Dunkin’
2730 S 6th St STE A, Springfield
(217) 210-9112
Recent Reviews
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The place appears to be under construction but was still very dirty with dead bugs in the window sills. Overall I'd avoid this Dubkin'.
Atmosphere: 1
Food: 5
Service: 5
My go-to for coffee every morning. Fast and friendly service, too.
Atmosphere: 5
Food: 4
Service: 5
I had terrible service at this Dunkin around 2:30pm today. While placing my order through drive thru, the person taking my order sounded harsh and extremely aggressive for no reason. My experience continued to get worse as I pulled up to pay for my order. Before I could pay I just wanted to make sure they got my order right. The barista straight up said these words in a rude tone- “I got it.” Finally, I hoped my coffee would turn out great. Unfortunately, that was not the case. I understand everyone has rough days but I don’t find it appropriate to reflect your mood on others.
Food: 2
Service: 1
eh I will drive out of the way for the Chatham Road location if I can, the employees here just naturally don’t have any customer service skills and just have a rude demeanor. They were out of Green Tea for my drink multiple times when the other location never is. Last time I got coffee I ordered 5 shots of expresso and couldn’t taste any at all. Not sure if they were even in there. It’s irritating when they go out of their way to be low effort when they could just do the job.
They forgot to put flavoring in my coffee when I asked them to fix it they handed me back my same coffee without flavoring and had the nerve to ask me if it was better when they know they didn't fix my coffee
Service: 1
Lady who helped me was very nice ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham & Cheese Rollups, Donuts
A bit rude but the donuts are good
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Donuts
Mediocre breakfast sandwiches, terrible hash browns, burnt bacon, and very slow food prep that got in-store waiting customers' orders confused (wrong tickets on order, etc). Staff did a good job correcting the orders, but it just took way too long to get a couple of expensive mediocre breakfasts.
Atmosphere: 2
Food: 1
Service: 3
Very friendly but very slow. There’s no reason for me to order ahead and then wait 20 minutes in the drive through being the only one at the window. The staff is too busy chatting with each other.
Atmosphere: 5
Food: 5
Service: 5
Always great service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
To have employees feed a dog out the window ice cream with no gloves. 3 employees holding up a drive thru line is really professional.
Atmosphere: 1
Service: 1
This is the best part of my day. I hadn’t been in awhile in an effort to save some money, but gosh the crew here makes you want to come! They are all genuinely kind people, friendly to everyone and just give you that little boost of serotonin you need. Wishing all the love and joy for these ladies here ❤️
Atmosphere: 5
Service: 5
Better than I remember
Atmosphere: 5
Food: 5
Service: 5
After going without DD for two weeks due to travels, I stopped at this little DD and ordered a hot and cold and some donuts.The staff was SUPER friendly and coffees and donuts were amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Drive through area overrun with trash that isn't from the restaurant. However, it's still not pleasant to see. Drive though service was backed up and it took about 3 times as long as it should to get one drink. Almost not worth it.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Donuts, Iced Latte
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