Dunkin'
102 Chatham Rd, Springfield
(630) 560-1153
Recent Reviews
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I usually don’t have any complaints about the coffee here, sometimes it’s a bit inconsistent, but you’ll have that occasionally in food service industry. The workers for the most part have always been super kind! I think they may get a little understaffed sometimes so it can be overwhelming for them :( Overall, I love this Dunkin and the drive thru is pretty quick typically!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Coolatta, Plain Stuffed Bagel Minis, Egg and Cheese, Iced Latte
Love the coffee, but the girl at the window had a bit of an attitude.
Atmosphere: 5
Food: 5
Service: 3
The dining area was dirty, every table had left over trash on them, not very busy.
Got food order wrong .
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Donuts
Pumpkin Spice Latte & Pumpkin Spice munchkins for the win!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts
Good coffee
Atmosphere: 5
Food: 5
Service: 5
This place is so inconsistent. Sometimes my macchiatos are milk and sometimes they actually are a macchiato. From what it sounds like (based on information I’ve received from dunkin employees), some people know that the iced macchiato has a different amount of espresso than other lattes and other don’t know it changes. It’s very frustrating, so I don’t go anymore. Also, it’s inconsistent with its food also. Sometimes the food is fully warmed up/defrosted, and other times it’s not. I always ask for extra toasted if I get food, but it’s apparent that doesn’t happen.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Iced Macchiato, Bacon Egg and Cheese, Plain Stuffed Bagel Minis
The doughnuts aren’t too bad as far as doughnuts go, and I’ve found that getting there early increases your chances of getting exactly the choices you want.
Parking: It’s better to use the drive through as parking is a bit tight.
Food: 4
Service: 4
Recommended dishes: Muffins, Duncan Donuts
That new honey hot bacon breakfast sandwich is the best breakfast in the world possibly the whole known universe 1000000/10
Fast friendly decent prices fresh food
Atmosphere: 5
Food: 5
Service: 5
I use to love going here but the service is absolute trash they always mess my order up, even when using the mobile app. Oh and anytime the line has more than a couple cars they’ll tell you the oven is down.
Restaurantji Recommends
Oh WOW! Just go there!!! Exceptional service, fast and friendliest employees!!! Awesome prices! Great coffee and Jelly doughnuts!!! Micha ( I think) and other gentleman with him working were so very kind. It was a joy. The restroom and store were very clean too. Just go there ! Treat yourself to a smile!
Parking: Easy and wheelchair access.
Kid-friendliness: Kids were eating with smiles!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Wheelchair accessibility: Not
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Duncan Donuts
Love the service and freshness of everything. If you haven't tried a matcha latte you're missing out. I would drink those all day everyday if I could
Atmosphere: 5
Food: 5
Service: 5
We just got coffee for a group. They took good care in providing cups,lids, and sweeteners/creamers.
Atmosphere: 4
Service: 4
Suggest you have employees at the window that can speak and read English. I ordered Dunkin Midnight black, the cup has a label with my order and when I get it home there is some foreign flavor that is disgusting in the coffee.
Service: 1
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