Dunkin’

2730 S 6th St STE A, Springfield
(217) 210-9112

Recent Reviews

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Randy Jones

Stopped for a couple of quick donuts, but walked out. The cashier was too busy flirting with the customer, and the selection of donuts that were on display was poor. Someone was sleeping atvthe tables, and the floor could have used a good sweeping and cleaning.

shannon Teague

Ordered a refresher with other items inside ate and still didn't receive my drink went to cashier she said there were too many people talking and she couldn't remember us ordering it. Needless to say won't be back need to do better

Jeremiah Murphy

Red dots...have a hard time translating...broken english

Greg Abbott

The place appears to be under construction but was still very dirty with dead bugs in the window sills. Overall I'd avoid this Dubkin'.

Atmosphere: 1

Food: 5

Service: 5

Amanda Page

My go-to for coffee every morning. Fast and friendly service, too.

Atmosphere: 5

Food: 4

Service: 5

Vinay Reddy

I had terrible service at this Dunkin around 2:30pm today. While placing my order through drive thru, the person taking my order sounded harsh and extremely aggressive for no reason. My experience continued to get worse as I pulled up to pay for my order. Before I could pay I just wanted to make sure they got my order right. The barista straight up said these words in a rude tone- “I got it.” Finally, I hoped my coffee would turn out great. Unfortunately, that was not the case. I understand everyone has rough days but I don’t find it appropriate to reflect your mood on others.

Food: 2

Service: 1

Anonymous Truth

eh I will drive out of the way for the Chatham Road location if I can, the employees here just naturally don’t have any customer service skills and just have a rude demeanor. They were out of Green Tea for my drink multiple times when the other location never is. Last time I got coffee I ordered 5 shots of expresso and couldn’t taste any at all. Not sure if they were even in there. It’s irritating when they go out of their way to be low effort when they could just do the job.

Adrienne Br

They forgot to put flavoring in my coffee when I asked them to fix it they handed me back my same coffee without flavoring and had the nerve to ask me if it was better when they know they didn't fix my coffee

Service: 1

Alex Daniels

Lady who helped me was very nice ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ham & Cheese Rollups, Donuts

Bb Kali

A bit rude but the donuts are good

Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: Donuts

kelly t

Mediocre breakfast sandwiches, terrible hash browns, burnt bacon, and very slow food prep that got in-store waiting customers' orders confused (wrong tickets on order, etc). Staff did a good job correcting the orders, but it just took way too long to get a couple of expensive mediocre breakfasts.

Atmosphere: 2

Food: 1

Service: 3

Abbey Beall

Very friendly but very slow. There’s no reason for me to order ahead and then wait 20 minutes in the drive through being the only one at the window. The staff is too busy chatting with each other.

Atmosphere: 5

Food: 5

Service: 5

Max Orosco

Always great service!

Atmosphere: 5

Food: 5

Service: 5

Felicia Gragg

To have employees feed a dog out the window ice cream with no gloves. 3 employees holding up a drive thru line is really professional.

Atmosphere: 1

Service: 1

Courtney Ann

This is the best part of my day. I hadn’t been in awhile in an effort to save some money, but gosh the crew here makes you want to come! They are all genuinely kind people, friendly to everyone and just give you that little boost of serotonin you need. Wishing all the love and joy for these ladies here ❤️

Atmosphere: 5

Service: 5

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