gravy, Sweet and Sour Shrimp, Crab Rangoon 6
Good Chinese
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Sesame Chicken, Crab Rangoon, Crab Rangoon 6
Been ordering here for ages. Always great food!
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