Dairy Queen Grill & Chill
1663 N Grand Ave E, Springfield
(217) 523-7777
Recent Reviews
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Great place for a nice treat staff very polite
Atmosphere: 3
Food: 4
Service: 4
The staff seemed frustrated with other coworkers. Not directly rude, but certainly not pleasant. I get it, and I wasn't upset. The cashier, who I think was also an assistant manager(her name tag didn't identify her as such, but she mentioned she had keys to lock up), was VERY upset at the shorthandedness of the day. She made her anger, disappointment, and frustration known with the use of very colorful language that I am, honestly, rather impressed by. I can unleash quite the verbiage at times of high stress, so I was not offended. However, it probably wasn't appropriate either. Food was fine. What I could see of the kitchen, was clean. My order was accurate. Obviously, due to staff shortages that we were made aware, our order took a few minutes longer to get, but, it was accurate and well made. Worth the wait.
Atmosphere: 3
Food: 5
Service: 5
Vanilla orange shake was delicious
Atmosphere: 5
Food: 5
Service: 5
Building in dire need of an update.
Atmosphere: 2
Food: 4
Service: 4
Better prices and prep than most burger places.
Atmosphere: 3
Food: 4
Service: 4
Our favorite place.
Atmosphere: 5
Food: 5
Service: 5
Grandkids loved it
Atmosphere: 4
Food: 4
Service: 4
A little old but clean.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Cheeseburger
The kids love the meal deals my Oreo brownie sundae was a little sweet to my liking
Food: 4
Service: 4
Should be a historical landmark, this is the best old school DQ ever
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
5 star because of the front line lady who is always nice and genuine to me.
1 star for the lady manager working drivethru who would rather roll her eyes at the customer and not only tell them to pull around, but then forget the only condiment I asked for, ketchup.
After she delivered my food she decided to get in her car and hack.
I approached her about the ketchup and she responded with an attitude, ugh I can go get you some ugh.
No apology from her, the manager at all.
Ms. Front line lady, God Bless you.
Atmosphere: 1
Food: 1
Service: 1
A good place for a quick sugar fix.
This place is interesting. While the food came out quickly each time I was there and it was tasty, the restaurant itself is a bit rundown. The outside of this place needs some work and it appears that the whole inside needs some serious cleaning. All the booths and the entire floor were very dirty. Looking like that had not been cleaned in awhile. The food was good however and the service was fast.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Cheeseburger
Always have super attractive, very friendly employees. Been going there for years. Always awesome
Foid is good, it's my "go to" Dairy Queen, even though I live across town on the west side. Service is good, Staff is friendly. I absolutely LOVE their honey barbecue chicken strips! Their chocolate covered strawberry blizzard is to die for! They make the best blizzards and don't skimp on ingredients, although I always order extra ingredients, just because.? My only complaint is, when eating inside it's SO COLD. I worked at DQ years ago and I know it's hot in the kitchen, so I understand. I mostly use drive through so it isn't a big problem -oh- and they are just as good in the drive through - no skimping or rushing and getting the wrong orders like some of the others. When they are short on help it may take more time. Be patient with them, it will be worth it!
Atmosphere: 4
Food: 5
Service: 5
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